Remove 2024 Remove Brainstorming Remove Prioritization Remove Profitability
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SaaS customer support: An introductory guide for 2024

Zendesk

Customer-first initiatives Being customer-first means putting the customer at the center of organizational decision-making instead of only focusing on products or profitability. The organization always prioritized customer-first experiences, so when they needed to enhance the customer and agent experience, Zendesk was a no-brainer.

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The 10 Best AI Tools for Small Businesses and How to Use Them

Hubspot Sales

Cut to 2024 , and I lean on ChatGPT to brainstorm use cases for products, concepts, or other ideas I’m writing about. One reason for this is AI’s capacity to prioritize tickets and then route them to human agents. That means you can see revenue, profit, orders, refunds, and product rankings in one place.