Remove Business Growth Remove Customer Success Remove Customer Value Remove Leadership
article thumbnail

Feb 22 – Customer Success Jobs

SmartKarrot

Role: Sr Director of Customer Success Location: Remote, United States Organization: Bluewater Hayes Inc. As a Sr Director of Customer Success, you will develop strategies that enhance and improve customer experience and drive differentiate customer value, including providing a compelling digital customer post-sales experience.

article thumbnail

Aug 24 – Customer Success Jobs

SmartKarrot

Role: VP Customer Success Location: Remote, United States Organization: SocialChorus As a VP of Customer Success, you will create a vision and strategic plan for leading Customer Success teams with delivering a scalable best-in-class customer journey for the 500+ global customers that maximizes revenue and retention.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

VP of Customer Success: Roles and Responsibilities

SmartKarrot

Being the VP of customer success is a tough job. It is a huge step in any professional journey, and in the field of customer success, it can be considered to be the pinnacle of success. Customer success is a growing field and is still in its beginning. Importance of VP of Customer Success.

article thumbnail

Dec 23 – Customer Success Jobs

SmartKarrot

Role: VP of Customer Success Location: Jersey City, NJ, US Organization: Infobip As a VP of Customer Success, you will increase renewal rates and reduce churn. Influence future lifetime value through higher product adoption, customer satisfaction, and overall health scores.

article thumbnail

Land and Expand Strategy: Grow Your Business

Arpedio

Aligning Your Organisation for Expansion Successful expansion under the land and expand framework demands comprehensive organizational alignment. This includes ensuring that from the highest levels of leadership to the operational teams, everyone understands and commits to the strategic growth approach.

article thumbnail

Customer Success Qualified Lead (CSQL): Everything You Need to Know

SmartKarrot

If you are a customer success professional, you get to collaborate with many other departments in your organization. Customer success is not a siloed function. It brings many opportunities for other departments to leverage the customer data that it has access to. It is the customer success function.

article thumbnail

Reasons That Make Customer Success a Must to be Represented at C-Suite Level

SmartKarrot

Customer success careers have become the buzzwords in the business environment. The hot topic that is running around in the SaaS industry is the need for customer success to have a seat and a voice at the leadership table. This very reason makes them the most powerful voice of the customer.