Arpedio

OCTOBER 21, 2021

Although in the past few months our lives have been getting back into a new normal, the world is heading full speed towards a new digital era and it seems like we are all asking ourselves how to best to go ahead when there is still uncertainty. It supercharged a pivot to customer-centricity. VP of Customer Success, Arpedio.

Digitalization 52

Digitalization Digital Transformation Account Management B2B 52

Apptivo

MAY 14, 2021

Global businesses have been conscious about shifting their marketing channels online while managing their digital transformation in a very careful manner. They have been using their CRM tools & CRM Software app for better collaboration between their employees and handle customer relationship management in a better way.

CRM 71

CRM Digital Transformation Digitalization eCommerce 71

Showpad

JUNE 22, 2020

It might come across as a bold statement — sales enablement is your engine to drive digital transformation. . In this blog post, I will show you why sales enablement should be set up in a way that it becomes the engine and the driving force for your digital transformation efforts in sales. .

Digital Transformation 96

Digital Transformation Digitalization Sales Artificial Intelligence 96

Planview

JULY 22, 2022

As the world grows more and more digital, customers across every industry are expecting digital-first, timely assistance and support. As shown in this digital transformation in banking case study roundup, all businesses — including banks — have been forced to change and evolve with the times. Absolutely.

Digital Transformation 52

Digital Transformation Banking Digitalization Construction 52

SmartKarrot

MAY 5, 2022

C-suite leaders have shown a disconnect with the digital transformation and pace of growth in business spaces. Knowledge of top technologies and processes like cybersecurity, the Internet of Things, Cloud computing, customer success, customer experience, machine learning, and metaverse will help C-suite leaders stay updated.

Digital Transformation 10

Digital Transformation Artificial Intelligence Cybersecurity Shareholders 10

Tidio

FEBRUARY 26, 2021

For one, it has significantly accelerated the process of digital transformation. This has forced lots of businesses to channel their resources towards delivering better online experiences. Let’s explore customer experience trends that will define this decade. Top 27 Customer Experience Statistics to Know in 2021.

Customer Experience 145

Customer Experience eCommerce Advertising Digitalization 145

Showpad

JUNE 14, 2021

With a restarting economy, many B2B go-to-market teams are at risk of being left behind as competitors lean in strongly to digitally transformative selling and buying strategies. Previously, a deal’s loose ends were sorted out during in-person meetings where sales reps could fall back on their techniques and experience.

Meetings 59

Meetings B2C Stakeholders B2B 59

SuperOffice

AUGUST 6, 2021

Modern customers expect more than just a fair price and good service. They want more: seamless multi-channel experience, personalized offers, proactive service, innovation, etc. And if you fail to meet these expectations, 72% will take their business elsewhere without giving it another thought. What is in it for you?

Digital Transformation 90

Digital Transformation Profitability Innovation Digitalization 90

SmartKarrot

JULY 26, 2021

A lot has been said and written about customer experience and still, there are tons of questions on CX. This article attempts to answer some of the most frequently asked questions on customer experience. What is customer experience? Why is customer experience important? contact-form-7].

Customer Experience 11

Customer Experience Artificial Intelligence CXM Digital Transformation 11

Showpad

MARCH 11, 2020

And as the Chief Customer Officer, I am more envirgorated than ever to partner with our customers to become best-in-class in sales enablement and digital transformation. We have some audacious goals for 2020, and we all know one thing will get us there: being laser-focused on our customers. 2019 Best Workplace.

Digital Transformation 64

Digital Transformation Transportation Manufacturing Digitalization 64

SmartKarrot

AUGUST 6, 2020

Given the cut-throat competition in the B2B space, delivering a great customer experience that thoroughly satisfies the customer is more important than ever before. But there are customer experience examples that can inspire us all to improve our game. What is a great customer experience?

Customer Experience 10

Customer Experience Internet Digital Transformation Customer Success 10

SmartKarrot

SEPTEMBER 25, 2020

Customer success connects with your customer and maximizes the value of your business. Did you know that over 86% of the buyers are willing to pay more for great customer experience? There is a stronger alignment between customer success and sales of your business. Source:Evive.

Customer Success 8

Customer Success Artificial Intelligence Customer Experience Digital Transformation 8

SmartKarrot

SEPTEMBER 25, 2020

Customer success connects with your customer and maximizes the value of your business. Did you know that over 86% of the buyers are willing to pay more for great customer experience? There is a stronger alignment between customer success and sales of your business. Source:Evive.

Customer Success 8

Customer Success Artificial Intelligence Customer Experience Digital Transformation 8

SmartKarrot

AUGUST 11, 2022

Digital transformation continues to introduce innovative solutions to level up your business and automation can free up your time to focus on what’s new. The other demands can take over, so automation can ensure you don’t miss a meeting , or forget to follow up with emails. Host Events to Enhance the Customer Experience.

Media 10

Media Decision-making Customer Success Business Growth 10

SmartKarrot

MAY 27, 2020

The entire process is customer-centric and starts by procuring the tiniest of the information about your customers. And from there you can move ahead, start a conversation with the customers and drive them into your subscription business. The digital transformation has made it easier to establish a substantial bond with them. .

Acquisition 10

Acquisition Procurement Digital Transformation Digitalization 10

SmartKarrot

AUGUST 6, 2020

Given the cut-throat competition in the B2B space, delivering a great customer experience that thoroughly satisfies the customer is more important than ever before. That is why world-class service providers that focus heavily on the the customer experience are coming out on top. What is a great customer experience?

Customer Experience 10

Customer Experience Internet Digital Transformation Customer Success 10

SBI

NOVEMBER 7, 2019

With this acquisition, Seismic strengthens its ability for marketers to deliver personalized and compelling content throughout the entire customer journey and across all channels. Nancy – Click ‘custom content sections’ tab below. Even add a "schedule a meeting" button. Media Contact. Stephanie Jackman.

Acquisition 20

Acquisition Account Planning B2B Onboarding 20

SmartKarrot

NOVEMBER 29, 2021

With time, traditional businesses have seen an uplift in investments in digital transformation. Product intelligence is the answer to the changes in the way customers interact with products and how companies compete to retain, delight and engage customers. . You need to put customer success before sales.

Organization 10

Organization Innovation Digital Transformation Customer Experience 10