Remove 2002 Remove Communication Remove Leadership
article thumbnail

The Role of Change Management in Mergers and Acquisitions

AchieveIt

Typical challenges faced during the change process include: Cultural clashes Communication breakdown Employee resistance Loss of morale and productivity The importance of buy-in and culture is even more significant in an M&A than in a typical strategic plan. One example is when Hewlett Packard (HP) merged with Compaq in 2002.

article thumbnail

Book review – Managing Brands

Red Star Kim

Towards the end of the post is a review of a classic brands book “ Brand Leadership” By David A Aaker and Erich Joachimsthaler which I published some time ago. Branding benefits include: customer recognition, competitive differentiation, communication of benefits, customer loyalty, extension to other products and building brand equity.

article thumbnail

COVID-19 and the Digital Transformation of Alliance Management

PartnerTap

Trust is built by prioritizing communication and clarity as well as outlining clear expectations and goals. Digital tools and platforms that enable data sharing , communication and collaboration are critical to keeping partnerships transparent. 5 (Autumn 2002). [2] More than ? Trust is a prerequisite to data sharing.

article thumbnail

25 Problems That Stop Key Account Managers From Doing Their Job

Account Manager Tips

It also includes chapters on how to brainstorm with teams and communicate your findings to convince your audience and get them to take action! Which means the findings are more than just opinion. You can take these to the bank (or at least to your boss). This study is called How Good Are Managers at Evaluating Sales Problems?

article thumbnail

Book review: Coaching skills: A handbook by Jenny Rogers

Red Star Kim

I qualified as a coach in 2002, having had the great privilege of the late Eric Parsloe (who wrote many books on coaching) as my supervisor. She ran management development and leadership programmes at the BBC before founding a leading coaching consultancy. So here is a book review of Coaching skills: A handbook by Jenny Rogers.

article thumbnail

How the 10 Worst Ecommerce CRM Fails of All Time Could Have Been Prevented

Agile CRM

The CRM software records customer information such as name, email address, telephone number, and communication preferences. Converts website and app traffic by classifying buyers by zip code, age, links clicked, and communication preferences, to create customized engagements. Creates customized marketing through the data collected.

CRM 52
article thumbnail

The Sexism and Sweet Success Behind Becoming a First-Time CEO

Hubspot Sales

If you associate craft chocolate with long beards, serious stares, and masculine aesthetics, you aren't alone -- especially if you were part of the chocolate industry in 2002, like Jean Thompson was. The answer was simple: previous leadership hadn't understood how to merchandise to women. "I

Retail 73