Sales Gravy

JUNE 4, 2021

What does emotional intelligence have to do with sales leadership? According to Colleen Stanley, who is the author of the hit new book Emotional Intelligence for Sales Leadership, a high EQ matters a lot. In fact, it is the real secret to building a high-performance sales team.

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Tenfold

JULY 21, 2017

Emotional intelligence (EI) refers to a person’s ability to recognize emotions within themselves and others, and understand these emotions. It is the ability to use emotional cues as guide to one’s thoughts, behaviors and actions. Emotional intelligence has an immense impact on sales performance.

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CMOE

JULY 31, 2019

There’s been a lot of talk about emotional intelligence in the last few years. Many people believe that a person’s EQ (emotional quotient) is just as important as IQ , if not more so. Does emotional intelligence affect successful teamwork? Why Is Emotional Intelligence Important for Team Performance?

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Brooks Group

MAY 11, 2022

Successful leaders and superior performers can combat this with well-developed emotional intelligence (EQ) skills, which enable them to work well with a wide variety of people because they can respond effectively to rapidly changing conditions in the business world.

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Customer Think

FEBRUARY 1, 2024

It’s impossible to ignore the roles that chatbots play in today’s customer experience (CX) – some serve as sales associates, helping customers find the perfect product or service; others triage customer queries and issues. They weren’t always this helpful.

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Sales Gravy

JUNE 15, 2020

On part two of this Sales Gravy podcast series on sleep and sales performance, Jeb Blount (author of Sales EQ) and Jeff Kahn (CEO of Rise Science) discuss the impact of sleep on emotional intelligence and positive mindset. You will be surprised to learn that the lack of sleep makes it more difficult: to control your emotions.

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CMOE

JULY 31, 2019

There’s been a lot of talk about emotional intelligence in the last few years. Many people believe that a person’s EQ (emotional quotient) is just as important as IQ , if not more so. Does emotional intelligence affect successful teamwork? Why Is Emotional Intelligence Important for Team Performance?

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Strategic Planning and Management Insights

FEBRUARY 17, 2021

Robin is the Director of Ei4Change , a company that delivers educational training based on emotional intelligence. Today, Robin has taught emotional intelligence skills to over 100,000 people from 175+ countries via online training.

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Red Star Kim

JULY 3, 2023

Personally, I think emotional intelligence (EQ) – particularly self-awareness – and the art of communication to promote collaboration should be in the list. In this rapidly changing world, what would you consider the essential leadership qualities? The post Top six leadership qualities? appeared first on Kim Tasso.

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Red Star Kim

NOVEMBER 13, 2023

An important assessment that I use a lot is for Emotional Intelligence (EQ). Furthermore, whereas personality is fairly fixed we can improve our emotional intelligence. There is also a post on emotional intelligence and leadership Research on leadership and emotional intelligence (EQ) (kimtasso.com).

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Red Star Kim

JANUARY 23, 2023

Improve self-awareness (and emotional intelligence) Emotional intelligence (EQ or EI) quotient is a technical term covering many soft skills. Here’s my view of the top three soft skillsets for barristers 1. We also need to know how others perceive us – whether team members, subordinates, leaders, referrers or clients.

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Red Star Kim

MARCH 30, 2023

There are four core modules and two optional modules: Core Modules Components Facilitator Emotional Intelligence – The skills that matter most for effective leadership Use EQ to lead, engage and succeed as quickly and as powerfully as possible Addresses self-awareness, emotional regulation, adaptability and persuasive communication EQ-I 2.0

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Customer Think

JANUARY 22, 2024

In this 4:11 video, learn how sales leaders must cultivate essential soft skills like emotional management, empathy, and assertiveness to foster trust, enhance execution, and address mental health challenges to consistently improve team performance.

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MTD Sales Training

MAY 5, 2018

Episode 15 – Overcoming “I’ll Think About It”, Improving Emotional Intelligence, Brian Tracy on Dreaming Big. What you can do to improve your emotional intelligence. The post Overcoming “I’ll Think About It”, Improving Emotional Intelligence, Brian Tracy on Dreaming Big appeared first on MTD Sales Training.

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Sales Gravy

APRIL 26, 2018

Here are three emotional intelligence skills to look for in your next hire. s your team?s s Sales EQ? ve met this person. They are brilliant. Their ideas creative. And no one wants to work, interact or ?hang?

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Red Star Kim

MAY 2, 2023

Communication: Effective communication skills, including active listening and clear, concise writing, will be critical for building relationships, resolving conflicts, and ensuring that everyone is on the same page.

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MDI Training

JANUARY 29, 2024

Our MDI trainer and partner Vladimir Novac asked around and collected a few thrilling insights on the connection between artificial and emotional intelligence. Here are 9 ways in which artificial intelligence can support leaders with their development of emotional intelligence. Enjoy reading!

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Red Star Kim

FEBRUARY 14, 2023

kimtasso.com) Excellent 12% (2) Good 47% (8) OK 41% (7) Which consulting skill do you most need to develop EQ/emotional intelligence 0% An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com) Research on leadership and emotional intelligence (EQ) (kimtasso.com) Book review – Emotional Intelligence 2.0

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Sales Gravy

OCTOBER 16, 2014

Many salespeople need to develop an emotional intelligence skill called reality testing. This is the ability to see things as they are rather than how you would like them to be. Here are three tips to help you improve your reality testing skills a

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Account Manager Tips

AUGUST 14, 2022

Emotional intelligence 6. Emotional intelligence Key account managers work with others, in dynamic, high pressure situations. That's why emotional intelligence is an essential skill. Related courses: Empathy & Emotional Intelligence at Work. Emotional Intelligence at Work.

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Sales Gravy

MAY 31, 2017

Increase your Emotional Intelligence even further with Jeb Blount's Best Selling Book, "Sales EQ."

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Red Star Kim

JUNE 24, 2022

Empathy is one of the core elements of emotional intelligence. There’s a short (eight minutes) video explainer on empathy and emotional intelligence. . And this book explains emotional intelligence and includes a self-assessment of your EQ in four key areas. . Let me explain. . Congruence.

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Red Star Kim

NOVEMBER 8, 2022

An article in October 2022 in Training Magazine argued that the four most important soft skills to prioritise for remote work – to bridge the distance gap – were emotional intelligence (I devoted an entire chapter to this topic in my book), next-level communication (ie over-communication), active listening and conflict resolution.

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Sales Gravy

MAY 20, 2017

On this episode of Sales Pipeline radio, Matt Heinz and Jeb Blount discuss emotional intelligence, Sales EQ, and Fanatical Prospecting. You'll be surprised to hear Jeb's opinion about how sales and marketing should work together and marketing's respo

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SmartKarrot

APRIL 25, 2022

Emotional Intelligence is the ability to recognize, understand and handle emotions. People equipped with the power of emotional intelligence can handle their emotions as well as others. Thus, we consider emotional intelligence (EQ) one of the most desirable traits for a leader. Compassion.

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Customer Think

APRIL 10, 2024

They highlight vital emotional intelligence skills essential for navigating these dialogues effectively. In this episode of the Sales Leadership Awakening Podcast, host Steven Rosen and Colleen Stanley delve into mastering difficult conversations, stressing preparation and agreement on the next steps.

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Red Star Kim

JULY 7, 2023

Research on leadership and emotional intelligence (EQ) (kimtasso.com) shows that adaptability is one of the 12 domains of emotional intelligence (EQ). The ability to adapt behaviours depending on environment and situation is crucial for all change.

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The Center for Sales Strategy

OCTOBER 17, 2023

How emotional intelligence really can boost the overall morale of your sales teams. Today, our guest is Laura Coristine, General Sales Manager at Cox Media Laura makes so many awesome points. Such as: Why, instead of asking for feedback, you should ask for “feedforward."

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Red Star Kim

OCTOBER 19, 2023

14% Responding better to telephone enquiries (and conversion) 43% Improving client service on the telephone 14% Building relationships on the telephone 29% Using the telephone to reach people proactively (initiate sales conversations) How would you assess your emotional intelligence?

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Red Star Kim

FEBRUARY 28, 2023

Delegate aims and interests Leadership and strategy Step into a management role Expand knowledge of planning Develop a team strategy Obtain new ideas for business planning Increase knowledge of strategy and business planning Marketing and BD strategy Desire to develop and grow my private client practice Keen to learn more about marketing strategy (..)

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Sales Gravy

MAY 8, 2013

In the late ’90s, researchers analyzed 40 organizations across a range of industries, and found that the level of emotional intelligence, compared with pure intellect or expertise, was the key difference between average and star sales performers.

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Customer Think

MAY 24, 2023

Emotional intelligence (EQ) is critical to leadership. Daniel Goleman’s work regarding Emotional Intelligence (EQ) has been an […] EQ is also a crucial part of your customer experience design and delivery. Today, we are discussing EQ, what it is, and how it helps your customer strategy and leadership.

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Red Star Kim

DECEMBER 12, 2023

Here are some of the key points mentioned by the delegates Authenticity means knowing your values and being yourself within a professional environment Leadership: Authenticity, values and culture – an overview (kimtasso.com) Empathy with the Board, division leaders, fee-earners and team members.

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Strategic Account Management Association

MARCH 2, 2022

Emotional intelligence. My definition for emotional intelligence is the capacity to be aware of one’s self and to express one’s emotions and handle interpersonal relationships judiciously and empathetically.

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Red Star Kim

OCTOBER 1, 2023

(kimtasso.com) August 2023 Boosting Your Confidence at Work – A Toolbox for Success (kimtasso.com) July 2023 Conversation skills book review 3: Conversational intelligence (kimtasso.com) May 2023 Conversation skills book review 2 – How to talk to anyone: 92 little tricks (kimtasso.com) May 2023 Conversation skills book review (kimtasso.com) (..)

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Vantage Partners

SEPTEMBER 12, 2023

The leader of self is self-aware, possessing emotional intelligence, demonstrating trustworthiness, and building one’s resilience for the turbulent voyage of leading through accelerating change. The leader of others leads teams and drives performance by communicating in ways that motivates, inspires, and builds trust.

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SmartKarrot

MARCH 3, 2021

On that note, promoting strong customer success emotional intelligence might keep you from these concerning numbers. Here, in this blog, we will walk you through the ins and outs of emotional intelligence. And 27% of the leadership assessments evaluate an individual’s emotional intelligence level.

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