Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world
Strategic Account Management Association
SEPTEMBER 13, 2021
Prior to MetaCX, he led customer success at Sigstr (acquired by Terminus) and held various customer management roles during his tenure at ExactTarget/Salesforce Marketing Cloud from 2005 to 2015. Dave is also the host of Value Builders, a podcast that aims to uncover the evolving role of value creation in business relationships.
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