Remove 2005 Remove Procurement Remove Shareholders
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3 CRM Models and How They Improve Customer Profitability

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Procurement processes: Customer onboarding and marketing should be standardized and refined to ensure you have enough prospects to gather data from. Adrian Payne and Pennie Frow are Australian professors who developed the five step process model in 2005. Payne and Frow’s Five Step Process CRM Model. Strategy Development.