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Category creation can be a long, winding, and rewarding road. My first experience with it was back in 2006 when I took a call from Carey Schwaber of Forrester. student completing research on value streams, task contexts, and flow. At the time, I was a Ph.D.
(It’s important to note here that Owens Corning customers were, and still are, big-box retailers, national distributors, original equipment manufacturers and independent contractors and dealers.) In 2005 and 2006 the U.S. These actions transformed the customer relationship from “treading water” to a true partnership.
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