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Online reviews are one of the most accurate indicators of customerexperience for banks, insurance providers, and financial services organizations. Companies often approach review sites solely as a customer service channel, but that’s only half of the opportunity.”. Banking and financial services: online review sites to track.
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The services include customer engagement , immersive virtualization technologies, analytics, and blockchain. Founded in: 2006. Founded in: 2006. Founded in: 2006. To unify the customerexperience and improve customer help, the software links customers across many platforms, including WhatsApp.
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