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Customer Lifetime Value Definition for B2B. Sales and marketing B2B experts define customer lifetime value (CLV or often CLTV), lifetime value (LTV) or lifetime customervalue (LCV) as the net profit attributed to the entire customer relationship. Now, to the formulas. First, the NPV.
Customer Lifetime Value Definition for B2B. Sales and marketing B2B experts define customer lifetime value (CLV or often CLTV), lifetime value (LTV) or lifetime customervalue (LCV) as the net profit attributed to the entire customer relationship. Now, to the formulas. First, the NPV.
(It’s important to note here that Owens Corning customers were, and still are, big-box retailers, national distributors, original equipment manufacturers and independent contractors and dealers.) In 2005 and 2006 the U.S. Are we making a difference and do our customers make more money doing business with us than with the other guy.” —Bob
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