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Many organisations saw this in 2008, 2011 and now 2020. Experienced thinker/strategist* Negotiator* Sponsor* (typically an executive) Legal Data analyser or risk manager* Technical Enforcer Change Manager* Relationship Manager(s) (ideally the one serving the customer unless they’re part of the problem)* Partners/suppliers.
We discuss a myriad of topics, including: the process for hiring the right accountmanager at your agency examples of how to set client expectations and boundaries why having a written scope of work is key to successful project delivery and Rob’s thoughts in general on the agency landscape and the future of agencies.
For example, the UK government committed itself to legally binding targets in its 2008 Climate Change Act and will showcase its efforts at the COP26 UN Climate Change Conference in Glasgow, Scotland, this November. As I write this, I am aware of several initiatives underway to better assess the sustainability of suppliers.
And if they're using third party suppliers, how responsive will they be in that project? Or the reason that we had a £92 million contract with the Passport Office in the UK was that for the previous four and a half years we had managed to beat every single deadline they'd set into their plan. Key Takeaway.
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