Red Star Kim
SEPTEMBER 14, 2023
And I hope this professional relationship and friendship lasts many more years… PM Forum PM Magazine: PM Forum PM Forum training: PM Forum Managing Partners’ Forum (mpfglobal.com) Leadership Development Programme Related articles Managing Partners’ Forum Strategy Summit (kimtasso.com) July 2023 Being more strategic – Case studies (..)
Red Star Kim
NOVEMBER 24, 2023
Thought leadership manual by Tim Prizeman (kimtasso.com) Walking in the client’s shoes Ben Sutton of Grant Thornton and Alain Thys took delegates on the client journey of the future. To future-proof client relationships using clarity, empathy, commitment and flair.
Red Star Kim
FEBRUARY 6, 2023
Client Relationship Management (CRM) systems are the foundation upon which the success of professional services firms’ marketing relies. (Although HubSpot has suggested the figure is closer to 22% with data from 2013-14 Database Decay Simulation (hubspot.com) ). Data is the lifeblood of both traditional and digital marketing.
Red Star Kim
SEPTEMBER 6, 2022
Macleod and Clarke’s report (2009) shows strong links to bottom line and productivity when companies dedicate resource to ensure employees are engaged. The role of community, gossip and belief are touched on and there’s reference to Dunbar’s Law (see Client relationship management (CRM) – how many close social (kimtasso.com) ).
Account Management Skills
JUNE 5, 2023
Just carrying on with theme of managing client relationships, do you have any kind of go to best practice tips or techniques for managing client relationships? Know how you want, and how your client prefers, to communicate, do not just do everything via email. So yes, really good point.
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