Red Star Kim

SEPTEMBER 14, 2023

That would give anyone great insight into leadership and management. Harnessing that network, he has facilitated so many trailblazing developments. His final role was Head of Strategy working for Lord Sharman before, during and after the mega-merger that created KPMG. No surprise that he’s a networking super-connector.

Management 130

Management Leadership Innovation Government 130

Red Star Kim

SEPTEMBER 6, 2022

I haven’t reviewed a book on the topic of internal communication and yet it’s a vital element of marketing, branding, organisational culture, change management and leadership. The model covers both the impact of the leadership team and individual styles. So here’s a book review: Influential internal communication by Jenni Field.

Communication 130

Communication Facilitation Leadership Remote Working 130

Red Star Kim

SEPTEMBER 26, 2023

Naturally it is important that the leadership team communicates the rationale for the change. If the leadership team ignores those who diverge from the agreed path then others will feel they too have permission to do the same. When prolonged, the effects are exhausting and we reach change fatigue quickly. And conveys the benefits.

Management 113

Management Co-Creation Communication Leadership 113

Red Star Kim

MAY 11, 2023

Towards the end of the post is a review of a classic brands book “ Brand Leadership” By David A Aaker and Erich Joachimsthaler which I published some time ago. Porter’s generic strategies (cost leadership, differentiation and focus) are relevant here. It’s interesting to see how brand management has developed.

Management 130

Management Co-Creation Publishing Leadership 130

Analytics-Based Performance Management

MAY 15, 2019

I was inspired about deep thinking by reading a lecture by William Deresiewicz that was delivered to the plebe class at the United States Military Academy at West Point in October 2009. The value of solitude Deresiewicz began his lecture by asking, “What does solitude have to do with leadership? I am now as I write this piece.

Management 40

Management Decision-making Leadership Software 40

Help Scout

APRIL 11, 2019

Absence is a great measure of leadership effectiveness. But in hindsight, it’s exactly what I needed to understand my leadership strengths and weaknesses. Loosening my grip means learning when to facilitate instead of own, advise instead of decide, and serve instead of lead. I’ve been in the weeds for eight years.

Decision-making 40

Decision-making Facilitation Communication Remote Working 40

SmartKarrot

FEBRUARY 15, 2022

Blake Morgan is an author, keynote speaker, and customer experience futurist with experience in customer experience leadership services. Temkin has expertise in customer service, marketing, interaction design, and leadership strategies. Blake Morgan. Bob Thompson. Carla Johnson. Des Traynor. Martin Hill. Micah Solomon.

Customer Experience 10

Customer Experience Artificial Intelligence Digitalization Customer Success 10