article thumbnail

28th PM Forum Conference: Organisational culture, mentoring, digital distraction, ESG and client experience (2023)

Red Star Kim

Delegates heard stakeholder research on how to maximise ROI in social strategies. Connected leadership – How professional relationships (kimtasso.com) Leveraging the “S” in ESG An additional option was hosted by David Johnson, research analyst of Lamp House Strategy and Caroline Rhys Jones of Stephenson Harwood.

article thumbnail

Book review: Influential Internal Communication by Jenni Field

Red Star Kim

Macleod and Clarke’s report (2009) shows strong links to bottom line and productivity when companies dedicate resource to ensure employees are engaged. There’s a model for an internal communications plan and strategy – aligned to business strategy and addressing all stakeholders: Insight. Business intelligence. Principles.

article thumbnail

14 Pro Tips for Running a Successful Business

Hubspot Sales

We're losing more than we're gaining for the first time since those statistics have been tracked, and the crossover coincided with the recession of 2007-2009. Census Bureau, the overall number of business applications began to recover in late 2009 and has been trending up for the past ten years. Source: Capterra. According to the U.S.

article thumbnail

5 startup lessons from Alexis Ohanian of Reddit, Seven Seven Six

Zendesk

Ohanian reflected on a time in Reddit’s history around 2009 when the company did not have a mobile app. He refers to these outsiders as “stakeholders with no stake,” which is part of the value they provide. You also need outside perspectives to challenge your assumptions not only about your customers, but your entire industry.

article thumbnail

Top 5 Healthcare Problems & Solutions In 2021

ClearPoint Strategy

Communication among and within healthcare institutions—and even with other external stakeholders—continues to be a challenge. It can also help you communicate with outside stakeholders using external dashboards that convey crucial information, similar to the one for a municipality shown below. Between 2009 and 2020, 70% of the U.S.

article thumbnail

Book review – Managing Brands

Red Star Kim

Three essential ingredients are needed: what you do, where you do it and how it gets done. (A

article thumbnail

Town Hall Meetings: It’s a Setup

CM Partners

And in 2017 (not to mention 2009…), we saw some of those meetings go up in flames as legislators scrambled to respond to an enraged – and increasingly polarized – electorate. As one of the pillars of democracy, this is a classic American forum in which constituents and legislators engage on difficult policy issues face to face.