Red Star Kim

NOVEMBER 13, 2023

Who is your customer? What does your customer value? On the task aspects, it’s worth remembering the five questions every leader should ask (Peter Drucker About Peter Drucker * Drucker Institute ): What is your mission? What results do you seek? What is your plan?

Business Planning 147

Business Planning Emotional Intelligence Marketing Management 147

Planview

MARCH 3, 2017

To thrive in this era of rapid disruption, other organizations also need to invest and focus on the customer journey. The study found that in 2010 only 36% of companies expected to compete mostly on customer experience, whereas in 2016 that percentage increased to a staggering 89%. Lesson: Provide a consistent customer journey.

Customer Experience 45

Customer Experience Innovation Retail Publishing 45

Planview

MARCH 3, 2017

To thrive in this era of rapid disruption, other organizations also need to invest and focus on the customer journey. The study found that in 2010 only 36% of companies expected to compete mostly on customer experience, whereas in 2016 that percentage increased to a staggering 89%. Lesson: Provide a consistent customer journey.

Customer Experience 40

Customer Experience Innovation Retail Publishing 40

SBI

FEBRUARY 19, 2020

Zuant , the award-winning mobile lead capture cloud solution, announces record client growth and event set-ups year-over-year since it’s launch in 2010. Join us for “From Vendor to Strategic Partner: Uncovering Insights to Generate Customer Value” webinar. Since then, Zuant’s client base has grown to more than 575 clients.

Marketing 20

Marketing Account Planning Digital Transformation CRM 20