Red Star Kim

FEBRUARY 21, 2024

See the section below on negotiation. When we meet someone, we show interest in them and learn about them (to build empathy and see the world through their eyes An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com) ) by asking questions. – Kim Tasso March 2010 How do you close a sale?

Negotiation 130

Negotiation Value Proposition Emotional Intelligence Decision-making 130

Red Star Kim

FEBRUARY 22, 2024

It’s helpful in conversations, critical thinking and negotiation. It is defined as using questions to “clarify meaning, elicit emotion and consequences, as well as to gradually create insight or explore alternative action” (James, Morse, & Howarth, 2010). – Kim Tasso March 2010 How do you close a sale?

Negotiation 130

Negotiation Facilitation Emotional Intelligence Sales 130

Red Star Kim

NOVEMBER 1, 2023

For example: Core selling skills: Communication (verbal and non-verbal) Confidence Emotional intelligence (especially empathy) Listening Needs analysis Problem-solving Questioning Relationship building (rapport, trust) Related selling skills: Adaptation/Flexibility Analytical Assertiveness Collaboration Commerciality Conversation Curiosity Integrity (..)

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130