article thumbnail

2010 vs. 2020: 9 Sales Strategies That Changed Dramatically in the Last Decade

Hubspot Sales

2010 Sales Strategies. According to the Bureau of Labor Statistics , from 2008 to 2010 consumer spending decreased in the areas of food, housing, entertainment, personal insurance, pensions, apparel, and services. In 2010, 7.2% Email sequence software. Demo software. Beginning to embrace technology.

article thumbnail

4 Trends Putting the “Value” Back in Value-Added Resellers

Hubspot Sales

Value-added resellers often specialize in software, hardware, and other technologies. Front-office SaaS development is booming, software is getting cheaper and more intuitive, and CEOs are concerned more about growth than point solutions. Four Software Trends IT Resellers, VARs, and Channel Partners Should Watch.

Software 111
article thumbnail

Partner Ecosystems: How Partnerships Can Help You Expand Your Offerings and Retain Business

Hubspot Sales

In the B2B space, partner organizations may offer additional software solutions that extend your platform. Even in challenging economic environments, software implemented with even one integration have over 10% higher retention rates than those with none. Some members of your ecosystem are your competitors.

article thumbnail

Prospects Deserve Delight in 2020: Here's How To Deliver

Hubspot Sales

In 2010 you won because of your product, in 2020 you win because of your customer experience. This reality demonstrates the importance of using more than software to build your business and manage your customers’ experience — today, software sitting in siloes alone doesn’t cut it. Get a single system of record.

CRM 126
article thumbnail

The Sales Leader's Guide to Performance Management

Hubspot Sales

years , down by half from 2010. Sales Performance Management Software. Using sales performance management software automates tracking your sales team’s progress towards organizational goals and identifies processes promoting and/or inhibiting the effectiveness of your sales reps. Here are some recommendations. IBM SPM Solutions.

article thumbnail

Private client management and marketing: Business plans, recruitment, assessments and automation (Nov 2023)

Red Star Kim

The Law Society provides some helpful information on automation (LawTech ), for example The history of law firm automation | The Law Society Introduction to lawtech | The Law Society Legal tech: threats and opportunities | The Law Society 10 ways AI is changing law firm management | The Law Society And there are some leaders in legal automation with (..)

article thumbnail

Drive revenue during an economic downturn

Zendesk

But with evolving customer expectations, the venerable company needed a new kind of tool: customer service software. The integration of the software resulted in a 500 percent sales increase over the previous year. The race to boost sales.