Zendesk

MARCH 9, 2023

Before she was VP of Product at Zendesk, Cristina Fonseca was a 2x founder: of Talkdesk in 2011, which raised more than $250 million, and of Cleverly in 2017. Fonseca founded Talkdesk in 2011, right after college. Fonseca recently sat down with the Sit Down Startup podcast to share her founder experience.

Negotiation 52

Negotiation Customer Experience Marketing Software 52

Red Star Kim

FEBRUARY 22, 2024

In CBT ( Cognitive Based Therapy ), where the focus is on modifying thinking to facilitate emotional and behavioural change, it is recognized as helping clients define problems, identify the impact of their beliefs and thoughts and examine the meaning of events (Beck & Dozois, 2011).

Negotiation 130

Negotiation Facilitation Emotional Intelligence Sales 130

QYMATIX

FEBRUARY 5, 2024

For example, AI entered our everyday lives in 2011 with Apple’s “Siri” launch. Also, in 2011, the computer program “Watson” beat human players in an American quiz show. But how to use it in the business world? Even before ChatGPT, there were impressive generative AI models.

B2B 52

B2B Artificial Intelligence Manufacturing Innovation 52

Jeffrey Gitomer

APRIL 19, 2011

Gitomer | April 19, 2011 | 3 Comments. Einar Wus says: April 22, 2011 at 8:49 am. Avi says: April 26, 2011 at 11:08 pm. Darren says: May 3, 2011 at 4:29 pm. Dont let your next sales meeting suck! There is no time like the present to change things up in 2012 to ensure its better than 2011! See Jeffrey Live!

Sales Training 126

Sales Training Media Leadership Sales Management 126

Red Star Kim

NOVEMBER 9, 2023

There is some good advice for creating strategy meetings where there is a meeting of minds and there’s an exciting case study of how Disney organised a series of breakfast meetings where stories were used to discuss the direction, performance and strategy of the company.

Strategic Thinking 147

Strategic Thinking Decision-making Innovation Facilitation 147

Jeffrey Gitomer

AUGUST 31, 2011

” Gitomer | August 31, 2011 | 4 Comments. That you apologize, that you understand how they feel, that you are meeting with the appropriate people to get a resolve, and that it will be done in 24-hours. Georgia says: August 31, 2011 at 8:21 pm. Jeremy Smith says: August 31, 2011 at 8:42 pm. Online Training.

Leadership 127

Leadership Media Sales Training Meetings 127

QYMATIX

FEBRUARY 5, 2024

For example, AI entered our everyday lives in 2011 with Apple’s “Siri” launch. Also, in 2011, the computer program “Watson” beat human players in an American quiz show. But how to use it in the business world? Even before ChatGPT, there were impressive generative AI models.

B2B 40

B2B Artificial Intelligence Manufacturing Innovation 40

Jeffrey Gitomer

APRIL 13, 2011

Gitomer | April 13, 2011 | 5 Comments. Steve Waterhouse says: April 14, 2011 at 4:33 pm. Chris Moline says: April 18, 2011 at 6:55 pm. Darren says: May 11, 2011 at 9:14 pm. How to change — Jeffrey Gitomer | Atla$ $ucce$$ says: April 15, 2011 at 4:14 pm. [.] Dont let your next sales meeting suck!

Leadership 129

Leadership Media Sales Sales Management 129

Peter Simoons

OCTOBER 31, 2021

Norma Watenpaugh of Phoenix Consulting Group, in her 2011 article “Alliance Stakeholder Alignment,” describes a useful matrix for managing internal alignment. A good approach to dealing with this stakeholder and getting them to come to your side is to meet with them early on and address their concerns.

Stakeholders 97

Stakeholders Management Publishing Prioritization 97

Jeffrey Gitomer

APRIL 21, 2011

Gitomer | April 21, 2011 | 8 Comments. Angie Coker says: April 21, 2011 at 6:08 pm. Paul Fredericks says: April 25, 2011 at 9:14 pm. Damiso Arrington says: April 22, 2011 at 1:30 am. Einar Wus says: April 22, 2011 at 8:45 am. Kristine Collier says: April 25, 2011 at 2:08 pm. Online Training. Hire Jeffrey.

Media 134

Media Leadership Suppliers Decision-making 134

Jeffrey Gitomer

MAY 27, 2011

Gitomer | May 27, 2011 | 3 Comments. Speaking Agent says: May 27, 2011 at 5:34 pm. Norman Wright Jr says: May 28, 2011 at 1:54 pm. Darren says: June 3, 2011 at 5:16 pm. Dont let your next sales meeting suck! There is no time like the present to change things up in 2012 to ensure its better than 2011!

Leadership 126

Leadership Sales Media Sales Training 126

Jeffrey Gitomer

MAY 5, 2011

Gitomer | May 5, 2011 | 4 Comments. David Schultz says: May 6, 2011 at 1:04 pm. Dr. Rae says: May 6, 2011 at 2:24 pm. Darren says: May 9, 2011 at 4:25 pm. The RIGHT Path | Machinations4you says: May 19, 2011 at 11:54 pm. [.] Dont let your next sales meeting suck! Online Training. See Jeffrey Live!

Leadership 114

Leadership Media Sales Leadership Sales Management 114

Hubspot Sales

OCTOBER 1, 2021

For example, in addition to always being available to answer customer questions, Rainbow Russell, Client Care Coordinator for CRG Companies, attends all closing meetings, bringing along a basket with goodies like coffee mugs, a jar of local honey, and a thank you card. Build symbiotic alliances.

Decision-making 105

Decision-making Leadership Stakeholders CRM 105

Hubspot Sales

AUGUST 19, 2018

If you’re in sales, you’ve likely seen the 2011 “ Lead Response Management Study. ” And has the data changed since 2011’s groundbreaking study? Dials are 100% under your reps’ control -- conversions, demos, and meetings are not.”. Successful calls are about educating your prospect and selling a meeting.

Sales 110

Sales Meetings Management 110

Showpad

AUGUST 26, 2022

And, of course, we’re very proud of our achievement, as this is why we founded Showpad back in 2011. And as buyers’ expectations, needs, and habits evolve, Showpad will evolve to meet them. Collectively, they made this possible. We’ve been striving to do this since we started over a decade ago.

Innovation 52

Innovation Decision-making Internet Digitalization 52

Jeffrey Gitomer

JUNE 14, 2011

Gitomer | June 14, 2011 | 2 Comments. Board of directors or advisors meeting. Meetings are a great place to build relationships with others, and help the community at the same time. Take in a show and meet them. Introduce everyone you meet with whoever you brought. I have all my morning meetings there.

Sales 130

Sales Meetings Leadership Media 130

Zendesk

NOVEMBER 28, 2022

Named for its founder, Chupi Sweetman, the company has steadily grown since its launch in 2011 and is known for providing a VIP customer experience. With the new system in place, Chupi grew quickly, doubling its CX team to meet customer demand.

eCommerce 52

eCommerce Sales Retail Media 52

Jeffrey Gitomer

AUGUST 10, 2011

Gitomer | August 10, 2011 | 1 Comment. Nick Garcia says: August 11, 2011 at 3:22 pm. Dont let your next sales meeting suck! There is no time like the present to change things up in 2012 to ensure its better than 2011! Online Training. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? It’s not about RESPONSE.

Sales Training 118

Sales Training Media Leadership Sales 118

Jeffrey Gitomer

AUGUST 3, 2011

Gitomer | August 3, 2011 | 1 Comment. John Wolforth says: August 4, 2011 at 3:39 pm. Dont let your next sales meeting suck! There is no time like the present to change things up in 2012 to ensure its better than 2011! Online Training. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? The pizza philosophy. Jeffrey Gitomer.

Sales Training 107

Sales Training Leadership Media Sales 107

Jeffrey Gitomer

AUGUST 15, 2011

Gitomer | August 15, 2011 | 1 Comment. Einar says: August 18, 2011 at 12:37 pm. Dont let your next sales meeting suck! There is no time like the present to change things up in 2012 to ensure its better than 2011! Online Training. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Attitude Buster Remedies. Jeffrey Gitomer.

Sales Training 133

Sales Training Leadership Sales Media 133

Red Star Kim

JULY 22, 2022

For content audits he proposes you look at content pillars (key themes and messages), readability, 7/11/4 (2011 Google theory that prospects need to consume at least 7 hours of content over 11 separate touchpoints across 4 channels before they reach the ‘zero moment of truth’ ( ZMOT )), social media, paid search and video.

Digitalization 130

Digitalization Marketing Construction Media 130

Jeffrey Gitomer

JUNE 28, 2011

Gitomer | June 28, 2011 | 4 Comments. Sometimes it’s give a speech, sometimes it’s write more for my books, sometimes it’s interview people, sometimes it’s meetings, and sometimes it’s making sales to big corporate CEOs. marva says: June 30, 2011 at 3:39 pm. Ryan says: June 30, 2011 at 4:20 pm. Online Training.

Leadership 122

Leadership Sales Training Media Marketing 122

Hubspot Sales

FEBRUARY 1, 2021

The term denotes larger businesses with a series of lifecycles from consistent innovation (which we’ll touch on below) by creating new products and services to meet evolving customer needs and demands. These entrepreneurial ventures sometimes involve purchasing smaller businesses that can meet the needs of existing target markets.

Small Business 111

Small Business Profitability Innovation Investors 111

Jeffrey Gitomer

FEBRUARY 23, 2011

Gitomer | February 23, 2011 | 2 Comments. Antoine Dupont says: February 24, 2011 at 6:23 pm. Jason Bay says: February 26, 2011 at 5:33 pm. Dont let your next sales meeting suck! There is no time like the present to change things up in 2012 to ensure its better than 2011! See Jeffrey Live! Hire Jeffrey. Raleigh, NC.

Sales 77

Sales Leadership Sales Training Media 77

Jeffrey Gitomer

JULY 26, 2011

Gitomer | July 26, 2011 | 2 Comments. Ben Weeks says: August 1, 2011 at 7:40 pm. Charlene says: August 20, 2011 at 1:35 am. Dont let your next sales meeting suck! There is no time like the present to change things up in 2012 to ensure its better than 2011! Online Training. See Jeffrey Live! Hire Jeffrey.

Media 104

Media Leadership Sales Sales Training 104

Jeffrey Gitomer

MARCH 8, 2011

Gitomer | March 8, 2011 | 1 Comment. Dave Heinrich says: March 9, 2011 at 7:14 pm. Dont let your next sales meeting suck! There is no time like the present to change things up in 2012 to ensure its better than 2011! Hire Jeffrey. Who is Jeffrey? Tweet Share Can you guess the top 5.5 Excellent presentation. Hire Jeffrey.

Leadership 82

Leadership Sales Media Sales Training 82

QYMATIX

OCTOBER 19, 2021

Key Account Managers can now call clients in seconds – even to meet them virtually thanks to video and webinars. Meetings face to face are becoming a rare commodity. If you forgot to bring to any important material your meeting, you probably have direct access to it via Cloud and can show it to the customer from there.

Artificial Intelligence 98

Artificial Intelligence B2B Computers and Electronics Internet 98

Jeffrey Gitomer

APRIL 29, 2011

Gitomer | April 29, 2011 | 2 Comments. Steve Hughes says: April 29, 2011 at 9:16 pm. There are definitive advantages to being available 24/7 (sleeping with one eye open) to meet and exceed your customers needs. Darren says: May 2, 2011 at 4:42 pm. Dont let your next sales meeting suck! Online Training. Number 4.5

Sales 113

Sales Leadership Media Internet 113

Jeffrey Gitomer

FEBRUARY 27, 2011

Gitomer | February 28, 2011 | 3 Comments. Antoine Dupont says: February 28, 2011 at 5:57 pm. Albert Berkshire says: February 28, 2011 at 6:46 pm. Shane Beardslee says: March 24, 2011 at 10:18 pm. Dont let your next sales meeting suck! Online Training. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Great post!!

Leadership 87

Leadership Sales Media Sales Training 87

Jeffrey Gitomer

DECEMBER 16, 2011

Gitomer | December 16, 2011 | 1 Comment. Tweet Share We are in the year 2011 and it’s amazing to me that people are still cold calling, leaving voicemails, asking for appointments, and, in general, trying to pull out their Felix the Cat tricks that were dead and gone the moment the Internet reached awareness. Online Training.

Internet 77

Internet Media Leadership Sales 77

Jeffrey Gitomer

MARCH 16, 2011

Gitomer | March 16, 2011 | 6 Comments. Richard Dixon says: March 17, 2011 at 9:16 am. kthiruselvam says: March 20, 2011 at 12:38 am. Darren says: May 11, 2011 at 9:40 pm. kthiruselvam says: March 19, 2011 at 12:16 pm. Sales blog says: April 21, 2011 at 7:16 pm. Dont let your next sales meeting suck!

Sales 90

Sales Leadership Media Sales Training 90

Jeffrey Gitomer

MAY 18, 2011

Gitomer | May 18, 2011 | 3 Comments. Darren says: May 18, 2011 at 7:39 pm. Jennifer says: May 23, 2011 at 5:18 pm. uswah says: June 19, 2011 at 3:50 pm. Dont let your next sales meeting suck! There is no time like the present to change things up in 2012 to ensure its better than 2011! Online Training.

Sales 106

Sales Leadership Media Sales Training 106

Jeffrey Gitomer

OCTOBER 19, 2011

Gitomer | October 19, 2011 | Leave a Comment. Target the people you want to meet. Dont let your next sales meeting suck! There is no time like the present to change things up in 2012 to ensure its better than 2011! Online Training. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Tweet Share Networking is fun. Here are 11.5

Sales Training 125

Sales Training Leadership Media Meetings 125

Jeffrey Gitomer

MARCH 14, 2011

Gitomer | March 14, 2011 | Leave a Comment. Dont let your next sales meeting suck! There is no time like the present to change things up in 2012 to ensure its better than 2011! See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Want to Start Making an Attitude Change? | Tweet Share Take (physical, verbal, AND mental) ACTION: 1.

Leadership 103

Leadership Sales Media Sales Training 103

Jeffrey Gitomer

AUGUST 17, 2011

Gitomer | August 18, 2011 | 1 Comment. Tweet Share You have THE meeting. What are you willing to change, so that when you do get that CEO meeting you are ready to make a great first impression, an impressive first impression, a differentiating first impression, and earn a sale? Marsia Powers says: August 20, 2011 at 12:43 am.

Sales Training 117

Sales Training Leadership Sales Media 117

Jeffrey Gitomer

JUNE 2, 2011

Gitomer | June 2, 2011 | 2 Comments. Nabil Gulamani says: June 5, 2011 at 3:39 am. Darren says: June 13, 2011 at 4:19 pm. Dont let your next sales meeting suck! There is no time like the present to change things up in 2012 to ensure its better than 2011! Online Training. See Jeffrey Live! Hire Jeffrey. Raleigh, NC.

Leadership 124

Leadership Media Sales Leadership Sales Training 124

Jeffrey Gitomer

MAY 9, 2011

” Gitomer | May 9, 2011 | 2 Comments. Scott Sylvan Bell says: May 12, 2011 at 12:22 am. says: May 19, 2011 at 12:02 pm. [.] Dont let your next sales meeting suck! There is no time like the present to change things up in 2012 to ensure its better than 2011! Online Training. See Jeffrey Live! Hire Jeffrey.

Media 122

Media Leadership Sales Sales Management 122