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Personally, I think emotionalintelligence (EQ) – particularly self-awareness – and the art of communication to promote collaboration should be in the list. In this rapidly changing world, what would you consider the essential leadership qualities? The post Top six leadership qualities?
I first mentioned SCARF in an article about neuroscience and leadership Leadership: Lessons from Star Trek and Neuroscience – Kim Tasso back in 2012. There David Rock talked about the neuroscience of leadership – the need to still your mind, improve emotional regulation, watch non-verbal signals and take care with feedback.
An introduction to emotionalintelligence (EQ) and empathy (Video) (kimtasso.com). As well as those designed for the digital age such as RACE (Reach, Act, Convert, Engage). Search Engine Optimisation Writing for digital channels involves SEO to drive traffic to your web site. Research the relevant key words.
This is challenging as everyone is time poor and most communications are digital. An introduction to emotionalintelligence (EQ) and empathy (Video) (kimtasso.com). Forge relationships Before we try to generate engagement and buy-in we need to forge relationships with fee-earners. Everyone is different.
I also wrote a blog post about one of Helen’s digital products here: System review: CogniClick for instant, personalised research (kimtasso.com) ) Further details of the author: Helen Kensett | LinkedIn Overview This simply but powerfully illustrated little black book comprises 260 pages. My books are listed here Publications by Kim Tasso.
Geographical and psychological distance can seem larger when in a digital space. There were comments that it was unusual for people to be in the office so face time and in person meetings – where it is easier to develop rapport, trust and solid working relationships – were rare.
There’s information about Howard Gardener’ multiple intelligences and emotionalintelligence. And guidance on making best use of digital training technologies. And mentions that the CIPD bought out three research reports between 2012 and 2014 describing the impact that neuroscience will have on learning.
One of the tips I did like was the need to check your emails for language – and whether it matched the preferred/lead mode of the recipient – as well as spelling and grammar.
There’s no information about the author in the book but it seems he overcame shyness and social anxiety to become a bestselling author, specializing in topics such as confidence, emotionalintelligence and communication (I can’t track down his credentials Amazon.co.uk: James W. Williams: Books, Biography, Blogs, Audiobooks, Kindle ).
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