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Personally, I think emotionalintelligence (EQ) – particularly self-awareness – and the art of communication to promote collaboration should be in the list. In this rapidly changing world, what would you consider the essential leadership qualities?
I first mentioned SCARF in an article about neuroscience and leadership Leadership: Lessons from Star Trek and Neuroscience – Kim Tasso back in 2012. There David Rock talked about the neuroscience of leadership – the need to still your mind, improve emotional regulation, watch non-verbal signals and take care with feedback.
An introduction to emotionalintelligence (EQ) and empathy (Video) (kimtasso.com). Shift from a “push” (what I want to say) to a “pull” (what they want to read) approach. Grab readers’ attention with a catchy title and an inviting first paragraph.
An introduction to emotionalintelligence (EQ) and empathy (Video) (kimtasso.com). And we can ask questions Why are questions so important? Questioning skills) (kimtasso.com). This way we build mutual understanding and empathy. Everyone is different.
There’s information about Howard Gardener’ multiple intelligences and emotionalintelligence. And mentions that the CIPD bought out three research reports between 2012 and 2014 describing the impact that neuroscience will have on learning. So I’m confident you could skip some of this material if necessary.
NLP “big ideas” The map is not the territory (it is a representation) Mind and body inevitably and inescapably affect each other You choose your response to any stimulus People are not their behaviours Resistance indicates a lack of rapport Meaning operates context dependently The one who sets the frame controls the communication We cannot NOT communicate (..)
There’s no information about the author in the book but it seems he overcame shyness and social anxiety to become a bestselling author, specializing in topics such as confidence, emotionalintelligence and communication (I can’t track down his credentials Amazon.co.uk: James W. Williams: Books, Biography, Blogs, Audiobooks, Kindle ).
Research also shows that when we focus on caring for others in times of stress, it changes our brain chemistry in such a way that produces feelings of both hope and courage (Inagaki et al, 2012). Research shows good quality social support is associated with better outcomes when it comes to mood (Nakahara et al, 2009).
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