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I’ve just listened again to a podcast about the top six leadership qualities which is included in the Level 6 Marketing Manager Apprenticeship. Personally, I think emotionalintelligence (EQ) – particularly self-awareness – and the art of communication to promote collaboration should be in the list.
I first mentioned SCARF in an article about neuroscience and leadership Leadership: Lessons from Star Trek and Neuroscience – Kim Tasso back in 2012. There David Rock talked about the neuroscience of leadership – the need to still your mind, improve emotional regulation, watch non-verbal signals and take care with feedback.
An introduction to emotionalintelligence (EQ) and empathy (Video) (kimtasso.com). Research shows that even B2B buyers are influenced by emotional connection. A series of articles or posts might be arranged around content pillars in a content management plan.
At the recent Training – PM Forum on “ Buy-in, engagement and stakeholder management ” workshop we welcomed executive and manager delegates from legal and accountancy firms as well as a delegate from Poland. An introduction to emotionalintelligence (EQ) and empathy (Video) (kimtasso.com). Everyone is different.
She urges you to shift from outcome orientation to a process orientation (which is the opposite of what is advocated in change management programmes). She outlines various creativity tools including: The spider brief to break down large creative projects into manageable chunks, the third space, walking and “look up”.
| Microsoft Dynamics 365 CRM Software | Infor CRM SLX (In 2014, Infor acquired Saleslogix from Sage) What is Intapp CRM? Another delegate suggested using monday.com | A new way of working to integrate all action lists and help avoid being overwhelmed by so many tasks. Sometimes marketing and sales system are not integrated.
There’s information about Howard Gardener’ multiple intelligences and emotionalintelligence. And mentions that the CIPD bought out three research reports between 2012 and 2014 describing the impact that neuroscience will have on learning. So I’m confident you could skip some of this material if necessary.
NLP “big ideas” The map is not the territory (it is a representation) Mind and body inevitably and inescapably affect each other You choose your response to any stimulus People are not their behaviours Resistance indicates a lack of rapport Meaning operates context dependently The one who sets the frame controls the communication We cannot NOT communicate (..)
And this book is one of them – a mental health toolbox full of life skills to manageemotions in a healthy way, build self-awareness and resilience and grow. The author says: “If we deal with emotions in a healthy way, we not only build resilience but we can thrive and, over time, find a sense of growth”.
There’s no information about the author in the book but it seems he overcame shyness and social anxiety to become a bestselling author, specializing in topics such as confidence, emotionalintelligence and communication (I can’t track down his credentials Amazon.co.uk: James W. Williams: Books, Biography, Blogs, Audiobooks, Kindle ).
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