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In 2013, American companies alone spent $164.2 in 2013 on hiring sales training companies, one of the top five outsourced training expenditures, according to Training Industry. (I But the experts below were coaching salespeople while the YouTube co-founders were still in diapers. Companies spent approximately $2.2B
He’s also the Co-Founder of Gain Grow Retain —the community for CS leaders—and CCO of Higher Logic. She’s been on the Top 100 Customer Success Strategists list since 2013, which is a testament to her contributions and dedication to the CS space. Jeanne’s also the Co-Founder of the Customer Experience Professionals Association.
Her portfolio is gilded with leadership roles like board director, investor, COO, and P&L owner. Diana also co-created the ‘Open Book of Customer Success,’ a free workspace with all the resources to help Customer Success professionals. In turn, Diana helps her clients’ businesses grow. Like what you are reading? Erika Villarreal.
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