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Werk believes the future of work is not unchangeable, it’s adaptive to each employee’s skills, motivations, and needs. By helping people find their Flextype, Werk believes they can make work flexible for everyone. In 2013, they also become the world’s first Fair Trade Certified™ footwear manufacturing factory.
He has authored six books, including the acclaimed The Unicorn Project (2019), and co-authored the Shingo Publication Award-winning Accelerate (2018), The DevOps Handbook (2016), and The Phoenix Project (2013). The Mik + One podcast archives are filled with insightful conversations with other experts about the future of work.
She’s been on the Top 100 Customer Success Strategists list since 2013, which is a testament to her contributions and dedication to the CS space. Bill Cushard is the Executive Director & Global Head of the Future of Work and Customer Education Practices at Service Rocket. Kristi Faltorusso. Bill Cushard.
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