Conversation skills book review 3: Conversational intelligence – How great leaders build trust and get extraordinary results by Judith E Glaser (2014)
Red Star Kim
MAY 22, 2023
So this is another “intelligence” to add to emotional intelligence and cultural intelligence. There’s helpful guidance on shaping the space for trust and openness with a list of several things you can do before a meeting. Reward: What can we celebrate about the way we handled this meeting?
Let's personalize your content