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Tailor employee development programmes Sydney Finkelstein in March 2015 wrote Why a One-Size-Fits-All Approach to Employee Development Doesn’t Work (hbr.org) “Exceptional bosses don’t leave it to HR to create career progression programs for their team members.
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An introduction to emotionalintelligence (EQ) and empathy (Video) (kimtasso.com). How can I improve my cross cultural communication (kimtasso.com) Curiosity Humans are curious. Show them by evoking emotions. Stories were the original form of communication – before writing existed. Show them with evidence.
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When we meet someone, we show interest in them and learn about them (to build empathy and see the world through their eyes An introduction to emotionalintelligence (EQ) and empathy (Video) (kimtasso.com) ) by asking questions. Questions are important when we meet someone new. For example, when we first meet at a networking event.
Ask a series of focused, open-ended questions that encourage reflection (Clark & Egan, 2015). For notes on reflection: Marketing Continuing Professional Development (CPD) (kimtasso.com) You may or may not have a specific goal in mind when you ask questions. – Kim Tasso March 2010 How do you close a sale?
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So just to give everybody a little bit of background in 2015 or so the business that I had the sort of investment property there had I did that entrepreneurial bet, just bet the house right. So is it’s as true in 2015 as it was in 2021. 95% of all of our decisions are based on emotions.
I often wonder whether the conversation skills gap was caused by the imposed isolation during the Covid lockdowns or a by-product of the digitisation of communications. Whether it’s for confident or commercial conversations as part of the networking skills toolkit or part of a relationship building or sales conversations.
Particularly to equip M&BD teams with the skills needed to add strategic value : Strong technical capabilities Ability to develop strong relationships with key stakeholders Detailed knowledge of the business Advanced communication skills Inquisitive and commercial mindset Ability to influence Emotionalintelligence Strategic and lateral thinker (..)
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These numbers are shocking but accurate, as the study was more recently replicated in 2015 and came up with similar results. For instance, a technical team that prioritizes independent work may excel in their hard skills but require fine-tuning soft skills, such as teamwork, leadership, and emotionalintelligence.
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