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Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

At that time, customers told us they were less focused on price in negotiations and more focused on keeping the business running, with expectations including: Changes (increase or decrease) in supply chain deliveries Delays in payment schedules Changes in allocation of volume contracted.

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12 Essential Negotiation Skills For Salespeople

Hubspot Sales

Sales negotiation is a delicate art. Even if you've properly qualified a prospect and correctly managed their expectations through the sales process, the deal can still end in a negotiation. That's why every salesperson needs to have a solid grip on how to negotiate effectively. Why is negotiation important in sales?

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What is Socratic questioning? (Questioning skills)

Red Star Kim

It’s helpful in conversations, critical thinking and negotiation. Ask a series of focused, open-ended questions that encourage reflection (Clark & Egan, 2015). Long before I learned of the value of Socratic questioning in coaching and counselling, I remember an editor asking me to use Socratic questioning in some writing.

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Why are questions so important? (Questioning skills)

Red Star Kim

See the section below on negotiation. Questions in persuasion and negotiation – Influencing Questions play an important role in persuasion and negotiation too. Some negotiators suggest you avoid using “ Why” questions as it can imply criticism. How can I help to make this better for us?” “How

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9 Essential Stages for Every B2B Pipeline

Hubspot Sales

As recently as 2015, a sales pipeline was a rudimentary look at your ability to meet or exceed your quota on an aggregate basis. Negotiation — the process of coming to an agreement on the price for the offer. Negotiation. Don’t let your contact go dark during negotiation. Closed-lost or closed-won.

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12 Female Entrepreneurs You Need to Follow

Hubspot Sales

She began building the venture capital fund in 2015 while experiencing homelessness and has since raised and invested millions of dollars in business led by individuals from underrepresented groups. In 2020 she released her first book It’s About Damn Time chronicling her journey. Robin Berzin, MD , Parsley Health. Image Source.

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4 Differences Between Sales Coaching and Feedback

Hubspot Sales

Skill Development: Coaching helps salespeople develop and refine their selling skills, such as prospecting, objection handling, and negotiation, which leads to improved sales performance. Editor's note: This article was originally published in January 2015 and has since been updated for comprehensiveness. Sales Coaching Benefits 1.