Miller Heiman Group

JULY 29, 2018

Now, CRM is nearly ubiquitous, and many sales leaders are veterans of multiple implementations (some better than others). But sales technology doesn’t end with CRM. In the CSO Insights 2018 Sales Operations Optimization Study , we identified 25 additional sales technologies in which companies are actively investing.

Sales Technology 50

Sales Technology CRM Sales Sales Analytics 50

Miller Heiman Group

JULY 29, 2018

Now, CRM is nearly ubiquitous, and many sales leaders are veterans of multiple implementations (some better than others). But sales technology doesn’t end with CRM. In the CSO Insights 2018 Sales Operations Optimization Study , we identified 25 additional sales technologies in which companies are actively investing.

Sales Technology 48

Sales Technology CRM Sales Sales Analytics 48

Miller Heiman Group

JULY 18, 2018

Less than 25 percent of respondents to our 2017 World-Class Sales Practices Study expressed a high degree of confidence in the data from their CRM system.). When sales leaders can’t get the data they need, they gather it through other means, such as manual forecast processes.

CRM 51

CRM Sales Sales Leadership Decision-making 51