Remove 2018 Remove Digitalization Remove Emotional Intelligence
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The 8 Skills Salespeople Will Need to Be Successful in 2018

Hubspot Sales

Selling Skills 2018. 2018 is going to be even bigger. Video will be a major selling trends in 2018. These strategies are no longer relevant,” says Tyson Hartnett, Director of Business Development at MLC Digital Media. Emotional intelligence. Video skills. Ability to be honest. Tech savviness. Framing skills.

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Leadership conversation skills: SCARF model of neuroscience in social interactions, collaboration and relationships

Red Star Kim

(kimtasso.com) June 2022 Research on leadership and emotional intelligence (EQ) (kimtasso.com) September 2021 Building rapport in the digital space (kimtasso.com) June 2021 Better Business Relationships book by Kim Tasso (Bloomsbury) March 2021 Executive Engagement Strategies by Bev Burgess (kimtasso.com) August 2020 trust for better business relationships (..)

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Legal marketing case studies – Law firm media relations and integrated campaigns (Kysen)

Red Star Kim

The challenge was to raise BBK’s profile in an increasingly busy space and ensure that it integrated with the firm’s wider digital marketing (especially it’s SEO and Google rankings). After the campaign, the evergreen content served as a valuable digital asset that continued to draw traffic to the site.

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Telephone skills for lawyers and accountants – Confidentiality, client experience, accents and gatekeepers

Red Star Kim

Earlier in April I ran a public MBL “Pick up the phone – Client service and sales opportunities for professionals in the digital age” online training workshop. An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com) Two thirds felt their personality was mostly dog and a third mostly cat.

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Learning & Development Update: Lean Learning and learning trends

Red Star Kim

Future Skills Bernard Marr is a futurist, strategic advisor to many of the world’s best-known organisations and award-winning author of new book “ Future Skills: The 20 Skills and Competencies Everyone Needs to Succeed in a Digital World” (Wiley, £18.99).

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Telephone call challenges: Emotions, data, selling and follow up

Red Star Kim

Some were fortunate to receive full details from the firm’s CRM supported by analytics showing digital activity and enquiry details. Others had little more than a name and telephone number. Where information was sparse it limited the amount of preparation that could be done.

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Future Marketing/BD Manager – Build resilience to avoid being overwhelmed

Red Star Kim

Creativity and good and bad stress – Kim Tasso There’s a great article from Harvard Business Review “Five things to do when you feel overwhelmed by your workload ” (August 2018).

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