Red Star Kim

OCTOBER 10, 2023

In a July 2022 article in Forbes he lists: Digital literacy Data literacy Technical skill Digital threat awareness Critical thinking Judgement and complex decision making Emotional intelligence and empathy Creativity Collaboration and working in teams Interpersonal communications Working in gigs Adaptability and flexibility Cultural intelligence and (..)

Artificial Intelligence 130

Artificial Intelligence Emotional Intelligence Decision-making Digitalization 130

Red Star Kim

MARCH 7, 2023

Creativity and good and bad stress – Kim Tasso There’s a great article from Harvard Business Review “Five things to do when you feel overwhelmed by your workload ” (August 2018).

Marketing 130

Marketing Management Emotional Intelligence Leadership 130

Red Star Kim

APRIL 24, 2023

There’s research on call handling by lawyers in this 2018 post: Client Experience Management (CEM) – Research into the client journey (kimtasso.com) Increasingly, digital marketing experts are using campaigns to increase telephone calls. As scripts can hamper human connection, personality and authenticity.

Emotional Intelligence 26

Emotional Intelligence Financial Services Decision-making Digitalization 26

Red Star Kim

DECEMBER 15, 2023

The ego is hypervigilant and threats can manifest in many ways (see, for example, leadership conversation skills: SCARF model of neuroscience (kimtasso.com) ). One of the major achievements of emotional maturity is learning how to be at peace with such misunderstandings or with being misunderstood.

Emotional Intelligence 130

Emotional Intelligence Meetings Communication Leadership 130

Red Star Kim

DECEMBER 5, 2023

Leadership and the In-Group/Out-Group Phenomenon (blanchard.com) Create a sense of unity by reminding people we are on the same team and all striving for the same results (happy clients and increased profits). Finding ways to meet with people in real time (such as at social events) can help.

CRM 100

CRM Marketing Interpersonal Skills Client Relationships 100

Red Star Kim

MARCH 1, 2024

An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). And we can ask questions Why are questions so important? Questioning skills) (kimtasso.com). This way we build mutual understanding and empathy. Everyone is different.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Red Star Kim

FEBRUARY 15, 2024

There are many aspects of consulting competencies and attributes: emotional intelligence, analytical, problem-solving, delivery of results, leadership, project management, commercial orientation, entrepreneurial spirit, team work as well as functional expertise and market/sector knowledge. What is a consultant? Consultancy.uk

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Help Scout

OCTOBER 30, 2018

The most essential tools in a recruiter’s toolbelt are emotional intelligence and great writing. Related: Diversity and Inclusion at Help Scout: 2018 Update. You’re never going to excite anyone about your roles if your company is run by ego- or profit-driven leadership who doesn’t put customers and team members first.

Remote Working 40

Remote Working Emotional Intelligence Profitability Prioritization 40

SmartKarrot

JANUARY 5, 2021

Acclaimed multiple times as a top-notch Customer Success leader, Peter is the Senior Director, Customer Success Enablement and Thought Leadership at Oracle. If you believe in an interwoven community, built truly for Customer Success enthusiasts, you may know about the Atlanta Customer Success Leadership Forum co-founded by James.

Customer Success 21

Customer Success Leadership Customer Experience B2B 21

Red Star Kim

JANUARY 23, 2023

Improve self-awareness (and emotional intelligence) Emotional intelligence (EQ or EI) quotient is a technical term covering many soft skills. Here’s my view of the top three soft skillsets for barristers 1. We also need to know how others perceive us – whether team members, subordinates, leaders, referrers or clients.

Emotional Intelligence 130

Emotional Intelligence Communication Digitalization Publishing 130

Red Star Kim

OCTOBER 13, 2023

Launch event: PM Forum I also looked the Managing Partners’ Forum “Consensus through collaboration” Leadership Development Programme which is available for both firmwide and divisional leaders as well as functional leaders such as CMOs.

Supply Chain 162

Supply Chain Emotional Intelligence Construction Innovation 162