Remove 2020 Remove Client Relationships Remove Interpersonal Skills
article thumbnail

Selling challenges in professional services: Sales processes and skills

Red Star Kim

Protectionism – Some fee-earners could be insecure and defensive about sharing client information and relationships. The culture and rewards systems sometimes worked against integrated client teams. Data – CRM (Client Relationship Management) and CDP (Client Data Platforms) are often lacking.

article thumbnail

Proactive marketing and business development executives – CRM, internal engagement and career insights

Red Star Kim

New CIM professional marketing qualifications – 2020 (kimtasso.com) Be proactive – Recognise the need to move away from simply responding to requests and providing a service. It was interesting to learn how Business Development Executives work with managing client relationships”.

CRM 100
article thumbnail

Building a Career in Consulting — The Ultimate Guide

Hubspot Sales

Claire’s approach shows that a consultant’s core skills include analytical and problem-solving abilities, research and data gathering, communication and presentation skills, and interpersonal skills to relate with clients. Principal/Director Directors strengthen and develop new client relationships.

article thumbnail

Soft skills revisited – with a leadership perspective

Red Star Kim

This article “Soft skills revisited – with a leadership perspective” has just been published on Lexology. This lack of listening caused a plethora of problems for those trying to build empathy and trust in order to create client relationships and sell legal services. Revive conversation and networking skills.