Red Star Kim

AUGUST 7, 2023

As well as addressing a number of internal communications and engagement, cultural and brand ambassador issues there was a focus on the importance of alumni programmes. So I wanted to focus on this aspect of internal referrer management – employee communication and alumni programmes.

Communication 130

Communication Management Value Proposition Stakeholders 130

Red Star Kim

SEPTEMBER 6, 2022

I haven’t reviewed a book on the topic of internal communication and yet it’s a vital element of marketing, branding, organisational culture, change management and leadership. This contemporary book (published in 2021) is just 200 pages and is subtitled “Streamline your corporate communication to drive efficiency and engagement”.

Communication 130

Communication Facilitation Leadership Remote Working 130

Nutshell

APRIL 17, 2020

On March 6th, 2020, Nutshell hosted BOUNDLESS 2020, our second annual virtual conference. (If BOUNDLESS 2020 also featured some new elements—including sponsorships and an awards ceremony—which gave the event a big-show feel, even if they created some additional headaches. If you missed it, watch the full replay here.).

Decision-making 126

Decision-making Media Meetings Internet 126

Strategic Account Management Association

JUNE 14, 2021

It designs, integrates, manages ad supports on-site and cloud-based communications and collaboration technologies for organizations around the globe. By Danielle Matteson, Vice President, Strategic Accounts Program, AVI-SPL. AVI-SPL is a digital enablement solutions provider that serves 86 percent of the Fortune 100.

Global Accounts 520

Global Accounts Account Management Management Client Interview 520

Nutshell

OCTOBER 30, 2020

With in-person events temporarily postponed due to health concerns, virtual event platforms have taken center-stage in 2020. If you’ve been online at all in 2020, you’ve seen an advertisement promoting a virtual event. The top 5 virtual event platforms of 2020. It makes sense. THAT’S PRO.

Software 127

Software Software Internet Digitalization 127

Hubspot Sales

APRIL 10, 2020

Here are five ways to shift your sales strategy to adapt to buyer behavior in 2020. Making assumptions about how a customer should be treated, what they need, or how you can solve their problems can cause serious communication issues down the line. Treat each customer like a segment of one.

CRM 134

CRM Communication Decision-making Internet 134

PandaDoc

JANUARY 27, 2020

If you’re looking to level up your sales career in 2020 but don’t know where to start, we suggest checking out one, two, or all three of the must-read books listed below to get you equal parts inspired and fired-up to crush your quotas this year. Authentic communication. So what sets a salesperson apart from a chatbot? Learn more.

Emotional Intelligence 121

Emotional Intelligence Artificial Intelligence Sales Negotiation 121

Strategic Account Management Association

APRIL 5, 2021

The first communicates what a company wants to communicate, the second communicates what the company must communicate. Take a look at Ford Motor Company’s Proxy Statement for 2020 below. 5 The difference between the annual report and the 10-K? Take a look at these two images. What do you see?

Manufacturing 520

Manufacturing Account Management Decision-making Meetings 520

Mercuri International

NOVEMBER 27, 2020

We couldn’t agree more with the Executive Producer of The Sales Conference “we are obsessed with understanding how our environment is changing and how these changes in turn affect sales and marketing” We definitely got insights, facts and joined some really thought provoking lectures on Sales beyond 2020. Don’t worry.

Artificial Intelligence 98

Artificial Intelligence Internet Decision-making Sales 98

Hubspot Sales

MARCH 18, 2020

They're relatively easy to automate in 2020. As a result, reps spend more time communicating with and closing more leads. In this post, you'll find the 9 best sales automation tools for generating, researching, and closing leads in 2020. In 2020, sales teams are experiencing unique challenges that haven't been faced before.

Sales 126

Sales Remote Working CRM B2B 126

Hubspot Sales

MARCH 3, 2020

2020 Sales Strategies. To succeed in 2020 and beyond, your sales approach needs to make similar strides. Now that we are well into 2020, data is only going to become more and more important. Beginning to closely track this data allowed sales teams to start working smarter, and has set the stage for more refined sales strategies.

Artificial Intelligence 118

Artificial Intelligence Sales Retail Transportation 118

MDI Training

MARCH 24, 2021

This is where the Process Communication Model (PCM) can help. A great communication and personality model! In this blog, Anita Berger, Gunther Fürstberger and Masha Ibeschitz share more about the Process Communication Model (PCM) and other valuable impulses that help to consciously initiate change.

Communication 95

Communication Leadership Digital Transformation Innovation 95

Showpad

DECEMBER 31, 2019

This is a big trend – a new holistic approach around communicating value to your buyers and customers. You might say it’s not new, as we’ve known for years that we should communicate value. The post Getting Ready for 2020: 4 Sales Enablement Trends You Should Have on Your Radar appeared first on Showpad. Yes and no.

Value Proposition 119

Value Proposition Sales Customer Value Sales Management 119

Hubspot Sales

JUNE 15, 2022

Zoom, Skype, Google Hangouts, and other means of virtual communication were present before the coronavirus pandemic, but they were all underutilized. However, the pandemic forced us to embrace these tools and find new ways of communicating and collaborating through them. Is one better than the other? We won't share our opinion on this.

Communication 98

Communication Meetings Government Organization 98

Zendesk

JULY 9, 2021

Nearly a third of customers said they messaged companies over communication apps for the first time in 2020. This trend is here to stay, as 74 percent said they would continue to communicate with businesses via messaging. The best communication apps. In fact, the volume of support tickets rose to 58 percent in 2020.).

Communication 98

Communication Small Business Software Software 98

Red Star Kim

MARCH 4, 2024

You might try non-threatening communication techniques (see leadership conversation skills: SCARF model of neuroscience (kimtasso.com) ). You are not communicating effectively It may be that you are not communicating what you plan to do and why in a way that they understand or need. And showing respect and loyalty. Be patient.

Management 147

Management Communication Leadership Digitalization 147

Red Star Kim

AUGUST 11, 2022

Assess communication needs, communication channels and ability to deliver key messages. Develop the communication strategy (business rationale, principles for communication messages). Executive communication plan. Book review: Neuroscience for organizational change by Hilary Scarlett (kimtasso.com) May 2020.

Management 130

Management Stakeholders Digital Transformation e-Learning 130

PandaDoc

NOVEMBER 12, 2020

At HubSpot, we define objections as “… issues that prospects communicate to sales professionals as reasons why they can’t buy a product or service from them. The post How to seal the deal in 2020 appeared first on Blog. A sales pitch rarely ends in an immediate sale. Start the free HubSpot Academy Lesson today.

Decision-making 98

Decision-making Sales Communication Management 98

SBI Growth

MARCH 31, 2020

Going into 2020, Market Leaders were already counting on the majority of their revenue coming from their existing customer base. Most companies build their 2020 Revenue plans on an assumption of GDP growth, and this assumption has shifted.

Customer Success 160

Customer Success Marketing B2B Communication 160

Holden Advisors

JANUARY 25, 2022

After experiencing rapid pandemic induced growth in 2020, 2021 growth returned to normal. By continually identifying and communicating differentiated value, prices can not only be maintained, but increased over time. Case in point is the recent news about Netflix subscriber growth.

Marketing 195

Marketing Customer Value Profitability Innovation 195

The Center for Sales Strategy

JANUARY 15, 2021

With the shift to work from home, remote selling has become a cornerstone of successful sales strategies in 2020. Life is still very much in flux, so we decided to ask the sales community how they’re doing: what’s working, what’s not, and how WFH frontline reps and sales leaders are adjusting to moving into 2021.

Remote Working 90

Remote Working Communication Sales 90

Hubspot Sales

AUGUST 11, 2020

It’s safe to say 2020 has been the year of virtual meetings. The right video conferencing tool is necessary to continue conducting business in 2020 and beyond, and choosing the right software is an important decision. Zoom has likely been the most-used app of 2020. Best for: Internal team communication. month per host.

Software 143

Software Software Meetings Remote Working 143

Red Star Kim

OCTOBER 25, 2023

It has the potential to transform client communications, fast-track the generation of research and thought leadership and fuel content management campaigns. Providing automated personalised reports to encourage engagement and quality content to use in communications campaigns. Another valuable AI-powered tool for the MarTech armoury.

Banking 130

Banking Artificial Intelligence Cybersecurity Key Account Management 130

Hubspot Sales

DECEMBER 15, 2020

How did your leadership priorities change in 2020? According to recent HubSpot research, 65% of sales leaders who outperformed revenue targets in 2020 reported having a dedicated person or team working on sales enablement efforts instead of making it an initiative someone works on off the side of their desk.

Sales 139

Sales Leadership Sales Management Decision-making 139

Red Star Kim

JANUARY 28, 2024

And this requires more than excellent internal communications Book review: Influential Internal Communication by Jenni Field (kimtasso.com). A key part of successful change management is engaging with employees Change management and Employee engagement (kimtasso.com).

Emotional Intelligence 130

Emotional Intelligence Leadership Management Facilitation 130

Red Star Kim

SEPTEMBER 20, 2023

This book – published in 2020 – is also focused on internal conversations at work. As such, it addresses two critical elements of good communication – being concise and clear. The techniques should boost your confidence in your communication skills, save you time and improve collaboration. Normal, everyday work topics.

Communication 113

Communication Meetings Publishing Decision-making 113

Hubspot Sales

JULY 16, 2018

Email use worldwide will top 3 billion users by 2020 - The Radicati Group. 86% of professionals prefer to use email when communicating for business purposes - HubSpot. 73% of millennials identify email as their preferred means of business communication - Procurious. There will be 2.9 in 2015 to 10.3% in 2016 - Mailcharts.

Sales 145

Sales B2B Communication Marketing 145

Hubspot Sales

NOVEMBER 17, 2020

2020 has been a year of massive change. But what does "growth" mean in 2020? In August 2020, Yelp reported that 165,735 businesses indicated that they have closed, and 97,966 (60%) of those were reported as permanent closures. Customer Empathy in Communications and Policies Build Trust. In 2020, there was no playbook.

Virtual Selling 126

Virtual Selling Shareholders Decision-making Communication 126

Red Star Kim

JULY 7, 2023

Sometimes a simple shift in how we think (as we do when we reframe Two big guns of communication – face time and reframing (kimtasso.com) ) leads to changes in our behaviour, which in turn elicits different emotions, reactions and behaviours in others. But it helps to consider how you have reacted to change situations in the past.

Management 130

Management Emotional Intelligence e-Learning Leadership 130

Red Star Kim

JANUARY 3, 2023

Change management 20 insights on change management processes and communication (kimtasso.com).

Leadership 130

Leadership Publishing Management Communication 130

Red Star Kim

FEBRUARY 15, 2024

It’s worth touching on some related skills : Facilitating Essentially, facilitation is about making communication, interaction, collaboration or learning easier. ChMC-Award-Competency-Framework.pdf (managers.org.uk) How are facilitating and counselling connected to coaching, mentoring and consulting?

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Red Star Kim

SEPTEMBER 29, 2023

The session comprises three elements: marketing and business development fundamentals, practical marketing communication and business development skills and growing your career. Role of PR and external communications External communications are fundamental for raising awareness and increasing brand recognition.

Marketing 130

Marketing Stakeholders Communication Digitalization 130

Red Star Kim

OCTOBER 1, 2023

5 Ways to Spark (or Destroy) Your Employees’ Motivation (neuroleadership.com) During my training as a counsellor and psychotherapist I learned a lot about the fight, flight, freeze and fawn response s triggered by perceived threat.

Leadership 147

Leadership Emotional Intelligence Performance Review Communication 147

Red Star Kim

JULY 17, 2023

Use non-verbal communication – We considered things we can do with non-verbal communication to appear and be perceived as more confident by others. Pause – Confident people feel comfortable with brief pauses while they are speaking. And before they answer questions. The STOP technique helps you regulate your emotions.

Communication 130

Communication Meetings Financial Services Government 130

Red Star Kim

SEPTEMBER 26, 2023

Naturally it is important that the leadership team communicates the rationale for the change. Build enthusiasm for a joint vision of the future Promote dialogue Too often change communications are one-way. Yet communication needs to be two-way. When prolonged, the effects are exhausting and we reach change fatigue quickly.

Management 113

Management Co-Creation Communication Leadership 113

Hubspot Sales

JANUARY 8, 2020

People and technology need to communicate to streamline your sales proposal process. Because collaboration happens within a proposal software platform, 12% of surveyed sales teams report they receive less email during the response process. CRM Integrations. Business Intelligence and Analytics.

Artificial Intelligence 98

Artificial Intelligence Software Software Sales 98

Account Manager Tips

AUGUST 4, 2022

Todd Caponi, author of The Transparency Sale , brings the science of transparency and intrinsic inspiration to the pages of this book, in a simple-to-understand-and-implement structure to help you get the job, plan, strategize and communicate to your team, your bosses, and even your board. In the end, you’ll see the holes before they form.

B2B 243

B2B Key Account Management Sales Leadership Leadership 243