Flevy
MARCH 20, 2024
Based on sales and downloads of the FlevyPro frameworks , here is what we found to be the top 10 Digital Transformation frameworks used by management consultants. It emphasizes the importance of a comprehensive approach to Value Creation , beyond just customer-facing operations, to encompass the entire Digital Value Chain.
Zendesk
DECEMBER 1, 2020
Digital transformation was already vital to surviving in the ever-evolving digital economy and meeting the ever-increasing customer expectations it generates. The importance of digital transformation isn’t under question. What is digital transformation? Digital transformation examples.
Planview
JULY 22, 2022
As the world grows more and more digital, customers across every industry are expecting digital-first, timely assistance and support. As shown in this digital transformation in banking case study roundup, all businesses — including banks — have been forced to change and evolve with the times.
SBI Growth
FEBRUARY 18, 2021
Digital Evolution to accelerate your Go-To-Market strategy was a catchy phrase and discussion in the board room in 2020. Most companies have learned that digital transformations are. If executed correctly, it can completely change the course of 2021 revenue growth.
Zendesk
JULY 30, 2021
Latin America’s Mercado Libre, an online marketplace, sold two times as many items per day in the second quarter of 2020 compared to the same time in 2019. Our research shows that n early a third of customers messaged a company for the first time in 2020, and 74% of them say they will continue to do so. Messaging is more than a trend.
SBI Growth
APRIL 30, 2020
Shifting the go-to-market model to digital has been a subject on the mind of market leaders for some time, and now it is being accelerated. For better or worse, COVID-19 has been the catalyst for a digital transformation that will.
SBI Growth
OCTOBER 22, 2020
At this point in 2020, all your competitors have undergone some variation of a “digital transformation” to supplement an end-to-end data-driven, Customer Experience (CX) focused digital sales strategy. A recent study conducted by KPMG found that over 90% of companies.
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