Red Star Kim

JANUARY 8, 2024

Book review: The psychology of successful women by Shona Rowan (kimtasso.com) June 2022 Your personal transition – Endings, neutral zone and new beginnings (kimtasso.com) June 2020.

Emotional Intelligence 26

Emotional Intelligence Management Marketing Profitability 26

Red Star Kim

NOVEMBER 8, 2022

Back in July 2020 I shared some research insights from my book “ Essential Soft Skills for Lawyers ” which generated significant interest – not least from the associated nine-minute video explaining “soft” skills featuring the Worry Monster. I am relieved that these were all things I mentioned in the 2020 book.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

Red Star Kim

DECEMBER 19, 2023

A press campaign coincided with a Vario networking and training event – including emotional intelligence coaching for dealing with clients – supporting the idea that the work was not easy to replicate with AI solutions. The campaign was part of an exciting project 7BR announced in 2022.

Media 130

Media Insurance Marketing Emotional Intelligence 130

Red Star Kim

OCTOBER 1, 2023

(kimtasso.com) June 2022 Research on leadership and emotional intelligence (EQ) (kimtasso.com) September 2021 Building rapport in the digital space (kimtasso.com) June 2021 Better Business Relationships book by Kim Tasso (Bloomsbury) March 2021 Executive Engagement Strategies by Bev Burgess (kimtasso.com) August 2020 trust for better business relationships (..)

Leadership 147

Leadership Emotional Intelligence Performance Review Communication 147

Red Star Kim

MAY 2, 2023

Following my past research (some of which was published in my 2020 book Essential soft skills for lawyers (kimtasso.com) ) I keep an eye out for the latest information relating to the soft skills (particularly leadership skills) most in demand and how these relate to the professional services sector.

Emotional Intelligence 100

Emotional Intelligence Leadership Decision-making Publishing 100

Red Star Kim

FEBRUARY 21, 2024

When we meet someone, we show interest in them and learn about them (to build empathy and see the world through their eyes An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com) ) by asking questions. Questions are important when we meet someone new. For example, when we first meet at a networking event.

Negotiation 130

Negotiation Value Proposition Emotional Intelligence Decision-making 130

Red Star Kim

DECEMBER 15, 2023

There’s guidance for parents on how to help children recognise and name emotions and to model stress tolerance. Emotional Regulation – A key element of Emotional Intelligence (EQ) (kimtasso.com) Building Resilience – Regulation, Reframing, Relationships and Reflection (kimtasso.com) Tools: Develop emotional maturity.

Emotional Intelligence 130

Emotional Intelligence Meetings Communication Leadership 130

Red Star Kim

OCTOBER 10, 2023

In a July 2022 article in Forbes he lists: Digital literacy Data literacy Technical skill Digital threat awareness Critical thinking Judgement and complex decision making Emotional intelligence and empathy Creativity Collaboration and working in teams Interpersonal communications Working in gigs Adaptability and flexibility Cultural intelligence and (..)

Artificial Intelligence 130

Artificial Intelligence Emotional Intelligence Decision-making Digitalization 130

Red Star Kim

OCTOBER 19, 2023

14% Responding better to telephone enquiries (and conversion) 43% Improving client service on the telephone 14% Building relationships on the telephone 29% Using the telephone to reach people proactively (initiate sales conversations) How would you assess your emotional intelligence?

Emotional Intelligence 130

Emotional Intelligence Value Proposition Decision-making Digitalization 130

Red Star Kim

APRIL 24, 2023

Responsiveness – Accountants and telephones Blondie’s song “ Hanging on the telephone ” came to mind as I read an article from March 2020 Demanding Customers and Need for Human Reassurance Prompt Increase in Calls | AccountingWEB described research commissioned by Moneypenny. This leaves a lot of room to develop client relationships”.

Emotional Intelligence 26

Emotional Intelligence Financial Services Decision-making Digitalization 26

Hubspot Sales

NOVEMBER 23, 2020

The level of fatigue isn't shocking -- especially in the 2020 sales industry. As part of our 2021 report , HubSpot sat down with sales leaders, like Elsesser, to learn how they're successfully navigating change, leading teams, and increasing deals in 2020. That's a problem.". What are you doing to help your team feel engaged ?

Sales 131

Sales Emotional Intelligence Leadership Sales Analytics 131

Miller Heiman Group

FEBRUARY 25, 2020

Our latest study, 2020 Trends in Sales Management , confirms these findings: more than three-quarters of sales managers (78%) struggle to consistently hire sellers who succeed, making hiring the most glaring weakness of today’s sales managers. Only a few organizations use a current candidate profile to find new talent.

Sales Management 97

Sales Management Management Emotional Intelligence Sales 97

Red Star Kim

FEBRUARY 22, 2024

(Video) (kimtasso.com) July 2021 Never split the difference: Negotiating by Chris Voss (kimtasso.com) May 2021 Book review – Persuasion: The art of influencing people by James Borg (kimtasso.com) March 2021 Active Listening (Video) (kimtasso.com) November 2020 Selling Basics – Detectives and DMUs (Video) (kimtasso.com) October 2020 Soft skills – (..)

Negotiation 130

Negotiation Facilitation Emotional Intelligence Sales 130

Red Star Kim

FEBRUARY 15, 2024

There are many aspects of consulting competencies and attributes: emotional intelligence, analytical, problem-solving, delivery of results, leadership, project management, commercial orientation, entrepreneurial spirit, team work as well as functional expertise and market/sector knowledge. What is a consultant? Consultancy.uk

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Red Star Kim

OCTOBER 16, 2023

Arrange for your learning and development team to offer assessments – in essential selling competencies such as emotional intelligence (EQ) or cultural intelligence if you serve an international client base. Developing self-awareness of your strengths and weaknesses and personal style drives the appetite for further training.

Management 130

Management Emotional Intelligence Onboarding Communication 130

Red Star Kim

AUGUST 14, 2023

An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). SEO update for professional services (October 2020) (kimtasso.com) Show don’t tell Telling isn’t selling. Shift from a “push” (what I want to say) to a “pull” (what they want to read) approach. Research the relevant key words.

Artificial Intelligence 130

Artificial Intelligence Value Proposition Media Emotional Intelligence 130

Red Star Kim

JANUARY 22, 2024

She touches on the three pillars of persuasion ( Influence and persuasion skills with Aristotle and Knights and Dinosaurs (kimtasso.com).

Value Proposition 100

Value Proposition Emotional Intelligence Sales e-Learning 100

Red Star Kim

NOVEMBER 1, 2023

Sales skills There are numerous inventories of what selling skills and qualities are needed.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Hubspot Sales

NOVEMBER 2, 2020

Recently, HubSpot spoke with Annelies Husmann , Head of Enterprise Sales at Gong – a revenue intelligence platform that provides sales teams insights from their customer-facing conversations. billion , and tripled its revenue in the first half of 2020, all while navigating the uncertainty brought on by the pandemic.

Sales Analytics 136

Sales Analytics Sales Decision-making Emotional Intelligence 136

Red Star Kim

MARCH 1, 2024

An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). And we can ask questions Why are questions so important? Questioning skills) (kimtasso.com). This way we build mutual understanding and empathy. Everyone is different.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Brooks Group

JUNE 2, 2021

When Bob Dylan sung about how “The Times, They Are A-Changin’,” he likely didn’t have 2020 in mind – though he certainly created a relatable lament about unexpected transitions that still resonates today. Watch for burnout in your 2020 high performers. Co-written with Juan Kingsbury, Founder, Career Blindspot. Can we be of help to you?

Emotional Intelligence 52

Emotional Intelligence Supply Chain Sales Virtual Selling 52

Planview

JULY 31, 2024

He taught me the softer side of leadership, such as the emotional intelligence or “EQ” skills necessary to thrive as a leader. We expanded our European footprint during 2020 and 2021 without being able to travel, which was an unanticipated challenge. That’s one thing I’ve always learned and taken to heart.

Leadership 59

Leadership Finance Emotional Intelligence Investors 59

Zendesk

JANUARY 19, 2021

According to the Zendesk Customer Experience Trends Report 2020 , nearly half of customers say they would switch to a competitor after just one bad experience. ” To adopt a different conflict style, you need the right mindset and a certain emotional intelligence level. Those are high stakes!

Negotiation 96

Negotiation Emotional Intelligence Communication Management 96

Zendesk

JUNE 3, 2021

This is critical in a department that’s focused on emotional intelligence and empathy. There’s no doubt that workplaces changed in 2020 and will likely never be quite the same. Understanding your team’s unique personalities can help you support each other more effectively and work better together.

Remote Working 105

Remote Working Emotional Intelligence Meetings Software 105

MDI Training

MAY 30, 2023

IDGs aim to help you as a leader develop your emotional intelligence, self-reflection, values, and leadership philosophy. For example, programs can be implemented to promote self-reflection, strengthen emotional intelligence or develop a sustainability-oriented leadership personality. Who works with IDG?

Leadership 52

Leadership Digital Transformation Emotional Intelligence Co-Creation 52

Aptology

FEBRUARY 24, 2021

HubSpot surveyed 500 sales leaders and found that 40 percent of them failed to meet their revenue targets in 2020. Even the most sophisticated of sales intelligence software cannot singlehandedly overcome the challenge of meeting revenue targets. For all the flood of data, a critical component is missing: people data.

Emotional Intelligence 52

Emotional Intelligence Sales Software Software 52

Mercuri International

MAY 22, 2024

Key drivers of this preference include: Changing Buyer Behaviors : Prior to the COVID-19 outbreak in 2020, face-to-face meetings were the standard practice. In May 2020, shortly after the pandemic began, 75% of B2B buyers indicated a preference for virtual sales interactions over face-to-face meetings. This quickly shifted.

Virtual Selling 52

Virtual Selling Sales Artificial Intelligence Emotional Intelligence 52

PandaDoc

JULY 11, 2022

Sales experience matters, but there are other qualities to look for in a sales candidate: Grit Coachability Composure Efficiency Persistence Emotional Intelligence Self-Awareness. This is another thing you can learn by looking at your best sales reps and by asking the right questions during interviews.

Sales 52

Sales Emotional Intelligence Decision-making Software 52

SmartKarrot

MAY 27, 2020

Talking in terms of B2B businesses, client success is one of the factors that businesses are focusing on, in 2020. LinkedIn 2020 Emerging Jobs Report mentions customer success as one of the top-most emerging jobs in 2020. . As a client success director, you have to focus on Emotional Intelligence.

Emotional Intelligence 10

Emotional Intelligence Customer Success Leadership B2B 10

SmartKarrot

OCTOBER 16, 2020

Let me put it this way, Say, a garment manufacturing company began with 5000 customers on the 1st of January 2020 and had 4500 clients by 31st December 2020, the attrition rate would be 10 percent. Further, you could add a dollop of artificial intelligence into it. Predictive Customer Behavior Modeling.

Artificial Intelligence 10

Artificial Intelligence Emotional Intelligence Manufacturing Customer Experience 10

SmartKarrot

JANUARY 5, 2021

Making it to the Top 25 Customer Success Influencers in 2020, Kristi has turned the tables for hyper-growth B2B SaaS companies. Known for his multifarious expertise and contributions, he has also been voted as the Top 25 Customer Success Influencers in 2020. Kristi Faltorusso. Irit Eizips. Lauren Costella.

Customer Success 21

Customer Success Leadership Customer Experience B2B 21

Red Star Kim

JANUARY 23, 2023

I conducted research to support a book on “Soft skills for lawyers” which was published in 2020. Improve self-awareness (and emotional intelligence) Emotional intelligence (EQ or EI) quotient is a technical term covering many soft skills. The importance of soft skills? Let me share some of the findings.

Emotional Intelligence 130

Emotional Intelligence Communication Digitalization Publishing 130

Red Star Kim

OCTOBER 13, 2023

These are not aligned to professional services marketing. They focus on marketing rather than business development.

Supply Chain 162

Supply Chain Emotional Intelligence Construction Innovation 162

Red Star Kim

SEPTEMBER 5, 2023

There’s information about Howard Gardener’ multiple intelligences and emotional intelligence. So I’m confident you could skip some of this material if necessary. Soft skills It’s jam-packed with research evidence, so you know the information is reliable. And how these need to be considered in learning environments.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

Red Star Kim

DECEMBER 5, 2023

New CIM professional marketing qualifications – 2020 (kimtasso.com) Be proactive – Recognise the need to move away from simply responding to requests and providing a service. And it is hard to argue with evidence of client sentiment or competitor action.

CRM 100

CRM Marketing Interpersonal Skills Client Relationships 100

Red Star Kim

DECEMBER 7, 2023

kimtasso.com) January 2014 The post Book review – Can we start again? The patterns of NLP applied to business interactions by Daryll Scott appeared first on Kim Tasso.

Emotional Intelligence 100

Emotional Intelligence Publishing Communication Negotiation 100

Red Star Kim

JULY 25, 2023

Rumination is a key factor in maintaining depression (Watkins and Roberts, 2020). Having fewer concepts or words to differentiate discrete negative emotions is associated with higher levels of depression after stressful life events (Starr et al, 2020). Work that mental muscle.

Decision-making 246

Decision-making Emotional Intelligence Management Construction 246