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If you’re looking to level up your sales career in 2020 but don’t know where to start, we suggest checking out one, two, or all three of the must-read books listed below to get you equal parts inspired and fired-up to crush your quotas this year. EmotionalIntelligence for Sales Success: Connect with Customers and Get Results.
Daryl Fielding | Sales & Marketing Speaker | Booking Agent (champions-speakers.co.uk). Personally, I think emotionalintelligence (EQ) – particularly self-awareness – and the art of communication to promote collaboration should be in the list. So what do you consider to be the top six leadership qualities?
We all know that developing trust is one of the keys to long term sales success. In fact, a person’s EQ may be a better predictor of sales success than intelligence (IQ), so you better know how to measure, and develop it. Know what you’re talking about.
Empathy is one of the core elements of emotionalintelligence. EQ is recognised as important in the professions, but I learned during my research for Essential Soft Skills for Lawyers in 2020 that few firms provide training on the subject. There’s a short (eight minutes) video explainer on empathy and emotionalintelligence. .
In a recent LinkedIn poll, Bryan Elsesser, Aircall 's Senior Director of Sales Development discovered that 71% of participants felt fatigued. The level of fatigue isn't shocking -- especially in the 2020sales industry. Many sales reps are used to making deals on a loud, bustling sales floor. That's a problem.".
Sales organizations face a paradox: although many continue to increase hiring, attrition is on the rise, according to our 2018-2019 Sales Performance Report , creating a major pain point. Poor hiring practices prove costly to sales organizations in many ways. How Sales Organizations Can Improve Hiring Decisions.
This year, many brands were forced to drastically change sales tactics during the COVID-19 pandemic and the economic uncertainty that came with it. While some companies saw sales pipelines slow down dramatically , others saw them speed up to the point where it was challenging to keep up. Focus on the right sales metrics.
Back in July 2020 I shared some research insights from my book “ Essential Soft Skills for Lawyers ” which generated significant interest – not least from the associated nine-minute video explaining “soft” skills featuring the Worry Monster. The shift to remote working during lockdown drove the need to develop several new soft skills.
Book review: The psychology of successful women by Shona Rowan (kimtasso.com) June 2022 Your personal transition – Endings, neutral zone and new beginnings (kimtasso.com) June 2020. But these books I found to be useful to those who have a general interest in these topics – including for psychoeducation for my psychotherapy clients.
Following my past research (some of which was published in my 2020 book Essential soft skills for lawyers (kimtasso.com) ) I keep an eye out for the latest information relating to the soft skills (particularly leadership skills) most in demand and how these relate to the professional services sector.
Recent research (from Challenger Sales and Insight Selling Insight selling – building on consultative selling models (kimtasso.com) ) suggests that whilst solution and consultative selling approaches are effective, the most successful approach is Challenger/Insight selling where you educate and challenge the client and provide new insights.
At the recent PM Forum workshop on “Selling processes and sales skills for marketing and business development professionals” we focused on sales and selling challenges in professional services. Selling challenges in professional services: Sales processes and skills. Their fee-earners are often in the same boat.
When we meet someone, we show interest in them and learn about them (to build empathy and see the world through their eyes An introduction to emotionalintelligence (EQ) and empathy (Video) (kimtasso.com) ) by asking questions. Most sales frameworks are based on evidence that shows the right order in which we ask questions.
Earlier in April I ran a public MBL “Pick up the phone – Client service and sales opportunities for professionals in the digital age” online training workshop. An introduction to emotionalintelligence (EQ) and empathy (Video) (kimtasso.com) Two thirds felt their personality was mostly dog and a third mostly cat.
A chance encounter with Helen Kensett at a recent conference reminded me about her 2016 sales book. I’ve reviewed several books on selling (see the list below) and this one is different as, rather than focusing on the stages in the sales process, it provides pragmatic tips to help. It’s beautifully illustrated.
And the problem was compounded with extraordinarily long lead times for sales through complex decision-making processes in professional services. Some looked to LinkedIn’s Sales Navigator to drive data and process. Another area for discussion was sales training and sales process management.
– Kim Tasso March 2010 How do you close a sale? – Kim Tasso July 2008 The post What is Socratic questioning? Questioning skills) appeared first on Kim Tasso.
There are many aspects of consulting competencies and attributes: emotionalintelligence, analytical, problem-solving, delivery of results, leadership, project management, commercial orientation, entrepreneurial spirit, team work as well as functional expertise and market/sector knowledge. What is a consultant? Consultancy.uk
When Bob Dylan sung about how “The Times, They Are A-Changin’,” he likely didn’t have 2020 in mind – though he certainly created a relatable lament about unexpected transitions that still resonates today. Watch for burnout in your 2020 high performers. Co-written with Juan Kingsbury, Founder, Career Blindspot. Don’t deny reality.
Sometimes marketing and sales system are not integrated. And there was the added complication of long sales cycles. However, some lack systems and data for monitoring activities once leads are passed to fee-earners for follow up and nurturing. And it is hard to argue with evidence of client sentiment or competitor action.
An introduction to emotionalintelligence (EQ) and empathy (Video) (kimtasso.com). That’s the nature of the often long and protracted sales cycles in professional services. And we can ask questions Why are questions so important? Questioning skills) (kimtasso.com). This way we build mutual understanding and empathy.
Today, over 90% of sales professionals operate either fully remotely or with a hybrid model that combines office and remote work. As Artificial Intelligence (AI) continues to evolve, it offers transformative opportunities to refine and enhance the way sales teams engage with customers from afar. This quickly shifted.
But in addition to traditional goals such as increasing sales and optimizing efficiency, Inner Development Goals (IDGs) are also gaining importance. IDGs aim to help you as a leader develop your emotionalintelligence, self-reflection, values, and leadership philosophy. Who works with IDG? But it is spreading rapidly.
His brainchild, Sixteen Ventures , is his medium of sharing his expertise and ideas to help businesses obtain sales acceleration and augmented customer engagement. Making it to the Top 25 Customer Success Influencers in 2020, Kristi has turned the tables for hyper-growth B2B SaaS companies. Kristi Faltorusso. Irit Eizips.
There’s information about Howard Gardener’ multiple intelligences and emotionalintelligence. For example, learning a sales process including documents and offers for clients that use colour and images to explain simply. So I’m confident you could skip some of this material if necessary. Some were particularly noteworthy.
Team-building activities for sales teams. Use team-building activities that focus on collaboration and engagement to reignite your sales team’s energy. There are two different ways for a sales team to approach this team-building exercise. The sales environment is often geared toward competition and winning.
Utilizing Behavior To Improve Sales Performance. In the highly competitive world of sales, every company needs even the tiniest of advantage it can get. Improved sales performance is what keeps the engine of every business organization oiled. The lifeblood of any sales team is the people that make up the team.
Behind almost every successful business is a successful sales team. Whether you’ve got a small team of inside sales reps, a large outdoor sales team, or a wholesale department working on distribution partners for your next product, sales is the lifeblood of any business. Before you start: Sales reps by the numbers.
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