Remove 2020 Remove Emotional Intelligence Remove Sales
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3 books every sales professional needs to read in 2020

PandaDoc

If you’re looking to level up your sales career in 2020 but don’t know where to start, we suggest checking out one, two, or all three of the must-read books listed below to get you equal parts inspired and fired-up to crush your quotas this year. Emotional Intelligence for Sales Success: Connect with Customers and Get Results.

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Top six leadership qualities?

Red Star Kim

Daryl Fielding | Sales & Marketing Speaker | Booking Agent (champions-speakers.co.uk). Personally, I think emotional intelligence (EQ) – particularly self-awareness – and the art of communication to promote collaboration should be in the list. So what do you consider to be the top six leadership qualities?

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Using Emotional Intelligence to Build Trust in Your Brand

Brooks Group

We all know that developing trust is one of the keys to long term sales success. In fact, a person’s EQ may be a better predictor of sales success than intelligence (IQ), so you better know how to measure, and develop it. Know what you’re talking about.

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A general law of interpersonal relationships?

Red Star Kim

Empathy is one of the core elements of emotional intelligence. EQ is recognised as important in the professions, but I learned during my research for Essential Soft Skills for Lawyers in 2020 that few firms provide training on the subject. There’s a short (eight minutes) video explainer on empathy and emotional intelligence. .

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71% of Employees are Fatigued: How Aircall Still Boosts Sales Productivity

Hubspot Sales

In a recent LinkedIn poll, Bryan Elsesser, Aircall 's Senior Director of Sales Development discovered that 71% of participants felt fatigued. The level of fatigue isn't shocking -- especially in the 2020 sales industry. Many sales reps are used to making deals on a loud, bustling sales floor. That's a problem.".

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Why Sales Managers Struggle with Effective Hiring

Miller Heiman Group

Sales organizations face a paradox: although many continue to increase hiring, attrition is on the rise, according to our 2018-2019 Sales Performance Report , creating a major pain point. Poor hiring practices prove costly to sales organizations in many ways. How Sales Organizations Can Improve Hiring Decisions.

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How Gong’s Head of Enterprise Sales Uses Sales Analytics to Drive Decisions & Speed Deals

Hubspot Sales

This year, many brands were forced to drastically change sales tactics during the COVID-19 pandemic and the economic uncertainty that came with it. While some companies saw sales pipelines slow down dramatically , others saw them speed up to the point where it was challenging to keep up. Focus on the right sales metrics.