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Weekly Roundup: The Future of Work, Things Salespeople Can Do Before 2020 + More

The Center for Sales Strategy

> The Future of Work Is in These 3 Things – HubSpot. People are changing the way they work. So, when we talk about the future of work, we have to focus on what’s influencing change. The future of work is finding that happy medium of meeting both employees and customers where, when, and how they want.

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System review: CogniClick for instant, personalised research reports using AI

Red Star Kim

I had the pleasure of meeting Helen Kensett at the recent PM Forum Conference. Another valuable AI-powered tool for the MarTech armoury. So here’s a brief system review: CogniClick for instant, personalised research reports using AI.

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Soft skills revisited – with a leadership perspective

Red Star Kim

Back in July 2020 I shared some research insights from my book “ Essential Soft Skills for Lawyers ” which generated significant interest – not least from the associated nine-minute video explaining “soft” skills featuring the Worry Monster. I am relieved that these were all things I mentioned in the 2020 book.

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Property marketing case study – Thought leadership campaigns: Arcadia, JLL and Remit

Red Star Kim

The Sustainable Cities Index remains the primary sales tool for Arcadis’s urban sustainability services and contributes strongly to the firm’s Global Cities Program, which works with clients on sustainable solutions in cities around the world. JLL – Future of Work Survey 2022. The research. Partnerships.

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#014 KAM and COVID, One Year On

KAMCast

We need to really get a handle on what the perceptions, feelings and thoughts of our clients are and ask them the three big feedback questions: Where are we meeting your expectations>? Where are we exceeding your expectations? And Where are we falling short of your expectations? How has the last 12 months been for you and your business?

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Employee experience journey mapping: A step-by-step guide

Zendesk

Similar to customer journey mapping , this process helps the company assess its ability to meet employee expectations. Employee journey mapping helps you identify moments in the employee lifecycle where staff members feel engaged and disengaged from their work. to 1 in 2020. Benefits of employee experience journey mapping.

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IWD 2023: Celebrating women around the world who are championing equity

Zendesk

My vision for the future of work is one of equitable opportunities and flexible choices for all women, where most enterprises actually transform value and mission statements into meaningful actions to provide bias-free spaces for working moms who want to continue their career development.” You spoke about ‘equity.’