article thumbnail

Ten insights on the future of SAM

Strategic Account Management Association

At the 2020 SAMA Annual Conference (held virtually Nov. 9-11, 2020), we pulled together a group of the smartest, most sophisticated observers, students and practitioners of strategic account management for a conversation on “The Future of SAM.” Those who have the data, and use it wisely, will control the playing field.

article thumbnail

SAMA releases Biannual 2021 Compensation Report

Strategic Account Management Association

In 2020, account managers in healthcare received 20% higher pay than in 2018, compared to other industries where pay rose just 2.7%. Meanwhile, program directors in healthcare received 29% higher pay in 2020. Look for ways to drive people to innovate and demonstrate excellence. In other industries, pay declined by 11%.

article thumbnail

How Aramex’s Young SAM Program Provides Strategic Value and Impact

Strategic Account Management Association

Sales Enablement: works alongside the client business partners, the customer service group and operations teams to define the right solutions that cater to the customer’s requirements and introduce technology and innovation to the portfolio of our offering. Gross profit: The goal is to improve performance year over year.

article thumbnail

Lessons from a Winning Global Account Management (GAM) Program

Strategic Account Management Association

The [GAM] program’s core mission is to form and maintain a trusted partnership with our clients that produces mutual innovation and value resulting in measurable outcomes. This will help your team innovate in meaningful ways that resonate with your customers as your program grows and matures.

article thumbnail

Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

SAMA and Boston Consulting Group partnered in May 2020 to conduct a study aimed at discovering the early changes to customer expectations for sales organizations as a result of the COVID pandemic. But that’s a topic for a different day. It all starts with selecting the right accounts. #4: 4: Focus on value. Value is a thing.

article thumbnail

How Sales Leaders Should Be Thinking About Innovation in 2020

SBI Growth

Additionally, we also see innovation as being a. In our experience at SBI, we have found that the organization’s culture, increased collaboration, and focus on value creation are key levers to successfully grow revenue.

article thumbnail

Seven Sales Leaders on the Challenges They Overcame in 2020 & Their 2021 Predictions

Hubspot Sales

Ask any salesperson if they’ve had a tough 2020, and you’ll get a resounding “ Yes.”. I interviewed seven sales leaders from across the country to better understand how they overcame the challenges of 2020, what challenges they expect to encounter in 2021, and how they recommend readers combat both.

Sales 144