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0% Focus/targeting 0% Awareness/interpersonalskills 33% Sales process/methodology 67% Discipline and motivation What do you use to help fee-earners research sales prospects?
“In three years, 54% of company employees will need significant retraining of their skills“. That’s what emerged from the World Economic Forum 2020 1. A significant truth that reveals how skill gaps are a factor not to be underestimated. A bridge to overcome the skill gap. Sales and skill gaps.
This article “Soft skills revisited – with a leadership perspective” has just been published on Lexology. Its four categories were cognitive, digital, self-leadership and interpersonal. I am relieved that these were all things I mentioned in the 2020 book.
Active Listening (Video) (kimtasso.com) There’s analysis of the use of “ and” rather than “but ”, the idea of priming conversations and distortions, deletions and generalisations), influential speaking (framing and the Milton model, “agreement is influence, disagreement is resistance”, pre-frames, softening requests), negotiation (chunking), presentations (..)
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