Remove 2021 Remove Client Relationships Remove Future of Work
article thumbnail

Soft skills revisited – with a leadership perspective

Red Star Kim

This lack of listening caused a plethora of problems for those trying to build empathy and trust in order to create client relationships and sell legal services. Maybe the anxiety of communicating across the ether led people back into push communications and output rather than input mode. Listening is now the new superpower.

article thumbnail

Property marketing case study – Thought leadership campaigns: Arcadia, JLL and Remit

Red Star Kim

The Sustainable Cities Index remains the primary sales tool for Arcadis’s urban sustainability services and contributes strongly to the firm’s Global Cities Program, which works with clients on sustainable solutions in cities around the world. JLL – Future of Work Survey 2022. The research. Partnerships.

article thumbnail

#014 KAM and COVID, One Year On

KAMCast

Compassion and empathy have been the currency in many of our client relationships and we have all become well versed in the ways of asking ‘how are you?’… ‘no, how are you really ?’ What have you noticed in your client relationships? What will the NEXT version of normal be for your business and are you prepared for it?