Red Star Kim

NOVEMBER 1, 2023

Protectionism – Some fee-earners could be insecure and defensive about sharing client information and relationships. The culture and rewards systems sometimes worked against integrated client teams. Data – CRM (Client Relationship Management) and CDP (Client Data Platforms) are often lacking.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Account Management Skills

JANUARY 11, 2022

In this episode we talk about making client relationships more profitable. We covered so many different areas including: What clients really value and how to talk the client language. Why you need to establish and nurture senior client relationships. Why should the client invest a quarter million with you?

Client Relationships 52

Client Relationships Profitability Procurement Negotiation 52

Red Star Kim

FEBRUARY 8, 2024

Connected leadership – How professional relationships (kimtasso.com) Competitors – Analyse who your major competitors are advising and adapt their targeting methods (I’m a little uncomfortable with the current trend to use LinkedIn to review your competitors’ contacts and target them yourself!)

Value Proposition 130

Value Proposition Key Account Management Digitalization Sales 130

Red Star Kim

NOVEMBER 8, 2022

This lack of listening caused a plethora of problems for those trying to build empathy and trust in order to create client relationships and sell legal services. Maybe the anxiety of communicating across the ether led people back into push communications and output rather than input mode. Listening is now the new superpower.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

Red Star Kim

DECEMBER 12, 2023

External clients – Then of course we need to build networks amongst potential clients, existing clients and referrers. Marketing is the client’s representative within the firm. Our client relationships keeps us in touch with market changes and perceptions.

Marketing 130

Marketing Emotional Intelligence Management Leadership 130

Hubspot Sales

JUNE 29, 2023

Fortunately, tech tools can simplify the process so you have more time to build client relationships, instead of punching in data,” adds Caldwell. Bureau of Labor Statistics (BLS), the median annual wage for insurance sales agents was $49,840 as of 2021. The rate increases to over 95% when extended to five years. Image Source 3.

Insurance 106

Insurance Sales Interpersonal Skills Decision-making 106

Account Management Skills

JUNE 1, 2021

If you’re in an agency account management role, or maybe you have a team of account managers, and you want to have a roadmap and a playbook to grow those existing accounts by adding more value, expanding the relationships and also being comfortable asking for referrals, then check out my Account Accelerator programme. Mark 02:07.

Investors 52

Investors Account Management Performance Review Client Relationships 52