Red Star Kim

JULY 7, 2023

Research on leadership and emotional intelligence (EQ) (kimtasso.com) shows that adaptability is one of the 12 domains of emotional intelligence (EQ). The ability to adapt behaviours depending on environment and situation is crucial for all change.

Management 130

Management Emotional Intelligence e-Learning Leadership 130

Red Star Kim

FEBRUARY 14, 2023

kimtasso.com) Excellent 12% (2) Good 47% (8) OK 41% (7) Which consulting skill do you most need to develop EQ/emotional intelligence 0% An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com) Research on leadership and emotional intelligence (EQ) (kimtasso.com) Book review – Emotional Intelligence 2.0

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

Zendesk

APRIL 26, 2021

“In 2021, we will see customers expecting companies to continue to be more empathic and flexible than they’ve been in the past.” That’s one of the reasons why the ability to collaborate across teams internally is the most important feature agents say they need in 2021. ” Ben Motteram, Principal and CX Expert.

Interpersonal Skills 98

Interpersonal Skills Remote Working Software Software 98

Red Star Kim

MAY 2, 2023

Communication: Effective communication skills, including active listening and clear, concise writing, will be critical for building relationships, resolving conflicts, and ensuring that everyone is on the same page.

Emotional Intelligence 100

Emotional Intelligence Leadership Decision-making Publishing 100

Red Star Kim

JANUARY 8, 2024

Review of a book to support psychoeducation (psychology knowledge for non-mental health professionals) that explores helpful ideas on low mood and depression, motivation, anxiety, emotional pain, grief, self-doubt, fear, stress and a meaningful life.

Emotional Intelligence 26

Emotional Intelligence Management Marketing Profitability 26

Red Star Kim

DECEMBER 19, 2023

A press campaign coincided with a Vario networking and training event – including emotional intelligence coaching for dealing with clients – supporting the idea that the work was not easy to replicate with AI solutions. The campaign was part of an exciting project 7BR announced in 2022.

Media 130

Media Insurance Marketing Emotional Intelligence 130

Hubspot Sales

NOVEMBER 23, 2020

HubSpot's recent report, The 2021 Sales Enablement Report , reveals that 67% of sales leaders see equal or more productivity than they did pre-pandemic. As part of our 2021 report , HubSpot sat down with sales leaders, like Elsesser, to learn how they're successfully navigating change, leading teams, and increasing deals in 2020.

Sales 131

Sales Emotional Intelligence Leadership Sales Analytics 131

Red Star Kim

FEBRUARY 21, 2024

When we meet someone, we show interest in them and learn about them (to build empathy and see the world through their eyes An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com) ) by asking questions. Questions are important when we meet someone new. For example, when we first meet at a networking event.

Negotiation 130

Negotiation Value Proposition Emotional Intelligence Decision-making 130

Red Star Kim

DECEMBER 15, 2023

The Holistic Psychologist – The Power To Heal Yourself Published in 2021, her rationale for writing the book was – even though a therapist – she felt burnt out, stuck, lacking purpose, anxious and emotionally alone. There’s guidance for parents on how to help children recognise and name emotions and to model stress tolerance.

Emotional Intelligence 130

Emotional Intelligence Meetings Communication Leadership 130

Red Star Kim

APRIL 24, 2023

Two thirds of delegates were most interested in using the telephone to reach people proactively whereas a third were most interested in building relationships on the telephone All delegates felt that their emotional intelligence was high.

Emotional Intelligence 26

Emotional Intelligence Financial Services Decision-making Digitalization 26

Red Star Kim

DECEMBER 12, 2023

Here are some of the key points mentioned by the delegates Authenticity means knowing your values and being yourself within a professional environment Leadership: Authenticity, values and culture – an overview (kimtasso.com) Empathy with the Board, division leaders, fee-earners and team members.

Marketing 130

Marketing Emotional Intelligence Management Leadership 130

Hubspot Sales

JUNE 21, 2022

Emotional intelligence is responsible for 58% of professional success. Salespeople with high EQ bring 2x more revenue than those with low to average emotional intelligence. According to a 2021 global survey, 74% of employees say they are more effective at their job when they feel heard. Lead with empathy.

Emotional Intelligence 115

Emotional Intelligence Sales Sales Training Onboarding 115

Red Star Kim

OCTOBER 10, 2023

The rise in interest in collaborative learning seen in 2021 and 2022 has evaporated, replaced by a fascination with the use of data in L&D. Business impact stays steady The need for L&D to focus on business value has remained constant over the past five years. Back to the future In some ways, it is as if the pandemic never happened.

Artificial Intelligence 130

Artificial Intelligence Emotional Intelligence Decision-making Digitalization 130

Red Star Kim

NOVEMBER 1, 2023

Sales skills There are numerous inventories of what selling skills and qualities are needed.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Red Star Kim

FEBRUARY 15, 2024

Coaching qualifications are explored here: Coaching and consulting skills for M&BD workshop (November 2021) (kimtasso.com). There are various levels of formal coaching training – certificates, diplomas and Masters degree qualifications. What is a consultant? Consultancy.uk

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Red Star Kim

OCTOBER 16, 2023

Arrange for your learning and development team to offer assessments – in essential selling competencies such as emotional intelligence (EQ) or cultural intelligence if you serve an international client base. Developing self-awareness of your strengths and weaknesses and personal style drives the appetite for further training.

Management 130

Management Emotional Intelligence Onboarding Communication 130

Red Star Kim

JANUARY 22, 2024

She touches on the three pillars of persuasion ( Influence and persuasion skills with Aristotle and Knights and Dinosaurs (kimtasso.com).

Value Proposition 100

Value Proposition Emotional Intelligence Sales e-Learning 100

Red Star Kim

FEBRUARY 22, 2024

(Questioning skills) (kimtasso.com) February 2024 Conversation skills book review 3: Conversational intelligence (kimtasso.com) May 2023 Book review: Coaching skills: A handbook by Jenny Rogers (kimtasso.com) June 2022 Book Review: Smarter selling – Next generation sales strategies (kimtasso.com) May 2022 Hope is not a strategy – the 6 keys to winning (..)

Negotiation 130

Negotiation Facilitation Emotional Intelligence Sales 130

Red Star Kim

AUGUST 14, 2023

An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). Shift from a “push” (what I want to say) to a “pull” (what they want to read) approach. Grab readers’ attention with a catchy title and an inviting first paragraph.

Artificial Intelligence 130

Artificial Intelligence Value Proposition Media Emotional Intelligence 130

Strategic Planning and Management Insights

MARCH 24, 2021

She's also the author of Heart of a Leader: 52 Emotional Intelligence Insights to Advance Your Career. Kristin Harper is the CEO of Driven to Succeed, a leadership development firm focused on brand innovation and reinvention for businesses and high achieving individuals around the world.

Emotional Intelligence 52

Emotional Intelligence Innovation Leadership Communication 52

Red Star Kim

MARCH 1, 2024

An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). And we can ask questions Why are questions so important? Questioning skills) (kimtasso.com). This way we build mutual understanding and empathy. Everyone is different.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Red Star Kim

MAY 22, 2023

So here is Conversation skills book review 3: Conversational intelligence – How great leaders build trust and get extraordinary results by Judith E Glaser. So this is another “intelligence” to add to emotional intelligence and cultural intelligence.

e-Learning 130

e-Learning Emotional Intelligence Communication Leadership 130

Planview

JULY 31, 2024

Chris also served nearly four years as the CFO of Transplace, a logistics software and managed services company that was successfully sold to Uber in 2021. He taught me the softer side of leadership, such as the emotional intelligence or “EQ” skills necessary to thrive as a leader. We hired a team and did all the work virtually.

Leadership 59

Leadership Finance Emotional Intelligence Investors 59

Hubspot Sales

NOVEMBER 2, 2020

As a sales leader or rep, it might be tempting to think sales intelligence and data tools will always lead you to deals. For more on forming your 2021 sales strategy, check out this post – which highlights exclusive tips from a Sandler expert.

Sales Analytics 136

Sales Analytics Sales Decision-making Emotional Intelligence 136

Red Star Kim

OCTOBER 24, 2022

Referrer Management and Cross-Selling Insights (March 2021) (kimtasso.com). Client perspective – empathy and emotional intelligence (kimtasso.com). Referrals – The role of internal communications (kimtasso.com). Referrer Management workshop (June 2022) (kimtasso.com). Cross-selling – The Big Questions (kimtasso.com).

Meetings 100

Meetings Value Proposition Key Account Management Account Management 100

Red Star Kim

DECEMBER 5, 2023

And it is hard to argue with evidence of client sentiment or competitor action.

CRM 100

CRM Marketing Interpersonal Skills Client Relationships 100

Cosawi

FEBRUARY 22, 2023

Evidence for a collective intelligence factor in the performance of human groups. Can you assess your own emotional intelligence? science, 330(6004), pp. Burckle, M. & & Boyatzis, R. Evidence supporting multi-rater assessment.” Hay/McBer Research Report. Billingsley, T., Thompson, J. & & Lennon, T.

Innovation 52

Innovation Leadership Emotional Intelligence Stakeholders 52

Mercuri International

MAY 22, 2024

And what about emotional intelligence? Sources 1 [link] 2 [link] 3 [link] 4 Hubspot (2021). In addition to being able to record and transcribe sales conversations, AI can also provide real-time feedback during the meeting itself. Are you speaking too quickly? Are you interrupting the customer?

Virtual Selling 52

Virtual Selling Sales Artificial Intelligence Emotional Intelligence 52

SmartKarrot

JANUARY 5, 2021

Without further ado, here is presenting to you our Top 50 Customer Success Influencers for 2021. Designated as one of the top 2018, 2017, and 2016 CS influencers and strategists, she fuels her passion by helping companies build high-yielding customer lifecycles and by educating individuals about emotional intelligence.

Customer Success 21

Customer Success Leadership Customer Experience B2B 21

SmartKarrot

JANUARY 5, 2022

Aside from that, the one quality that makes her shine as CS influencers is her emotional intelligence. Ashna is a Customer Success Leader, Founder, Writer, Speaker, and Emotionally Intelligent Coach. You might also like: Top 50 Customer Success Influencers 2021 – SmartKarrot’s Top 50 Customer Success Influencers for 2021.

Customer Success 23

Customer Success Co-Creation Investors Emotional Intelligence 23

Account Management Skills

MARCH 16, 2021

So is it’s as true in 2015 as it was in 2021. Right, and He psychology is defined as lacking emotion, tends to be quite practical, trends be quite numbers focused, right? She psychology, again a thinking model, not just the gender, She psychology is more emotional intelligence, the relationship between things connecting the dots.

Advertising 40

Advertising Decision-making Profitability Marketing 40

Red Star Kim

OCTOBER 13, 2023

Particularly to equip M&BD teams with the skills needed to add strategic value : Strong technical capabilities Ability to develop strong relationships with key stakeholders Detailed knowledge of the business Advanced communication skills Inquisitive and commercial mindset Ability to influence Emotional intelligence Strategic and lateral thinker (..)

Supply Chain 162

Supply Chain Emotional Intelligence Construction Innovation 162

Zendesk

JUNE 3, 2021

This is critical in a department that’s focused on emotional intelligence and empathy. Understanding your team’s unique personalities can help you support each other more effectively and work better together. Choose a personality test you feel will best fit your team—the DiSC assessment and Enneagram are both popular options.

Remote Working 105

Remote Working Emotional Intelligence Meetings Software 105

Red Star Kim

DECEMBER 7, 2023

– Kim Tasso July 2012 Conversation skills book review 3: Conversational intelligence (kimtasso.com) May 2023 An introduction to presentation skills – Easy as ABC (Video) (kimtasso.com) March 2022 Non-Verbal Communication (NVC) – the basics (Video) (kimtasso.com) August 2021 Dealing with resistance to change (kimtasso.com) March 2021 Book review: (..)

Emotional Intelligence 100

Emotional Intelligence Publishing Communication Negotiation 100

Red Star Kim

SEPTEMBER 5, 2023

There’s information about Howard Gardener’ multiple intelligences and emotional intelligence. So I’m confident you could skip some of this material if necessary. Soft skills It’s jam-packed with research evidence, so you know the information is reliable. And how these need to be considered in learning environments.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

Aptology

FEBRUARY 24, 2021

For example, in 2021, experts list empathy, active listening, emotional intelligence and confidence as key skills that salespeople must possess to excel. These specialized tools will also help pinpoint specific “strong points” for employees and keep them focused for coaching and training.

Emotional Intelligence 52

Emotional Intelligence Sales Software Software 52

PandaDoc

JULY 11, 2022

In 2021, the fill rate for jobs was around 71% while the number of new job openings (post-pandemic) increased by 39% , resulting in greater hiring demand while the number of qualified reps stayed mostly the same. Roughly 67% of sales reps will leave the company before the end of their second year of employment.

Sales 52

Sales Emotional Intelligence Decision-making Software 52