2021 Future of Work Interpersonal Skills 
Red Star Kim
NOVEMBER 8, 2022
For those who remain predominantly in remote working mode, there was another great book released with a bang in 2021: Erica Dhawan’s “ Digital Body Language – How to build trust and connection no matter the distance”. Soft skills in the news. Its four categories were cognitive, digital, self-leadership and interpersonal.
SmartKarrot
JANUARY 5, 2022
Thanks to her strong customer success professionalism combined with excellent interpersonal skills, she drives a great vision for using customer success to help aspiring CS professionals grow in this field. Bill Cushard is the Executive Director & Global Head of the Future of Work and Customer Education Practices at Service Rocket.
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