Innovation Study
Vantage Partners
JULY 7, 2021
This global benchmarking study analyzes innovation trends and their business impact, strategies to foster innovation and realize more value, and how company culture affects innovation initiatives.
Key issues in Marketing and Business Development Planning: Engage, Analyse, Expand, Innovate and Measure
Red Star Kim
JULY 11, 2022
Key issues in Marketing and Business Development Planning: Engage, Analyse, Expand, Innovate and Measure. The following reports may be useful: Professional Services Global Market Report 2022 (globenewswire.com) (December 2021). Law Society Research Report – Future Worlds 2050 (kimtasso.com) (July 2021).
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How leaders successfully drive innovation
MDI Training
FEBRUARY 25, 2021
Driving business innovation as a leader. Successfully driving business innovation as a leader is essential to living a positive innovation culture and strong innovation management. IDEOU provides design-driven approaches to help companies innovate and grow. positiveinnovationculture #innovationmanagement.
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Top Business And Technology Trends In 2021
Aepiphanni
APRIL 13, 2021
The long-term strategy from 2021 and beyond for businesses in any industry will most likely be focused on the perspective of customer experience in a post-COVID world. Anis Uzzaman, a writer for Inc Magazine , seems to agree through his latest article titled “Top Business and Technology Trends in 2021.”
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SAMA releases Biannual 2021 Compensation Report
Strategic Account Management Association
AUGUST 10, 2021
Overall, respondents project their programs to grow 25% faster in 2021 than their companies as a whole. Look for ways to drive people to innovate and demonstrate excellence. The post SAMA releases Biannual 2021 Compensation Report appeared first on Strategic Account Management Association blog. Email Joel Schaafsma.
How to Create Innovation for Customers With AI in 2021 and Beyond
Customer Think
OCTOBER 29, 2021
Now, for the first time in history, innovation is altering every aspect of our existence. […]. It ushers mankind into a new era. Some compare this technological expansion to the explosive engine or the industrial revolution, but it’s much more than that.
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Highlights from Salesforce Live 2021 (Denmark)
Arpedio
MAY 3, 2021
May 3, 2021. Highlights from Salesforce Live 2021 (Denmark). Ulrik Monberg | May 3, 2021. Highlights from Salesforce Live 2021 (Denmark). ? This digital transformation enables employees to work from anywhere, and there’s no doubt this will be a catalyst for growth and innovation in the future. by Ulrik Monberg. |.
Highlights from SAMA’s 2021 Annual Conference
Arpedio
JUNE 2, 2021
June 2, 2021. Highlights from SAMA’s 2021 Annual Conference. Ulrik Monberg | June 2, 2021. Highlights from SAMA’s 2021 Annual Conference. ? Follow us on LinkedIn to get all the newest perspectives and insights around strategic relationship management and sales innovation. by Ulrik Monberg. |. Back to blog.
Top CRM trends for 2021
Insightly
MARCH 11, 2021
So, here are the top CRM trends for 2021. Automation-enabled self-service is another emerging trend in 2021. This is something that CRMs are supporting in new and innovative ways. APIs are facilitating a new era of integrated CRM systems that are innovative and data-driven. Every year, new trends come up in the CRM space.
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Lessons from a Winning Global Account Management (GAM) Program
Strategic Account Management Association
JUNE 14, 2021
AVI-SPL was the recipient of the 2021 SAMA Excellence Award for “Outstanding Mature SAM Program.”. The [GAM] program’s core mission is to form and maintain a trusted partnership with our clients that produces mutual innovation and value resulting in measurable outcomes. Establishing a Customer-Centric GAM Program.
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Seven Sales Leaders on the Challenges They Overcame in 2020 & Their 2021 Predictions
Hubspot Sales
DECEMBER 16, 2020
I interviewed seven sales leaders from across the country to better understand how they overcame the challenges of 2020, what challenges they expect to encounter in 2021, and how they recommend readers combat both. As for next year, Mintis believes the challenge of 2020 has become the status quo of 2021.
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XANT Announces Innovative Compliance Features to Safeguard Enterprise Sales Engagement
Xant
APRIL 7, 2021
SILICON SLOPES, Utah, April 7, 2021 / PRNewswire / — XANT, the company behind Playbooks Sales Engagement, announced several transformative product innovations centered around compliance. The post XANT Announces Innovative Compliance Features to Safeguard Enterprise Sales Engagement appeared first on XANT.
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CS Benchmark Results & 2021 Outlook
Desired Path
FEBRUARY 17, 2021
DesiredPath conducted the , Customer Success Benchmark Survey to ask CS leaders how their organizations fared in 2020 and to provide their thoughts on their top focus areas, challenges and opportunities for 2021. 2021 Outlook Overall Outlook The outlook for 2021 is overwhelmingly optimistic. Top Area of Focus for 2021.
Why You Need An Innovation Business Strategy In 2022
Aepiphanni
JANUARY 20, 2022
With 2021 having similar challenges as 2020 due to the global pandemic, all businesses seem to be including decisions around their work environments as part of their 2022 strategy. The beginning of the year is the time most businesses implement new strategic plans designed to successfully lead them towards their year-end goals.
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ALIGNING A MULTIFUNCTIONAL TEAM TO SOLVE A HEALTHCARE CUSTOMER’S LONG- STANDING PAIN POINT
Strategic Account Management Association
JANUARY 25, 2022
Pfizer is the winner of the 2021 SAMA Excellence Award for “Innovative Value Co-Creation.” While this customer’s staff demonstrated both passion and expertise, to make this process a reality, they needed a project focused on innovative thinking, data-driven insights, stakeholder connectivity and patient/provider resources.
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Key takeaways from SAMA Global Summit 2021?
Arpedio
NOVEMBER 17, 2021
november 17, 2021. Key takeaways from SAMA Global Summit 2021. November 17, 2021. Key takeaways from SAMA Global Summit 2021. ? Follow us on LinkedIn to get all the newest perspectives and insights around strategic relationship management and sales innovation. The post Key takeaways from SAMA Global Summit 2021?
Key takeaways from SAMA Global Summit 2021?
Arpedio
NOVEMBER 17, 2021
november 17, 2021. Key takeaways from SAMA Global Summit 2021. November 17, 2021. Key takeaways from SAMA Global Summit 2021. ? Follow us on LinkedIn to get all the newest perspectives and insights around strategic relationship management and sales innovation. The post Key takeaways from SAMA Global Summit 2021?
Key takeaways from SAMA Global Summit 2021?
Arpedio
NOVEMBER 17, 2021
november 17, 2021. Key takeaways from SAMA Global Summit 2021. November 17, 2021. Key takeaways from SAMA Global Summit 2021. ? Follow us on LinkedIn to get all the newest perspectives and insights around strategic relationship management and sales innovation. The post Key takeaways from SAMA Global Summit 2021?
CS Benchmark Results & 2021 Outlook
Desired Path
FEBRUARY 17, 2021
DesiredPath conducted the , Customer Success Benchmark Survey to ask CS leaders how their organizations fared in 2020 and to provide their thoughts on their top focus areas, challenges and opportunities for 2021. 2021 Outlook Overall Outlook The outlook for 2021 is overwhelmingly optimistic. Top Area of Focus for 2021.
CS Benchmark Results & 2021 Outlook
Desired Path
FEBRUARY 17, 2021
DesiredPath conducted the , Customer Success Benchmark Survey to ask CS leaders how their organizations fared in 2020 and to provide their thoughts on their top focus areas, challenges and opportunities for 2021. 2021 Outlook Overall Outlook The outlook for 2021 is overwhelmingly optimistic. Top Area of Focus for 2021.
The Future of SAM – Revisited
Strategic Account Management Association
AUGUST 24, 2021
This blog post is based on a keynote presentation from the 2021 SAMA Annual Conference. She also works on sales effectiveness and has recently done some innovative work around omni-channel excellence. He’s a global thought leader around business-model innovation, market design and disruption. The future is now.
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Biggest Sales Challenges for Sales Managers in 2021
The Center for Sales Strategy
AUGUST 25, 2021
And as a sales manager, you’re finding innovative ways to address these issues. Building trust virtually, finding qualified leads, getting in front of the decision-makers — these are all challenges that salespeople face.
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Being more strategic – Case studies and insights (Ireland May 2023)
Red Star Kim
JUNE 7, 2023
The figures for this year’s survey show Republic of Ireland fee income rose by 12 per cent in 2021, compared with just 1% in 2020 Finance-Magazine.com – Ireland’s top accountancy firms roar back to double-digit growth in 2021 Accountancies and Tax Consultants revenue is expected to expand at a compound annual rate of 1.3%
Why Trust Matters Now More Than Ever In Innovation
Aepiphanni
MAY 4, 2021
Innovation is something that companies should also utilize regularly in their everyday operations. However, more than original ideas, innovation should also factor in one important value: Trust. As you continue to innovate, you will also need a client base who are willing to test it out with you. Building lasting relationships.
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XANT Announces New Transformative Product Innovations
Xant
MARCH 10, 2021
This served as our north star and now we’re excited to announce a number of transformative innovations which set a new bar for the future of sales. These innovations are simply the next notches in the belt to guide your sales engagement efforts. The post XANT Announces New Transformative Product Innovations appeared first on XANT.
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The Top 10 Sales Enablement Events to Attend in 2021
Showpad
MARCH 17, 2021
Each unique event offers actionable takeaways that will give you a look ahead into sales effectiveness and growth in 2021. March 24, 2021. April 20-21, 2021. May 3-6, 2021. May 4-6, 2021. Guest speakers will share details behind their innovative ideas to help inspire your next move in enablement.
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Spotlight on Richard Chaplin, PM Forum and Managing Partners’ Forum
Red Star Kim
SEPTEMBER 14, 2023
He introduced the sector’s first management excellence awards (securing the FT and Harvard as knowledge partners) whilst spearheading the innovative “unsung heroes” campaign for business support professionals.
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7 customer service trends to follow in 2021
Zendesk
APRIL 19, 2021
Companies have put customer service at the top of their priority lists for 2021, and with good reason. Customer service trends 2021: Meeting changing customer expectations. According to Zendesk’s 2021 Customer Experience Trends Report, customers care most about: Quick resolutions. Customer service trends 2021.
The 7 Top Trends for 2021 For Co-Selling
CoSell
FEBRUARY 2, 2021
Curious what lies ahead for co-selling in 2021? We're seeing this trend as absolutely vital to success in 2021. More Millennials and Gen Z are seeking personalization and innovation. Be Ready For Radical Integration More and more integration from multiple sources is a key trend for 2021 and beyond.
Case studies: Marketing and Business Development at law and accounting firms
Red Star Kim
NOVEMBER 17, 2023
Addleshaw Goddard (lawyers) – Brand campaign An article in Marketing Week reports that the firm never ran a brand campaign pre-2021. In September the firm was named as the winner of “Innovation in People Management” at the FT Innovative Lawyers Awards 2023 in London. Prior to 2019 there were no marketing analytics in place.
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Predictive Analytics Blog – The Best of 2021
QYMATIX
DECEMBER 22, 2021
The year is coming to an end and we know you’re all eagerly awaiting our “Best of 2021” blog articles. Article preview: What are essential trends in B2B sales and how to succeed in this flood of innovation? B2B Sales is fighting an innovation race. It’s that time again. Click here to read more!
Stop Guessing: Digital Experimentation is the Future of Marketing
Customer Think
JANUARY 13, 2022
This is particularly true in the digital space, when red tape stifles innovation and slows the speed of digital transformation. In 2021, we must replace the knee-jerk reaction for top-down decision making and empower our teams […]. Too often, corporate bottlenecks stall progress and growth.
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Showpad Ranked in Top Ten in G2’s 2021 Best Software Lists
Showpad
MARCH 12, 2021
That’s why we’re so proud to share that Showpad has been named to several “Best Of 2021 software” lists by G2. These awards recognize innovative companies providing exceptional customer satisfaction and reflect a strong market presence. Winners of the G2 “Best Of 2021” lists were determined based on reviews left at G2.com
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5 Retail Tech Ideas That Should Thrive In 2022, And 2 On Hold
Customer Think
JANUARY 19, 2022
This is what retail innovation will look like in 2022. Funding for retail technology reached a record $29 billion in the first quarter of 2021, as retailers and tech companies sought to […]. Being out-of-touch is totally in, QR codes are quickly finding a new home and robots are strolling the line between novelty and value.
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LinkedIn Live: 2021 SAMA highlights and what to expect for 2022
Arpedio
DECEMBER 22, 2021
December 22, 2021. LinkedIn Live: 2021 SAMA highlights and what to expect for 2022. December 22, 2021. LinkedIn Live: 2021 SAMA highlights and what to expect for 2022. ? 2021 Review & Highlights: A year of obstruction. Harvey agrees that 2021 definitely has been nothing like anticipated. Back to blog.
Supply Chain 52
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LinkedIn Live: 2021 SAMA highlights and what to expect for 2022
Arpedio
DECEMBER 22, 2021
December 22, 2021. LinkedIn Live: 2021 SAMA highlights and what to expect for 2022. December 22, 2021. LinkedIn Live: 2021 SAMA highlights and what to expect for 2022. ? 2021 Review & Highlights: A year of obstruction. Harvey agrees that 2021 definitely has been nothing like anticipated. Back to blog.
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“LIQUIDITY,” ORGANIZATIONAL RESILIENCE AND YOU
Strategic Account Management Association
FEBRUARY 23, 2021
Arun Sharma will deliver a keynote address at the 2021 SAMA Annual Conference (May 24-26). Liquid organizations use team-based structures to increase the quality, speed and innovativeness of outcomes. By Arun Sharma, Professor, Marketing, Miami Herbert Business School, University of Miami.
Context and curiosity drive commerciality and pricing
Red Star Kim
SEPTEMBER 8, 2023
This week’s PM Forum training workshop “Commerciality: Finance, Pricing, Innovation and Research” was attended by delegates from law, accountancy and insolvency firms. Second, I observed that often in professional services marketing and business development we have minimal involvement in research, innovation, product development and pricing.
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20 Innovative CRM Trends to Pay Attention to in 2022
Hubspot Sales
OCTOBER 1, 2021
14% of global CIOs have already deployed AI, according to Gartner’s 2019 CIO Agenda survey , and it's estimated that AI associated with CRM activities will continue to boost global business revenue through the end of 2021 and beyond. We forecast a higher percentage of companies adopting CRMs for the first time in 2021.
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Why B2B companies need to start using predictive analytics in 2021
QYMATIX
JUNE 29, 2021
How far have AI and predictive analytics applications established themselves in the German B2B corporate world in 2021? And that’s precisely how it is with innovative AI and predictive analytics projects. Further Read: Data, BI & Analytics Trends: Das sind die Top Trends für 2021. BARC (German language). Mauerer, J.
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26 Top Sales Software to Fuel Growth in 2021
SBI
APRIL 27, 2021
26 Top Sales Software to Drive Growth in 2021. The pace of innovation in the Sales Software market is accelerating. For the top learning solutions in 2021, we’ve selected: Allego , Brainshark , Chorus , Second Nature , and Qstream. You are sure to get great ideas for growing your revenue in 2021. Top Sales Software.
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Book review: The Strategy Book by Max McKeown
Red Star Kim
NOVEMBER 9, 2023
Book review: The Strategy Book by Max McKeown Author and book overview of The Strategy Book Author Max McKeown, with both an MBA and PhD from Warwick Business School, is a strategy and innovation coach for leading companies. Unusually, he has accolades for both customer service and human resources. A strategist cannot get lost in the detail”.
Should My Company Lower its Prices in a Competitive Market?
Holden Advisors
JANUARY 25, 2022
Alternatively, if the competitors’ products offer similar value, innovating to add high value options allows for differentiation. After experiencing rapid pandemic induced growth in 2020, 2021 growth returned to normal. Older products can then be offered at a reduced price reflective of value.
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Top 5 Customer Experience Design Principles in 2021
Customer Think
OCTOBER 2, 2021
Customer experience design principles are difficult for organizations to understand and apply. Time and again, we see this in organizations, even though we encounter customer experience.
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