Red Star Kim

NOVEMBER 8, 2022

For those who remain predominantly in remote working mode, there was another great book released with a bang in 2021: Erica Dhawan’s “ Digital Body Language – How to build trust and connection no matter the distance”. Soft skills in the news. Digital body language.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

Red Star Kim

MAY 16, 2023

This was experienced during a session in 2021 assertiveness, effectiveness and impact – We’re all in the same boat (kimtasso.com). One delegate wisely commented “Lean on your team” We are not alone in feeling the way we do – others in similar roles in different firms often feel the same way.

Communication 130

Communication Brainstorming Decision-making Interpersonal Skills 130

MDI Training

DECEMBER 4, 2023

As AI can increasingly take on content-related tasks , the focus of leaders in the 21st century is shifting away from pure specialist knowledge towards interpersonal skills. I think that the role of the leader will change in a working world characterized by AI.

Leadership 104

Leadership Artificial Intelligence Digital Transformation Digitalization 104

Red Star Kim

MAY 15, 2023

So here is Conversation skills book review 2 – How to talk to anyone – 92 little tricks for big success by Leil Lowndes (1999, 2017) for intermediates. Soon I will post the third in the series: Conversation skills book review 1 – How to talk to anyone about anything – James W.

e-Learning 130

e-Learning Communication Meetings Digitalization 130

Red Star Kim

FEBRUARY 14, 2023

(gender bias) (kimtasso.com) Related Articles Don’t jump to conclusions – Coaching and Consulting skills (kimtasso.com) Coaching and consulting skills for M&BD workshop (November 2021) (kimtasso.com) coaching and mentoring skills (kimtasso.com) Coaching skills – the power of questions (kimtasso.com) Emotional contagion, delegation, (..)

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

SmartKarrot

OCTOBER 20, 2021

It has also been estimated that by the end of the year 2021, over 300 billion emails would communicate on a to and fro basis each single day. This includes excellent communication, having sound product knowledge, giving away proactive service, and having stellar interpersonal skills as well. Like what you are reading?

Interpersonal Skills 10

Interpersonal Skills B2B Customer Success Publishing 10

Zendesk

APRIL 26, 2021

If there’s one thing the pandemic taught us, it’s that empathy is an essential skill for support professionals— it’s even more valuable than customer service experience. “In 2021, we will see customers expecting companies to continue to be more empathic and flexible than they’ve been in the past.”

Interpersonal Skills 98

Interpersonal Skills Remote Working Software Software 98

Red Star Kim

DECEMBER 5, 2023

56% Marketing and business development planning 28% Awareness raising 11% Developing existing relationships 6% Winning new business 0% Lead generation Which topics are your three highest priorities for learning?

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

Red Star Kim

DECEMBER 7, 2023

– Kim Tasso July 2012 Conversation skills book review 3: Conversational intelligence (kimtasso.com) May 2023 An introduction to presentation skills – Easy as ABC (Video) (kimtasso.com) March 2022 Non-Verbal Communication (NVC) – the basics (Video) (kimtasso.com) August 2021 Dealing with resistance to change (kimtasso.com) March 2021 Book review: (..)

Emotional Intelligence 130

Emotional Intelligence Publishing Communication Negotiation 130

SmartKarrot

JANUARY 5, 2022

Thanks to her strong customer success professionalism combined with excellent interpersonal skills, she drives a great vision for using customer success to help aspiring CS professionals grow in this field. You might also like: Top 50 Customer Success Influencers 2021 – SmartKarrot’s Top 50 Customer Success Influencers for 2021.

Customer Success 23

Customer Success Co-Creation Investors Emotional Intelligence 23