Red Star Kim

JANUARY 22, 2024

They are organised into sections: The seller mind shift To see To think: Synthesising your sell To think: Communicating your sell To improve Closing the sale Selling skills The author considers the difference between using our innate natural selling skills compared to learned techniques. How it is better than competitors?

Value Proposition 100

Value Proposition Emotional Intelligence Sales e-Learning 100

Red Star Kim

FEBRUARY 14, 2023

This requires you to listen carefully to what is being said and to observe non-verbal communication that might suggest that there is something else to consider. A good example of a limiting belief comes from running. When people didn’t believe a person could run a mile in under four minutes – this became a limiting belief.

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

Zendesk

JUNE 30, 2022

In fact, the Zendesk Customer Experience Trends Report 2022 found that when companies focus on the needs of their customers, they can attract new business, boost retention, and increase sales. Perform issue identification, communication, and resolution. Excellent communication and interpersonal skills.

Customer Success 97

Customer Success Interpersonal Skills Leadership Investors 97

Zendesk

APRIL 13, 2022

When reps are expected to meet impossible quotas while managing their paperwork, lead generation, lead qualification, and in-office communication, they burn out and fall behind. Communicating with sales reps on a consistent basis and providing real-time support when necessary. Strong interpersonal skills.

Sales 52

Sales Software Software Interpersonal Skills 52

MDI Training

DECEMBER 4, 2023

As a leader, for example, I could train with an AI to practice non-violent communication and receive individual feedback and explanations. As AI can increasingly take on content-related tasks , the focus of leaders in the 21st century is shifting away from pure specialist knowledge towards interpersonal skills.

Leadership 104

Leadership Artificial Intelligence Digital Transformation Digitalization 104

Apptivo

JULY 28, 2022

Relationship management encompasses all the strategies, the techniques and practices that businesses use in order to manage the client and customer communication throughout the customer lifecycle. Enhance communication. Communication plays a key role in developing relationships between the company and its customers.

Management 52

Management Interpersonal Skills Suppliers B2C 52

Red Star Kim

DECEMBER 5, 2023

Four themes in the art of selling – Integrating marketing and sales (kimtasso.com) A creative exercise on engagement generated some interesting metaphors – for example, a brick wall suggesting a lack of communication, a carrot considering motivation and a Leonardo di Caprio shrug suggesting indifference.

CRM 100

CRM Marketing Interpersonal Skills Client Relationships 100

Red Star Kim

DECEMBER 7, 2023

Non-Verbal Communication (NVC) – the basics (Video) (kimtasso.com) Rapport and communication The bulk of the book is in chapters covering making a connection with a focus on rapport development.

Emotional Intelligence 100

Emotional Intelligence Publishing Communication Negotiation 100

SmartKarrot

JANUARY 5, 2022

Thanks to the untiring zeal of its passionate community, Customer Success has grown to become the phenomenal force that it is today. Here’s our Top 50 Customer Success Influencers list for 2022 celebrating the inspiring visionaries and trailblazers who are helping shape the field and its future evolution. Lincoln Murphy. Nils Vinje.

Customer Success 23

Customer Success Co-Creation Investors Emotional Intelligence 23