Account Manager Tips

SEPTEMBER 11, 2022

Here are the book recommendations for September 2022. The book is destined to become a classic in the world of leadership, organizational behavior, and education. Listen to this article. Every month I share a selection of popular titles to help with your professional development as a key account manager. Table of Contents.

B2B 130

B2B Interpersonal Skills Key Account Management Government 130

Red Star Kim

NOVEMBER 8, 2022

This article “Soft skills revisited – with a leadership perspective” has just been published on Lexology. New soft skills for remote working. The shift to remote working during lockdown drove the need to develop several new soft skills.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

Red Star Kim

SEPTEMBER 29, 2023

This compares with 84% for the Spring 2023 tracker and 71% for the Winter 2022 tracker. Other Forum developments Other issues mentioned by Richard Chaplin included: “Collaboration through consensus” the Forum’s leadership development programme. Inflation peaked in October 2022. Last month it reduced from 6.8%

Meetings 130

Meetings Government Management Finance 130

Hubspot Sales

MAY 7, 2024

As a marketing business owner whose revenue primarily comes from my writing services, late 2022 to mid-2023 was… unnerving, to say the least. You might achieve entrepreneurial competency through emotional resilience, self-awareness, or interpersonal skills. These skills are all entrepreneurial competencies. No worries.

Interpersonal Skills 111

Interpersonal Skills Decision-making eCommerce Prioritization 111

Red Star Kim

DECEMBER 5, 2023

Leadership and the In-Group/Out-Group Phenomenon (blanchard.com) Create a sense of unity by reminding people we are on the same team and all striving for the same results (happy clients and increased profits). Finding ways to meet with people in real time (such as at social events) can help.

CRM 100

CRM Marketing Interpersonal Skills Client Relationships 100

Red Star Kim

NOVEMBER 1, 2023

Processes and skills for managing opportunities and pipelines can be lacking. Thought leadership campaigns can help here particularly when a Challenger or Insight selling framework is deployed. Disconnection – Often the marketing (lead generation) and sales processes (lead nurturing and conversion) are disconnected.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Zendesk

JUNE 30, 2022

In fact, the Zendesk Customer Experience Trends Report 2022 found that when companies focus on the needs of their customers, they can attract new business, boost retention, and increase sales. Is senior leadership on board? We’ve identified some essential skills to interview and train for when building a customer success team.

Customer Success 97

Customer Success Interpersonal Skills Leadership Investors 97