Remove 2022 Remove Interpersonal Skills Remove Leadership
article thumbnail

B2B Book Club Selection (September 2022)

Account Manager Tips

Here are the book recommendations for September 2022. The book is destined to become a classic in the world of leadership, organizational behavior, and education. Listen to this article. Every month I share a selection of popular titles to help with your professional development as a key account manager. Table of Contents.

B2B 130
article thumbnail

Soft skills revisited – with a leadership perspective

Red Star Kim

This article “Soft skills revisited – with a leadership perspective” has just been published on Lexology. New soft skills for remote working. The shift to remote working during lockdown drove the need to develop several new soft skills.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

AI-Enhanced Leadership: Maximizing Potential with Intelligent Tools

MDI Training

AI-Enhanced Leadership: Maximizing Potential with Intelligent Tools Let’s also take a closer look at Ai vs. human – Who has more charisma in today’s world? As AI revolutionizes the landscape of learning and people development, questions arise about the role of leadership in a technologically advanced environment.

article thumbnail

Managing Partners’ Forum – Highlights from the Advisory Board Meeting September 2023

Red Star Kim

This compares with 84% for the Spring 2023 tracker and 71% for the Winter 2022 tracker. Other Forum developments Other issues mentioned by Richard Chaplin included: “Collaboration through consensus” the Forum’s leadership development programme. Inflation peaked in October 2022. Last month it reduced from 6.8%

Meetings 130
article thumbnail

Entrepreneurial Competency: What it Is & Why it Matters

Hubspot Sales

As a marketing business owner whose revenue primarily comes from my writing services, late 2022 to mid-2023 was… unnerving, to say the least. You might achieve entrepreneurial competency through emotional resilience, self-awareness, or interpersonal skills. These skills are all entrepreneurial competencies. No worries.

article thumbnail

Selling challenges in professional services: Sales processes and skills

Red Star Kim

Processes and skills for managing opportunities and pipelines can be lacking. Thought leadership campaigns can help here particularly when a Challenger or Insight selling framework is deployed. Disconnection – Often the marketing (lead generation) and sales processes (lead nurturing and conversion) are disconnected.

article thumbnail

A startup’s guide to building a customer success team

Zendesk

In fact, the Zendesk Customer Experience Trends Report 2022 found that when companies focus on the needs of their customers, they can attract new business, boost retention, and increase sales. Is senior leadership on board? We’ve identified some essential skills to interview and train for when building a customer success team.