MDI Training

DECEMBER 4, 2023

Advancing AI Integration at UNIQA: A Future Focus Iris Brachmeier , Group Chief People Officer of UNIQA Insurance Group AG since August 2023 and therefore responsible for international HR , provides insights into the company’s groundbreaking transformation up to 2025 in an interview with our colleague Melanie Holzner.

Artificial Intelligence 105

Artificial Intelligence Digital Transformation Leadership Digitalization 105

MDI Training

NOVEMBER 14, 2023

Artificial Intelligence as a Co-Trainer in Leadership Development In a world that is constantly evolving, we at MDI always strive to be at the forefront of finding innovative ways to promote and sustainably improve leadership development. It’s about making the future of leadership training even more sustainable.

Leadership 105

Leadership Artificial Intelligence Digital Transformation Digitalization 105

Red Star Kim

JUNE 12, 2023

Digital Marketing update webinars (June 2023). kimtasso.com) The post Digital Marketing update webinars (June 2023) appeared first on Kim Tasso. It’s hard to find valuable and reliable sources of information so I wanted to share some insights from some excellent webinars I recently attended.

Digitalization 130

Digitalization Marketing Advertising B2C 130

Hubspot Sales

MAY 9, 2023

Salespeople have a tough job juggling in-person interactions, phone conversations, and email communication with multiple prospects and customers. The field is a buzzing industry that can benefit from artificial intelligence. Why would salespeople use this tech for email communication? in March 2023 on AI/automation.

Artificial Intelligence 123

Artificial Intelligence Communication Media CRM 123

Hubspot Sales

JULY 7, 2023

As technology advances and becomes more accessible, businesses are leveraging artificial intelligence (AI) to improve their sales processes. Several factors drive this trend, so let's break down how we know from survey data and insights collected in the State of AI 2023 Report. Your sales team can benefit from AI, too.

Artificial Intelligence 124

Artificial Intelligence Emotional Intelligence Sales Decision-making 124

Upland

OCTOBER 17, 2023

ChatGPT and dozens of other artificial intelligence (AI) products have made a big splash for AI a bit of a novelty recently, dominating the conversation around productivity and efficiency in the B2B world. A team to lead strategy… alongside artificial intelligence platforms. Many writers use AI to spark ideas.

Artificial Intelligence 195

Artificial Intelligence Sales Decision-making CRM 195

Apptivo

AUGUST 17, 2023

Why do Artificial Intelligence and CRM make the best pair? Benefits of integrating CRM with Artificial intelligence 4. Why do Artificial Intelligence and CRM make the best pair? A responsive chatbot communicates with a user while they explore an e-commerce website in search of product or service information.

Artificial Intelligence 52

Artificial Intelligence CRM Healthcare Manufacturing 52

Red Star Kim

DECEMBER 18, 2023

There was also much debate about the use of artificial intelligence (AI). ” “Each department goes off and implements their own strategy without communicating to the rest of the business” “Firms bringing their strategies together into a new combined strategy” Do you have a marketing qualification?

Marketing 130

Marketing Strategic Thinking Stakeholders Artificial Intelligence 130

Nutshell

DECEMBER 20, 2023

As we wrap up 2023, take a look back at all the new features we’ve added this year: Pinned Notes 2023 started off with an update to your People, Company, and Lead timelines. CompetitorIQ – Early Access CompetitorIQ is another add-on we were excited to introduce in 2023.

CRM 71

CRM Artificial Intelligence Meetings Decision-making 71

Red Star Kim

SEPTEMBER 8, 2023

We communicate differently with procurement professionals than other decision-makers and users of professional services. There was naturally much discussion about disruption by Artificial Intelligence (AI) in this regard. Often, pricing becomes the focus of these negotiations.

Procurement 113

Procurement Value Proposition Finance Artificial Intelligence 113

MDI Training

JUNE 26, 2023

“The Future of Learning in London: 3 Highlights of Learning Technologies 2023” The Learning Technology 2023 in London was a groundbreaking event that showcased the latest developments in learning and technology. June 2023 | Leadership Impact , Leadership Tips , MDI Inside | 0 Comments Why Should We Lead More Sustainably?

e-Learning 52

e-Learning Artificial Intelligence Digital Transformation Leadership 52

Red Star Kim

JANUARY 16, 2023

Over 70% anticipate a downturn in the economy in 2023 compared to 2022, but respondents believe that professional services will be more resilient than other sectors. Investing in automation and artificial intelligence (AI). 38% expect headcounts to be higher in Jan 2023, 57% see no change and 5% anticipate a decline.

Marketing 130

Marketing Co-Creation Government Artificial Intelligence 130

Strategic Communications

OCTOBER 3, 2023

When it comes to trend spotting in the marketing space, there’s a bright, shiny thing in the room: artificial intelligence. In fact, 71 percent of CMOs believe they lack sufficient budget to fully execute their strategies in 2023, according to research from Gartner. percent in 2023, a slight drop from 9.5 percent in 2022.

Marketing 80

Marketing Advertising Co-Creation Media 80

Nutshell

DECEMBER 20, 2023

As we wrap up 2023, take a look back at all the new features we’ve added this year: Pinned Notes 2023 started off with an update to your People, Company, and Lead timelines. CompetitorIQ – Early Access CompetitorIQ is another add-on we were excited to introduce in 2023.

CRM 62

CRM Artificial Intelligence Meetings Decision-making 62

Red Star Kim

FEBRUARY 1, 2024

Sentiment and outlook has improved on 2023 24% expect the economic outlook to improve (6% in 2023) 31% expect professional service sector to improve (13% in 2023) 57% expect their firm to improve (40% in 2023) Although most anticipate a flat year for the economy and professional services This highlights increased confidence and optimism.

Marketing 130

Marketing Leadership Profitability Digitalization 130

Strategic Communications

JANUARY 10, 2023

As we enter 2023, I can’t help but notice lots of commentary about what we can expect on a variety of fronts, including marketing. As I think about marketing in 2023, a few things spring to mind, maybe because I was doing a lot of reading about them during the last week or so of the year while I was enjoying some downtime.

Marketing 52

Marketing Artificial Intelligence Digitalization Advertising 52

Red Star Kim

SEPTEMBER 26, 2023

Process integration – Some firms separate out marketing, communications and sales functions – usually the larger firms where more specialisation is required. They then brief and manage the operations team for implementation support on communications, events, design, content production and email campaigns.

Marketing 130

Marketing Key Account Management Account Management Artificial Intelligence 130

Planview

AUGUST 22, 2024

I often say my career path to project management isn’t traditional, but it’s been instrumental in honing my communication and analytical skills. I start with a clear North Star and communicate this clearly. I was impressed by Cassandra Worthy at the 2023 PMI conference. ” Our approach is designed to be accessible.

Stakeholders 69

Stakeholders Prioritization Brainstorming Decision-making 69

Red Star Kim

JULY 13, 2023

My takeaways from the insightful facilitators and panellists were: Recruitment of lawyers is down on previous years whereas business support is up Increase in tax hires in law firms Increase in marketing roles (exceeding 2019 numbers) Whilst training/learning roles shrunk compared to 2019 there was an increase in employee relations roles Legal sector (..)

Management 130

Management Remote Working Acquisition Finance 130

Agile CRM

NOVEMBER 29, 2022

They are also focusing on providing innovative solutions such as artificial intelligence and machine learning-based tools, which allow marketers to customize their campaigns and deliver more personalized messages to their target audience. The post Best Email Marketing Tools in 2023 appeared first on Agile CRM Blog.

Marketing 98

Marketing Media Software Software 98

ACT

APRIL 13, 2023

If you don’t want that to happen to your business, you must keep an eye on the fast-changing marketing trends in your industry and use emerging media and technology for effective communication and brand positioning. Read on to see some of the biggest trends you can’t ignore that show where marketing is headed in 2023.

Marketing 52

Marketing Artificial Intelligence Advertising Media 52

Red Star Kim

MAY 2, 2023

Diversity and inclusion (communicating for D&I) is covered well here Book review: Digital Body Language – How to build trust by Erica Dhawan (kimtasso.com) ). But since 2007 companies advertising C-suite openings have increasingly emphasised the importance of social skills and de-emphasised operational expertise.

Emotional Intelligence 100

Emotional Intelligence Leadership Decision-making Publishing 100

Hubspot Sales

MAY 15, 2020

This personalized and interactive online shopping experience has led to the augmented reality market being projected to generate $70 to $75 billion in revenue worldwide by 2023. Automated, synchronized data increases overall business efficiency by improving order fulfillment and timely communication.

eCommerce 145

eCommerce Supply Chain Retail Artificial Intelligence 145

MDI Training

SEPTEMBER 29, 2023

The 5 most important soft skills for leaders in the age of AI In times where artificial intelligence knows no boundaries and numerous programs can seemingly replace any work, leaders are placing more and more value on so-called soft management skills. Thus, it is more about empathy, cohesion, transparent communication, etc.,

Artificial Intelligence 52

Artificial Intelligence Digital Transformation Leadership Digitalization 52

MDI Training

JULY 26, 2023

What Leaders Should Consider When Implementing AI A New Step into the World of Technologies – Artificial Intelligence for Leaders Alexa, Chat-GPT, and Co – Artificial Intelligence (AI) is gaining more and more significance. What is Artificial Intelligence?

Artificial Intelligence 52

Artificial Intelligence Digital Transformation Leadership Digitalization 52

ACT

JANUARY 13, 2023

It’s probably no surprise that this last year came and went in a blur, and now we’re talking about the smart strategies we want to implement in 2023 to be more efficient and productive than ever before. What new SMB trends will be popular in 2023? Artificial Intelligence . Automation.

Cybersecurity 52

Cybersecurity Small Business Artificial Intelligence Onboarding 52

Hubspot Sales

MARCH 21, 2025

As of May 2023, the average American employee uses 11 different applications to carry out their daily responsibilities and spends an average of 13 minutes searching for information on each of these apps, bringing the total number of hours spent to 1.8 Why is it disruptive? Why is it disruptive? LeapXpert What does LeapXpert do?

Co-Creation 52

Co-Creation Innovation Cybersecurity Manufacturing 52

MDI Training

SEPTEMBER 29, 2023

As part of this interview series, we want to get a clearer picture of artificial intelligence and talk about leadership over the next few years. What would you say are three exciting projects you’ve worked on recently related to artificial intelligence? But what exactly is artificial intelligence?

Artificial Intelligence 52

Artificial Intelligence Leadership Digital Transformation Digitalization 52

MDI Training

JANUARY 29, 2024

Our MDI trainer and partner Vladimir Novac asked around and collected a few thrilling insights on the connection between artificial and emotional intelligence. Here are 9 ways in which artificial intelligence can support leaders with their development of emotional intelligence. Enjoy reading!

Emotional Intelligence 52

Emotional Intelligence Artificial Intelligence Digital Transformation Leadership 52

MDI Training

JANUARY 29, 2024

While artificial intelligence (AI) is advancing rapidly and can perform many tasks, certain leadership competencies are likely to remain essential. Effective Communication Leadership often requires clear and persuasive communication. 8 Eternally Human Leadership Competencies Do you prefer to listen to this article?

Leadership 52

Leadership Artificial Intelligence Digital Transformation Interpersonal Skills 52

Red Star Kim

FEBRUARY 12, 2024

17% What is great writing (fundamentals) 33% Persuasive writing 17% Communications strategy 17% Writing for digital media 17% Writing tools (including AI) How good is your grammar and use of English? 50% Around 6 out of 10 33% 7 out of 10 17% 8 out of 10 Topic of most interest? 33% Very good 67% Average What’s your usual writing process?

Media 130

Media Financial Services Advertising Decision-making 130

MDI Training

SEPTEMBER 29, 2023

Leadership in the AI Era ,” Leadership Horizon 2023 keynote speaker Hamza Khan agreed to an interview with us. He tells us about the skills needed in the age of artificial intelligence, recommends active action steps for leaders, and explains why, in his opinion, a pure leadership culture through robots is unrealistic.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Emotional Intelligence 52

Zendesk

JANUARY 7, 2022

Some operate based on predefined conversation flows, while others use artificial intelligence and natural language processing (NLP) to decipher user questions and send automated responses in real-time. Conversational AI is a broader term that refers to AI-driven communication technology such as chatbots and virtual assistants (e.g.,

Banking 98

Banking Artificial Intelligence Retail Facilitation 98

MDI Training

JANUARY 24, 2024

How AI co-trainers are transforming leadership development at MDI I have been working with an AI co-trainer “Rudi” in my leadership training (lateral leadership, communication, …) for about 2 months now. Let’s dive into the world of artificial intelligence and its role in leadership development!

Artificial Intelligence 52

Artificial Intelligence Digital Transformation Management Leadership 52

Agile CRM

DECEMBER 9, 2022

Another factor contributing to the growth of chatbots has been the advancement of artificial intelligence and natural language processing technologies. Personalization : Chatbots can use artificial intelligence and natural language processing to provide personalized experiences for each customer. Visual Flow Builder.

Software 10

Software Software Artificial Intelligence CRM 10

Zendesk

OCTOBER 19, 2023

By using artificial intelligence (AI) , a service desk chatbot acts as a virtual agent and elevates the service and help desk experience. These fast resolution times are important, as 72 percent of customers want immediate service, according to the Zendesk Customer Experience (CX) Trends Report 2023.

Artificial Intelligence 52

Artificial Intelligence Customer Experience Software Software 52

Agile CRM

DECEMBER 23, 2022

They usually include elements like tests, gradebooks, and discussion forums in order to encourage collaboration and communication between students and teachers. Rich communication tool: This is helpful for learning how students are responding to the course, what they like and don’t like about it, and how the course may be improved.

Management 52

Management e-Learning Artificial Intelligence Onboarding 52