Red Star Kim

SEPTEMBER 8, 2023

This week’s PM Forum training workshop “Commerciality: Finance, Pricing, Innovation and Research” was attended by delegates from law, accountancy and insolvency firms. Second, I observed that often in professional services marketing and business development we have minimal involvement in research, innovation, product development and pricing.

Procurement 113

Procurement Value Proposition Finance Artificial Intelligence 113

Mercuri International

MAY 23, 2023

To say that we are living in a time where artificial intelligence (AI) is becoming increasingly relevant is a masterpiece of understatement. Use AI-based simulations to deliver value propositions and iterate innovations or prototypes through virtual trial and error. Fostering co-creation and innovation using AI.

Artificial Intelligence 52

Artificial Intelligence Value Proposition Account Management Co-Creation 52

Red Star Kim

JANUARY 16, 2023

Over 70% anticipate a downturn in the economy in 2023 compared to 2022, but respondents believe that professional services will be more resilient than other sectors. I’m surprised at inward looking nature of the highest-ranked factors and how low both technology and innovation appear to be on firms’ agendas. 29% Consulted. 14% Leading.

Marketing 130

Marketing Co-Creation Government Artificial Intelligence 130

Apptivo

AUGUST 17, 2023

Why do Artificial Intelligence and CRM make the best pair? Benefits of integrating CRM with Artificial intelligence 4. Why do Artificial Intelligence and CRM make the best pair? How to Make the Most of AI in CRM 2. Ways to use AI in Customer Relationship Management(CRM) 5.

Artificial Intelligence 52

Artificial Intelligence CRM Healthcare Manufacturing 52

Zendesk

APRIL 3, 2023

Invest in artificial intelligence (AI) AI is omnipresent in the retail world, and for good reason. According to the Zendesk Customer Experience Trends Report 2023 , 73 percent of customers expect more interactions with AI in their daily life. Those sessions have a successful conversion rate of 65 percent.”

Retail 98

Retail eCommerce Digitalization Artificial Intelligence 98

Red Star Kim

JULY 13, 2023

My takeaways from the insightful facilitators and panellists were: Recruitment of lawyers is down on previous years whereas business support is up Increase in tax hires in law firms Increase in marketing roles (exceeding 2019 numbers) Whilst training/learning roles shrunk compared to 2019 there was an increase in employee relations roles Legal sector (..)

Management 130

Management Remote Working Acquisition Finance 130

MDI Training

JUNE 26, 2023

“The Future of Learning in London: 3 Highlights of Learning Technologies 2023” The Learning Technology 2023 in London was a groundbreaking event that showcased the latest developments in learning and technology. The event attracted a wide range of diverse vendors who wowed the attendees with innovative solutions.

e-Learning 52

e-Learning Artificial Intelligence Digital Transformation Leadership 52

Agile CRM

NOVEMBER 29, 2022

They are also focusing on providing innovative solutions such as artificial intelligence and machine learning-based tools, which allow marketers to customize their campaigns and deliver more personalized messages to their target audience. The post Best Email Marketing Tools in 2023 appeared first on Agile CRM Blog.

Marketing 98

Marketing Media Software Software 98

Hubspot Sales

MARCH 21, 2025

In this piece, I will share five examples of some of the most disruptive startups doing meaningful work, as well as the lessons they offer for those ready to innovate. Its about staying ahead, continuously innovating, and adapting to shifting market demands. Table of Contents What is a disruptive startup? Why is it disruptive?

Co-Creation 52

Co-Creation Innovation Cybersecurity Manufacturing 52

Red Star Kim

SEPTEMBER 26, 2023

They may be project-based to support innovation projects. Innovation and new product and service development These were often areas beyond the scope of M&BD departments. Happily, there is now more involvement of M&BD teams in innovation and new product and service initiatives.

Marketing 130

Marketing Key Account Management Account Management Artificial Intelligence 130

ACT

APRIL 13, 2023

They failed to innovate and evolve with changing market dynamics. In 2023, that means keeping an eye on important new trends like artificial intelligence , video marketing, automation , and more. Read on to see some of the biggest trends you can’t ignore that show where marketing is headed in 2023.

Marketing 52

Marketing Artificial Intelligence Advertising Media 52

ACT

JANUARY 13, 2023

It’s probably no surprise that this last year came and went in a blur, and now we’re talking about the smart strategies we want to implement in 2023 to be more efficient and productive than ever before. What new SMB trends will be popular in 2023? SMBs are adopting new and innovative tech faster. Artificial Intelligence .

Cybersecurity 52

Cybersecurity Small Business Artificial Intelligence Onboarding 52

MDI Training

SEPTEMBER 29, 2023

As part of this interview series, we want to get a clearer picture of artificial intelligence and talk about leadership over the next few years. My career field encompasses several key functions, including presales activities, product development , and initiating innovative ideas. But what exactly is artificial intelligence?

Artificial Intelligence 52

Artificial Intelligence Leadership Digital Transformation Digitalization 52

Zendesk

MAY 9, 2023

We are challenged to do more with less, but change can also represent opportunity—and it’s possible now to increase efficiency by leveraging new technologies like artificial intelligence (AI) and generative AI. We’re excited to embark on this journey of intelligent CX together. Meanwhile, consumer expectations continue to rise.

Supply Chain 97

Supply Chain Artificial Intelligence Innovation Customer Experience 97

Planview

AUGUST 22, 2024

I was impressed by Cassandra Worthy at the 2023 PMI conference. Read Next: How AI is Improving Early Warning Systems in Project Management Inspiration for PMO Leaders Are there any leaders you admire or good reads you’d recommend? Her approach to building change resiliency through growth opportunities in change is insightful.

Stakeholders 69

Stakeholders Prioritization Brainstorming Decision-making 69

MDI Training

JANUARY 29, 2024

While artificial intelligence (AI) is advancing rapidly and can perform many tasks, certain leadership competencies are likely to remain essential. Creative Problem-Solving: Creativity involves thinking outside the box , generating novel ideas, and finding innovative solutions to complex problems. Eternally human.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Interpersonal Skills 52

Red Star Kim

MAY 2, 2023

LinkedIn in-demand soft skills for 2023 In February 2023 The Most In-Demand Skills for 2023 | LinkedIn argued: “Global talent shortages have reached a 16-year high, as 75% of employers can’t find the talent they need with the right blend of technical and soft skills”.

Emotional Intelligence 100

Emotional Intelligence Leadership Decision-making Publishing 100

Hubspot Sales

SEPTEMBER 17, 2024

Data from HubSpot’s 2023 Smarter Selling with AI Report revealed that some of sales professionals’ top challenges are as follows: Closing deals Connecting with prospects Deepening customer relationships Even more so, the same report confirmed that at least 87% of sales reps’ time is spent attempting to generate authentic leads.

e-Learning 59

e-Learning Sales Decision-making Healthcare 59

AchieveIt

JULY 12, 2024

In 2023, companies and entities around the world spent $2.15 This includes things like adopting cloud computing services, automating workflows, or making use of artificial intelligence and machine learning. This tends to discourage innovation and experimentation. Global spending in this area is forecasted to hit $3.9

Digital Transformation 64

Digital Transformation Digitalization Leadership Government 64

Red Star Kim

MARCH 6, 2023

to rebuild Met Police trust – BBC News and even motor racing ( Ferrari has new F1 trackside strategy head for 2023 – The Race (the-race.com) ) We considered which professional service firms were admired for their strategy. Shoosmiths was noted for clarity, vision and being progressive as well as being aligned.

Strategic Thinking 130

Strategic Thinking Cybersecurity Digitalization Stakeholders 130

QYMATIX

DECEMBER 6, 2023

The topic “Artificial Intelligence in Sales” is becoming more and more popular! IHK Digital Congress 2023 The IHK Karlsruhe organized the Digital Congress on 31.10.2023. The goal: Medium-sized companies develop innovative proof-of-concepts together with startups and plan their integration into the company.

Artificial Intelligence 40

Artificial Intelligence Sales Analytics B2B Innovation 40

Apptivo

OCTOBER 11, 2023

In 2023, a new set of tools emerged as game-changers. With a commitment to innovation, customer-centricity, and fostering agent and dealer partnerships, they’ve harnessed the potential of OKRs to elevate their sales game. Keeping stride with technological evolution, Apptivo’s dedication to innovation stands out.

Sales 52

Sales Software Software CRM 52

MDI Training

OCTOBER 3, 2023

These hands-on approaches allowed participants to unleash their creative potential and develop innovative solutions. October 2023 | Leadership Impact , MDI Inside , Short Knowledge Bits | 0 Comments Recap: This was the L&D summer at MDI Prefer to listen to the article? The atmosphere was characterized by openness and cooperation.

Digital Transformation 69

Digital Transformation Leadership Artificial Intelligence Digitalization 69

MDI Training

NOVEMBER 14, 2023

Exploring the Influence of AI on Leadership Roles: Learn more about the ongoing ChatGPT experiment by MDI CEO Gunther Fürstberger In a ChatGPT experiment, our CEO Gunther Fürstberger tried to test the boundaries between artificial intelligence and humans. He asked himself and ChatGPT the same questions to determine the differences.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

Red Star Kim

NOVEMBER 18, 2022

And many are looking forward to her book launch in March 2023. Innovate client experience. During questions she talked about adapting quickly using sprints but reflected that most law firms kept their innovation hub separate. Deploy MarTech. She reflected that not many firms could do that consistently.

Value Proposition 130

Value Proposition Procurement Innovation Leadership 130

MDI Training

OCTOBER 31, 2024

November 2023 | International leadership development , Leadership and AI , Leadership in the digital transformation | 0 Comments Exploring the Influence of AI on Leadership Roles: Learn more about the ongoing ChatGPT experiment by MDI CEO Gunther Fürstberger Do you prefer to listen to this article? by Aline | 28.

Digital Transformation 52

Digital Transformation Artificial Intelligence Leadership Digitalization 52

MDI Training

OCTOBER 31, 2024

November 2023 | International leadership development , Leadership and AI , Leadership in the digital transformation | 0 Comments Exploring the Influence of AI on Leadership Roles: Learn more about the ongoing ChatGPT experiment by MDI CEO Gunther Fürstberger Do you prefer to listen to this article? by Aline | 28.

Digital Transformation 52

Digital Transformation Artificial Intelligence Leadership Digitalization 52

DemandFarm

JULY 14, 2023

New York, 14th July 2023, DemandFarm, a leading player in account-based sales solutions, is proud to announce its recognition in the Forrester Research report “ The Account-Based Selling Technologies Landscape, Q2 2023.”

Artificial Intelligence 52

Artificial Intelligence Account Planning Government Stakeholders 52

QYMATIX

NOVEMBER 13, 2023

Generative Artificial Intelligence (AI), Machine Learning (ML) and Internet of Things (IoT) First, we’re starting off strong as companies increasingly turn to artificial intelligence, machine learning and the Internet of Things to drive data-driven decision-making. I WANT PREDICTIVE ANALYTICS FOR B2B SALES.

B2B 52

B2B Artificial Intelligence Suppliers e-Learning 52

Hubspot Sales

OCTOBER 3, 2024

Ecommerce (Drive Your Pricing Strategy) Back in December 2023, I had the pleasure of interviewing a bunch of Amazon sellers. He adds: “The real power of AI integration lies in its ability to augment human capabilities, freeing up your team to focus on high-value, creative tasks that drive innovation and growth.”

Supply Chain 111

Supply Chain Artificial Intelligence Government eCommerce 111

Flevy

JUNE 25, 2024

According to the International Energy Agency (IEA), renewable energy is expected to account for nearly 30% of the world’s electricity generation by 2023. Support activities that underpin these primary functions include: Research and Development (R&D): Driving innovation through continuous research and technological development.

Supply Chain 52

Supply Chain Energy and Utilities Artificial Intelligence Manufacturing 52

Zendesk

FEBRUARY 6, 2024

Artificial intelligence has the potential to not only improve the customer experience but also drastically improve the admin and service operations experience. As such, we acquired Tymeshift in June 2023 to give organizations using Zendesk an easier way to manage their teams.

Artificial Intelligence 59

Artificial Intelligence Finance Prioritization Innovation 59

MDI Training

MARCH 4, 2024

GenAI presents vast innovation poten tial , automating complex tasks, enhancing decision-making, and radically improving efficiency across various sectors. For creative industries, GenAI already offers tools for design and content creation, thus freeing up time for strategic thinking and innovation.

Leadership 59

Leadership Digital Transformation Co-Creation Artificial Intelligence 59

Planview

DECEMBER 16, 2022

In addition to the uncertain economic outlook, banks will continue to face other marketplace challenges in their quest to innovate.

Banking 59

Banking Digital Transformation Artificial Intelligence Financial Services 59

Agile CRM

NOVEMBER 29, 2022

They are also focusing on providing innovative solutions such as artificial intelligence and machine learning-based tools, which allow marketers to customize their campaigns and deliver more personalized messages to their target audience. The post Best Email Marketing Tools in 2023 appeared first on Agile CRM Blog.

Marketing 52

Marketing Media Software Software 52

ACT

MARCH 21, 2023

The professional services landscape: a closer look The worldwide professional services industry grew from $6.023 trillion in 2022 to $6.382 trillion in 2023. Tech innovations are also making it possible for customers to address many of their needs themselves. That’s what it takes to keep up with the customers’ demands in 2023.

Digital Transformation 52

Digital Transformation Remote Working Artificial Intelligence Client Relationships 52

Zendesk

FEBRUARY 8, 2023

We are delighted and honored to learn that we’re ranked #1 across three categories in G2’s 2023 Best Software Awards : #1 Best Software Product #1 Best Customer Service Product #1 Product for Mid-Market Pop the champagne! It’s always nice to wake up to good news. The post We shine when our customers shine appeared first on Zendesk.

Artificial Intelligence 52

Artificial Intelligence Acquisition Software Software 52