Red Star Kim

NOVEMBER 9, 2023

I deliver and facilitate strategy workshops and it’s always good to be able to recommend strategy books to delegates. I liked his checklist here – balancing governance with engagement – and recommending the use of external facilitators (I’m available for hire! I like that he extends to strategy execution and implementation.

Strategic Thinking 147

Strategic Thinking Decision-making Innovation Facilitation 147

Red Star Kim

MARCH 30, 2023

There are four core modules and two optional modules: Core Modules Components Facilitator Emotional Intelligence – The skills that matter most for effective leadership Use EQ to lead, engage and succeed as quickly and as powerfully as possible Addresses self-awareness, emotional regulation, adaptability and persuasive communication EQ-I 2.0

Leadership 130

Leadership Emotional Intelligence Digital Transformation Management 130

Red Star Kim

JULY 17, 2023

Earlier in July I was excited to facilitate a new workshop with MBL on confidence. Use non-verbal communication – We considered things we can do with non-verbal communication to appear and be perceived as more confident by others. This post is intended as an additional learning resource for delegates.

Communication 130

Communication Meetings Financial Services Government 130

CMOE

DECEMBER 21, 2023

As 2023 comes to a close, it is the perfect time to reflect on lessons we’ve learned throughout the year and plan for 2024’s uncertainties. To understand your learning journey in 2023, record your answers to the following questions: 1. Facilitate discussions linking organizational changes to individual roles, fostering ownership.

Strategic Thinking 64

Strategic Thinking Facilitation Prioritization Innovation 64

Mike Kunkle

FEBRUARY 5, 2023

Even on the far right, with disciplined workflows, it’s not easy, and often harder if an RFP or RFI process doesn’t allow open communication. And as I just mentioned, on the far left side of a “disorganized/organized” sliding scale, there are cases where it’s absolute chaos and rife with infighting.

B2B 231

B2B Sales Decision-making Negotiation 231

Red Star Kim

SEPTEMBER 8, 2023

This supports career development by broadening knowledge, facilitating collaboration and becoming T-shaped. We communicate differently with procurement professionals than other decision-makers and users of professional services. Often, pricing becomes the focus of these negotiations.

Procurement 113

Procurement Value Proposition Finance Artificial Intelligence 113

Red Star Kim

SEPTEMBER 26, 2023

Naturally it is important that the leadership team communicates the rationale for the change. Build enthusiasm for a joint vision of the future Promote dialogue Too often change communications are one-way. Yet communication needs to be two-way. When prolonged, the effects are exhausting and we reach change fatigue quickly.

Management 113

Management Co-Creation Communication Leadership 113

Red Star Kim

FEBRUARY 22, 2024

In CBT ( Cognitive Based Therapy ), where the focus is on modifying thinking to facilitate emotional and behavioural change, it is recognized as helping clients define problems, identify the impact of their beliefs and thoughts and examine the meaning of events (Beck & Dozois, 2011).

Negotiation 130

Negotiation Facilitation Emotional Intelligence Sales 130

Red Star Kim

APRIL 17, 2023

Last week I facilitated MBL’s full day training session on “Developing more work from referrers and intermediaries”. Delegates were from legal, accountancy and insolvency firms – both M&BD teams and fee-earners.

Management 100

Management Manufacturing Client Relationships Facilitation 100

Insightly

JANUARY 30, 2024

One key takeaway from 2023 is that CRM systems should not operate in isolation. Let’s explore some of the most loved Insightly CRM integrations from 2023. This integration can boost your sales team’s performance by enabling personalized outreach, facilitating data-driven decision-making, and improving sales outcomes.

CRM 52

CRM e-Learning Facilitation Decision-making 52

ACT

APRIL 13, 2023

If you don’t want that to happen to your business, you must keep an eye on the fast-changing marketing trends in your industry and use emerging media and technology for effective communication and brand positioning. Read on to see some of the biggest trends you can’t ignore that show where marketing is headed in 2023.

Marketing 52

Marketing Artificial Intelligence Advertising Media 52

MDI Training

NOVEMBER 14, 2023

AICo has access to much more know-how, I concentrate on the interaction with the group and the overall control/facilitation. October 2023 | Leadership Impact , MDI Inside , Short Knowledge Bits | 0 Comments Recap: This was the L&D summer at MDI Prefer to listen to the article? Why or why not? AICo is now permanently engaged.

Leadership 105

Leadership Artificial Intelligence Digital Transformation Digitalization 105

Red Star Kim

DECEMBER 19, 2023

A mixed media campaign lasting four months was recommended to facilitate face-to-face discussions using the common theme of the exponential rise of cyber issues in the digital business age – a new category of risk. The campaign was part of an exciting project 7BR announced in 2022.

Media 130

Media Insurance Marketing Emotional Intelligence 130

Red Star Kim

MARCH 7, 2023

Boundaries at Work: 4 Types of Work Boundaries – 2023 – MasterClass What to do if you (or your team members) feel overwhelmed? Other teams did equally well in their role play with great non-verbal communication Non-Verbal Communication (NVC) – the basics (Video) (kimtasso.com) and the GPT (Guinea Pig Test).

Marketing 130

Marketing Management Emotional Intelligence Leadership 130

Zendesk

JANUARY 7, 2022

Today’s businesses are looking to provide customers with improved experiences while decreasing service costs—and they’re quickly learning that chatbots and conversational AI can facilitate these goals. Conversational AI is a broader term that refers to AI-driven communication technology such as chatbots and virtual assistants (e.g.,

Banking 98

Banking Artificial Intelligence Retail Facilitation 98

MDI Training

FEBRUARY 27, 2023

Generational biases can negatively impact employee engagement by creating a lack of trust, understanding, and communication between different age groups. Age diversity also helps to improve communication and understanding between different generations, leading to a more cohesive and harmonious work environment.

Leadership 97

Leadership Digital Transformation Meetings Innovation 97

Agile CRM

DECEMBER 21, 2022

It provides an easy way to communicate with customers, partners, and other contacts. Additionally, email provider software now offers enhanced security features, allowing businesses to protect their data and communications from malicious attacks. 12 Best Email Provider Softwares in 2023.

Software 52

Software Software eCommerce Decision-making 52

Agile CRM

DECEMBER 23, 2022

Effective Customer Relationships: CRM software can help businesses to manage their customer relationships more effectively by providing them with tools to track and manage customer data, as well as to automate and streamline customer communications. 15 Best CRM Softwares in 2023.

CRM 52

CRM Software Software Energy and Utilities 52

Agile CRM

DECEMBER 4, 2022

The high concentration of vendors and the availability of in-house IT solutions and cloud infrastructure will facilitate the appointment scheduling software market growth in North America over the forecast period. In this post, we will take a look at the 15 best appointment scheduling tools in 2023! Schedule.cc. Tweets by YouCanBookMe.

Small Business 52

Small Business Software Software Meetings 52

MDI Training

OCTOBER 3, 2023

Participants had the opportunity to try out methods such as Dynamic Facilitation and Lego Serious Play, which challenged their problem-solving and communication skills in new ways. October 2023 | Leadership Impact , MDI Inside , Short Knowledge Bits | 0 Comments Recap: This was the L&D summer at MDI Prefer to listen to the article?

Digital Transformation 69

Digital Transformation Leadership Artificial Intelligence Digitalization 69

Agile CRM

DECEMBER 21, 2022

billion by 2023, growing at a compound annual growth rate of 20.5% from 2018 to 2023. Customers can receive customized offers and communications from users of the solution. Segment is a platform for client data management that facilitates data collection. Tweets by VWO.

e-Learning 52

e-Learning Advertising Customer Experience Marketing 52

Red Star Kim

APRIL 11, 2023

In early April I facilitated another of MBL’s training workshops on “ Pitch Perfect – How to Prepare & Present Winning Pitches & Tenders” for legal and accounting firms. Client service: Emphasize your firm’s commitment to providing excellent client service, including responsiveness, communication, and collaboration.

Government 130

Government Innovation Meetings Finance 130

Agile CRM

DECEMBER 12, 2022

The evolution of helpdesk software can be traced back to the early days of computing when customer service and technical support teams relied on basic tools like email and phone to communicate with customers and resolve their issues. For tracking customer communications, it is a straightforward ticketing system. Support.cc.

Software 52

Software Software Customer Experience Prioritization 52

Agile CRM

DECEMBER 27, 2022

10 Best Website Recording Softwares in 2023. Session Playback: Session playback allows website owners to watch recordings of actual user sessions on their website, giving them insights into user behavior and facilitating better decision-making. The post Best Website Recording Software in 2023 appeared first on Agile CRM Blog.

Software 52

Software Software Digitalization Decision-making 52

Agile CRM

DECEMBER 23, 2022

Enhanced communication : Video interviews can provide a more immersive and interactive experience compared to traditional phone interviews, allowing both parties to see and read nonverbal cues and body language, which can improve communication and understanding. This can help companies build more diverse and inclusive teams.

Software 52

Software Software Onboarding Food and Beverage 52

Agile CRM

DECEMBER 20, 2022

RingCentral is a cloud-based business communications and collaboration platform that offers a range of products and services, including phone systems, messaging, and video conferencing. Avaya is a cloud-based business communication service that enables improved team collaboration by digitizing business interactions. RingCentral.

Software 52

Software Software Artificial Intelligence CRM 52

Hubspot Sales

JULY 17, 2023

For example, Vonage, a global leader in cloud communications, partnered with People.ai The platform facilitated the creation of an end-to-end, account-based planning system. You would prompt content assistant by filling in the product information and what you want to communicate in this email. So, they partnered with Anaplan.

Artificial Intelligence 98

Artificial Intelligence Sales CRM Banking 98

Zendesk

JUNE 15, 2023

Takeaway: Set yourself up as the person who knows how to tap into employees’ potential and facilitate change. Being in a senior position, you’ll also need to convey your ability to communicate with your direct reports and other senior leaders. Soft skills are less tangible, like being a good communicator or problem-solver.

Retail 52

Retail Leadership Interpersonal Skills Software 52

Planview

JUNE 17, 2024

Increasing Cross-Functional Collaboration to Exceed Revenue Targets According to research by Economist Impact , commissioned by Planview, more than 80% of executives interviewed have identified the need to improve internal communication, cross-functional collaboration, and employee engagement within their organization. All rights reserved. [1]

Management 76

Management Innovation Decision-making Facilitation 76

PandaDoc

FEBRUARY 28, 2023

Their primary duties include: Analyzing the performance of a legal department Expanding the use of legal technology and automation tools Building and using metrics Improving internal communication The role of legal operations has constantly been changing in recent decades. That’s where legal ops are handy.

Government 52

Government Negotiation Software Software 52

Zendesk

JULY 22, 2022

By 2023, online retail sales are anticipated to reach $6.17 In the context of ecommerce customer service, conversational AI takes automated support to the next level by facilitating human-like interactions with customers across channels. A low-effort experience costs a company 37% less than a high-effort experience, on average.

eCommerce 98

eCommerce Artificial Intelligence Retail Facilitation 98

MDI Training

SEPTEMBER 29, 2023

Thus, it is more about empathy, cohesion, transparent communication, etc., Transparent communication As a leader, you should be able to talk openly and honestly with your employees about internal and external topics. Leadership in the AI Era," Leadership Horizon 2023 keynote speaker Hamza Khan agreed to an interview with us.

Artificial Intelligence 52

Artificial Intelligence Digital Transformation Leadership Digitalization 52

Planview

SEPTEMBER 18, 2023

As a Leader in the September 2023 Gartner Magic Quadrant for Adaptive Project Management and Reporting and April 2023 Gartner Magic Quadrant for Strategic Portfolio Management , we aim to stay closely connected to the changing tides of the market and the evolving needs of our customers. 14 August 2023.

Management 52

Management Digital Transformation Decision-making Facilitation 52

AchieveIt

NOVEMBER 9, 2023

Trends that are shaping the industry Organizations didn’t pause strategy in 2023 2023 marked a shift in approach for strategy leaders compared to the COVID and post-COVID years. However, as 2023 dawned, a new theme began to emerge. The essence of this trend is to communicate the “how” and “what” of strategic plans.

Facilitation 52

Facilitation Stakeholders Government Leadership 52

Red Star Kim

MAY 11, 2023

Most M&BD professionals will have some involvement in brand work – whether through campaigns for brand awareness and activation or brand management (ensuring that all activities and communications are in line with agreed brand guidelines). Please let me know who you would recommend.

Management 130

Management Co-Creation Publishing Leadership 130

MDI Training

MARCH 29, 2024

Click below to access our AI-generated audio version: Successful Team Building for Boehringer Ingelheim RCV In the interview with our MDI trainer and partner, Anita Berger On June 29, 2023, around 85 participants gathered at the Casino Baden to participate in a team-building event for Boehringer Ingelheim RCV under the management of Csilla Ponner.

Digital Transformation 52

Digital Transformation Artificial Intelligence Leadership Onboarding 52

MDI Training

MARCH 29, 2024

Click below to access our AI-generated audio version: Successful Team Building for Boehringer Ingelheim RCV In the interview with our MDI trainer and partner, Anita Berger On June 29, 2023, around 85 participants gathered at the Casino Baden to participate in a team-building event for Boehringer Ingelheim RCV under the management of Csilla Ponner.

Digital Transformation 52

Digital Transformation Artificial Intelligence Leadership Onboarding 52