Red Star Kim

MARCH 6, 2023

Then we consider data about our internal environment – our finances, our people, our services, our marketing and business development, our systems, our culture etc. We obtain data about our external environment – using a PESTLE analysis , competitor analysis and understanding trends in our markets, sectors and clients.

Strategic Thinking 130

Strategic Thinking Cybersecurity Digitalization Stakeholders 130

Envisio

AUGUST 14, 2023

Step 4: Communicate and Collaborate around your Performance Measures The Government Finance Officers Association (GFOA) stresses the importance of communicating with clarity and transparency in the process of developing KPIs and measuring performance. Governments should be able to clearly articulate why they’re trying to measure something.

Government 52

Government Energy and Utilities Cybersecurity Insurance 52

Red Star Kim

APRIL 24, 2023

Telephone Confidentiality Some forms of communication are known to be confidential – for example: email (assuming good cybersecurity) and WhatsApp (encryption). Louise Wilson, Business Manager – Finance at Moneypenny said: “The data shows that even in an online world, we still seek the reassurance of human interaction.

Emotional Intelligence 26

Emotional Intelligence Financial Services Decision-making Digitalization 26

Apptivo

OCTOBER 11, 2023

In 2023, a new set of tools emerged as game-changers. Security measures With increasing cybersecurity threats, it’s essential that your chosen software has robust security protocols to protect sensitive customer and company data. To tackle these challenges, sales professionals need the right tools.

Sales 52

Sales Software Software CRM 52

Zendesk

OCTOBER 9, 2023

According to the Zendesk Customer Experience Trends Report 2023 , 73 percent of consumers expect more interactions with AI in their daily lives and believe it will improve customer service quality. Research any AI technology before you use it to ensure it provides sufficient cybersecurity measures (depending on where you operate).

Computers and Electronics 52

Computers and Electronics Artificial Intelligence Prioritization Customer Experience 52