Red Star Kim

MARCH 30, 2023

I’m excited to announce that the Managing Partners’ Forum has just launched a series of six modules for an innovative leadership development programme for firm-wide leaders of small and medium sized professional services firms. Versions for divisional, functional and aspiring leaders are expected in 2024.

Leadership 130

Leadership Emotional Intelligence Digital Transformation Management 130

Red Star Kim

SEPTEMBER 8, 2023

This week’s PM Forum training workshop “Commerciality: Finance, Pricing, Innovation and Research” was attended by delegates from law, accountancy and insolvency firms. This supports career development by broadening knowledge, facilitating collaboration and becoming T-shaped. So marketing is reliant on research and financial knowledge.

Procurement 147

Procurement Value Proposition Finance Artificial Intelligence 147

ACT

APRIL 13, 2023

They failed to innovate and evolve with changing market dynamics. In 2023, that means keeping an eye on important new trends like artificial intelligence , video marketing, automation , and more. In 2023, that means keeping an eye on important new trends like artificial intelligence , video marketing, automation , and more.

Marketing 52

Marketing Artificial Intelligence Advertising Media 52

Planview

SEPTEMBER 20, 2023

We recognize Chevron with the 2023 Vision Award due to their application of advanced data modeling techniques onto a well-established strategic portfolio management process. In 2023, the company rolled out AgilePlace and ProjectPlace to manage and align their 2027 strategic initiatives.

Energy and Utilities 59

Energy and Utilities Banking Supply Chain Government 59

Planview

JUNE 17, 2024

Operating at the Speed of Innovation When looking at an SPM solution, look beyond your existing software capabilities and think about what your organization wants to achieve in the future. A strong SPM platform has a clear future roadmap and is proactive in adapting to current market demands and delivering on innovation.

Management 75

Management Innovation Decision-making Facilitation 75

MDI Training

NOVEMBER 14, 2023

Artificial Intelligence as a Co-Trainer in Leadership Development In a world that is constantly evolving, we at MDI always strive to be at the forefront of finding innovative ways to promote and sustainably improve leadership development. I see AICo and myself as a team and try to combine our different strengths. Why or why not?

Leadership 105

Leadership Artificial Intelligence Digital Transformation Digitalization 105

Agile CRM

DECEMBER 21, 2022

Companies have been forced to develop innovative solutions to remain competitive and to meet customer demands. Companies are investing in innovative solutions to meet customer needs and to remain competitive. 12 Best Email Provider Softwares in 2023. Source: Verified market resesarch. Benefits of Email Provider Software.

Software 52

Software Software eCommerce Decision-making 52

MDI Training

JUNE 26, 2023

It is important to have an eco-centric mindset (sustainable consumption both privately and as a company), to plan for the long term , and to innovate new, environmentally friendly methods and models. We aim to facilitate dialogue, knowledge sharing, and collaboration to advance the agenda of the IDGs. by Aline | 26.

Digital Transformation 98

Digital Transformation Leadership Transportation Digitalization 98

Agile CRM

DECEMBER 23, 2022

15 Best CRM Softwares in 2023. Email Integration: Store all customer messages to facilitate easy retrieval and assessment of former conversations. This innovative software provides an array of features to help organizations streamline their customer service processes, automate common tasks, and build relationships with their customers.

CRM 52

CRM Software Software Energy and Utilities 52

MDI Training

OCTOBER 3, 2023

Participants had the opportunity to try out methods such as Dynamic Facilitation and Lego Serious Play, which challenged their problem-solving and communication skills in new ways. These hands-on approaches allowed participants to unleash their creative potential and develop innovative solutions.

Digital Transformation 69

Digital Transformation Leadership Artificial Intelligence Digitalization 69

Agile CRM

DECEMBER 12, 2022

One of the key innovations in the history of helpdesk software was the introduction of ticketing systems, which allowed customer service teams to track and manage customer inquiries and issues in a more organized and efficient manner. The post Best Help Desk Software for Your Business In 2023 appeared first on Agile CRM Blog.

Software 52

Software Software Customer Experience Prioritization 52

MDI Training

FEBRUARY 27, 2023

Seeing the value each generation brings, building on the ideas, knowledge, and accomplishments of previous generations, as well as advancement through the innovation of younger generations, allows for progress and growth. Another benefit of a multigenerational workplace is knowledge sharing. Facebook Twitter LinkedIn What serves you next?

Leadership 97

Leadership Digital Transformation Meetings Innovation 97

Red Star Kim

SEPTEMBER 26, 2023

Lewin, an early writer on individual change, talked about the need to “unfreeze” people from the way they usually behave. Generation X were born between 1965 and 1980.

Management 113

Management Co-Creation Communication Leadership 113

Envisio

JULY 17, 2023

Sonoma County, CA, uses benchmarking to solve problems related to homelessness Data out of Sonoma County shows that, to date, there has been a decrease in the number of people without homes in 2023. Homeless youth, in particular, declined – with 294 individuals counted in 2023, compared with 530 in 2022.

Government 52

Government Energy and Utilities Decision-making Facilitation 52

MDI Training

NOVEMBER 14, 2023

Creativity and innovation Creativity involves linking different ideas and concepts in unexpected ways. Humans can come up with unconventional solutions, develop ideas, and drive innovation beyond the programmatic capabilities of AI. They can react flexibly to unforeseen events and develop alternative solutions. Solution 1.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

PandaDoc

FEBRUARY 28, 2023

They act as a translator and facilitator between a legal department and a non-legal one by making a transparent workflow of the way processes operate. The post Legal operations: what they are and why your business needs them in 2023 appeared first on Blog. That’s where legal ops are handy.

Government 52

Government Negotiation Software Software 52

Red Star Kim

APRIL 11, 2023

In early April I facilitated another of MBL’s training workshops on “ Pitch Perfect – How to Prepare & Present Winning Pitches & Tenders” for legal and accounting firms. Technology and innovation: Highlight your firm’s use of technology and innovation to improve efficiency, reduce costs, and deliver value to clients.

Government 130

Government Innovation Meetings Finance 130

Red Star Kim

NOVEMBER 18, 2022

And many are looking forward to her book launch in March 2023. Innovate client experience. During questions she talked about adapting quickly using sprints but reflected that most law firms kept their innovation hub separate. Deploy MarTech. She reflected that not many firms could do that consistently.

Value Proposition 130

Value Proposition Procurement Innovation Leadership 130

ACT

MARCH 21, 2023

The professional services landscape: a closer look The worldwide professional services industry grew from $6.023 trillion in 2022 to $6.382 trillion in 2023. Tech innovations are also making it possible for customers to address many of their needs themselves. That’s what it takes to keep up with the customers’ demands in 2023.

Digital Transformation 52

Digital Transformation Remote Working Artificial Intelligence Client Relationships 52

Planview

JUNE 27, 2024

According to a 2023 survey by MuleSoft and Deloitte , large enterprises now use an average of 1,061 applications across their businesses. A collection of tools from disparate vendors will not facilitate this. And that which becomes tangled eventually becomes a hazard in more ways than one.

Energy and Utilities 52

Energy and Utilities Government Decision-making Facilitation 52

Red Star Kim

MARCH 7, 2023

Boundaries at Work: 4 Types of Work Boundaries – 2023 – MasterClass What to do if you (or your team members) feel overwhelmed? Here there is a need to establish clear boundaries about who, when and how you are able to help. Being overwhelmed causes stress. And stress damages both mental and physical health.

Marketing 130

Marketing Management Emotional Intelligence Leadership 130

Planview

SEPTEMBER 14, 2023

According to a 2023 survey by MuleSoft and Deloitte , large enterprises now use an average of 1,061 applications across their businesses. A collection of tools from disparate vendors will not facilitate this. And that which becomes saturated eventually sinks.

Energy and Utilities 52

Energy and Utilities Government Decision-making Facilitation 52

Apptivo

AUGUST 24, 2023

Final Notes As it enters the realm of enterprise innovation, mobile CRM adopts the saying that “fortune favors the prepared mind.” How does a Mobile CRM benefit your business? Top 5 Benefits of Mobile CRM 4. Mobile CRM use cases 5. Criteria to look for while choosing a Mobile CRM 6.

CRM 52

CRM Manufacturing Transportation Logistics 52

Apptivo

NOVEMBER 10, 2023

Improvе Salеs Analysis and Forеcasting with Apptivo CRM Boasting a usеr-friеndly intеrfacе, Apptivo provides a seamless еxpеriеncе for sales teams, facilitating еfficiеnt lеad tracking, contact managеmеnt , and dеal progrеssion. Thе businеss landscapе is dynamic, and staying adaptablе is kеy to long-tеrm succеss.

CRM 52

CRM Decision-making Acquisition Facilitation 52

Arpedio

FEBRUARY 20, 2024

Grounded in a profound understanding of customers, ABS emerges as a beacon of innovation set to revolutionize the sales landscape. Transparency is facilitated through data, underscoring the critical importance of CRM and ABS technologies when employing an account-based approach.

CRM 52

CRM Artificial Intelligence B2B Account Management 52

ProlifIQ

AUGUST 17, 2023

Introduction: In the dynamic landscape of B2B sales, adopting innovative strategies is essential for sustained growth and profitability. Identifying Potential Growth: Gartner reports that by 2023, 80% of a company’s future revenue will come from just 20% of its existing customers.

Acquisition 52

Acquisition Customer Success Stakeholders Profitability 52

PandaDoc

FEBRUARY 13, 2023

This will make your company more innovative, help you develop effective sales strategies, and ensure customer service best practices are followed. It can improve processes and lead to innovative solutions that push your company to new heights. Initiate meetings with managers and team leaders to understand their progress and challenges.

e-Learning 91

e-Learning Brainstorming Decision-making Communication 91

Red Star Kim

MAY 11, 2023

I attended an excellent seminar on the legal aspects of brands in early 2023 by Azrights intellectual property lawyers. Brand Tuned is the name of a separate website, book, podcast and an online course (with accreditation) created by the founder of Azrights, Shireen Smith Brandtuned (azrights.com). Please let me know who you would recommend.

Management 130

Management Co-Creation Publishing Leadership 130

LinkedFusion

SEPTEMBER 12, 2023

To Domaine the industry in 2023, use our 8 recommended key software for local lead generation business LinkedFusion: A cloud based B2B lead creation tool is LinkedFusion. They provide round-the-clock email and chat support, which facilitates the simple onboarding process. Then you can make sure you get the best payout.

Construction 52

Construction Media Small Business CRM 52

Hubspot Sales

SEPTEMBER 1, 2024

Product : They’ve launched innovative lines like Patagonia Provisions — food harvested using sustainable growing/fishing practices. pic.twitter.com/FSAFSmIbtt — Simon Sinek (@simonsinek) November 8, 2023 How Do You Know You’ve Found Your Mission? Begin today. It’s an investment that always pays dividends.

Decision-making 52

Decision-making Communication Media Construction 52

Zendesk

MAY 24, 2023

According to the Zendesk Customer Experience Trends Report 2023 , many customers who use Zendesk AI see 30 percent faster resolution times, and businesses that use Zendesk bots saw CSAT improve by two percentage points year over year. A bot sends a proactive message to the visitor with a discount code to facilitate the purchase.

Customer Experience 88

Customer Experience Decision-making Onboarding Software 88

Red Star Kim

SEPTEMBER 5, 2023

The colours worn by the facilitator may have an impact In webinars you’ll need more slides as people are wired to pay attention to “change” – use pictures or video rather than text Echoic memories are short – only holding about 3-4 seconds worth of information.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

SmartKarrot

AUGUST 12, 2021

In this context, many organizations are leveraging AI to boost their customer experience (CX) with more innovative techniques. Furthermore, with 90% of companies now planning to deploy AI within three years, this number is expected to grow to 40% by 2023. The power of AI, ML, and big data has facilitated a decision-making metric.

Customer Experience 11

Customer Experience Artificial Intelligence Decision-making e-Learning 11

Hubspot Sales

NOVEMBER 21, 2024

At a high level, an e-society is a society that leans on electronic information and communication technologies to streamline interactions with the state, facilitate private innovation, and improve quality of life for citizens — and there are few (if any) nations that have executed on that premise better than Estonia.

Cybersecurity 52

Cybersecurity e-Learning Digital Transformation Computers and Electronics 52